Call customer service

graysonto — Wed, 05 Feb 2020 21:46:05 GMT

Re: Call customer service

MoniqueLO — Wed, 05 Feb 2020 22:44:54 GMT

Please see below for information on how to contact customer support.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Call customer service

Donald32 — Wed, 05 Feb 2020 22:49:24 GMT

Hi I filed my taxes and got them back but I forgot a w2 what do I do I worked at a place for 2 days and I forgot that I did.

Re: Call customer service

GiseleD — Wed, 05 Feb 2020 22:54:29 GMT

You will need to amend to add this information in.

First, make sure you really need to amend and that your 2019 return was accepted in TurboTax Online or paper-filed through the mail. You can't amend a return that hasn't been filed yet. Once you are certain that your return has been filed and accepted, read on for instructions on how to amend:

Sign in to TurboTax.
Scroll down to Your tax return & documents (you may need to select Show), select 2019 and then Amend (change) return.
- If you only see the option to amend 2018 or earlier, it's because you can't amend an unfiled 2019 return. Instead, just select Pick up where you left off, make your changes, and disregard the rest of these instructions.
Select Amend using TurboTax Online.
Carefully follow the instructions. Don't worry if your refund changes to $0. This is normal on amended returns.
When finished, we'll give you instructions for printing and mailing your amended return, as amendments can't be e-filed.

Three weeks after mailing your amended return, you can start tracking it at the IRS Where's My Amended Return? tracking tool. Please allow at least 16 weeks for the IRS to process your amended return.

Processing times for amended state returns vary from state to state. If it's been more than 12 weeks since you mailed your amended state return, and you haven't heard anything, we suggest you contact your state tax agency.

@Donald32

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