topic I filed but they have been rejected , says my AIG info doesnt match the systems, but it should so how do i fix this? in Get your taxes done using TurboTax

I filed but they have been rejected , says my AIG info doesnt match the systems, but it should so how do i fix this?

1chantizzle — Wed, 05 Feb 2020 19:03:46 GMT

Re: I filed but they have been rejected , says my AIG info doesnt match the systems, but it shoul...

CatinaT1 — Wed, 05 Feb 2020 19:17:09 GMT

The IRS uses your prior year AGI to combat fraud.

You can find your 2018 Adjusted Gross Income (AGI) by:

Looking at line 7 on page 2 of your 2018 Form 1040; or
You can request a transcript of your 2018 tax return from the IRS to ensure you have the right number. You can request your transcript online at the following link: Get Transcript

Check these items as well to ensure you have the correct number. If you:

Filed late last year after mid-November or your return was processed after that time—try entering 0.
Amended your return last year—make sure you’re using the AGI from your original return, not the amended one. (If you only have a 1040X form, it’s on line 1, column A).
Rounded your AGI to the nearest dollar—be sure to round up when it’s 50 cents or more and down when it’s 49 cents or less.
Filed with your spouse last year—you and your spouse have the same 2018 AGI. (Don’t split the AGI amount or enter 0 for one of you).

Unfortunately, without the correct number or a match to the IRS system, your only option would be to print and mail in your return.

This article will give you instruction on how to print and mail your return.

Re: I filed but they have been rejected , says my AIG info doesnt match the systems, but it shoul...

HiJean — Thu, 30 Apr 2020 17:38:33 GMT

I have Premier TurboTax. Getting to anyone has been very hard! Here is my problem....My husband past on 10/30/19...Turbo Tax appears to have a problem (with the AGI) when attempting to e-file a federal return when one of the joint filer has pasted. For my federal refund, I need to know what to printout to send and what address to send it to. For my state return I would like my 24.99 plus tax (total 26.80) returned to my VISA for filing thru e-file.