topic solution for failed download in Get your taxes done using TurboTax

solution for failed download

pmblake — Tue, 04 Feb 2020 22:37:42 GMT

I used another laptop with a CD drive and copied the Turbo Tax CD to a flash drive and installed from the flash drive.

Re: solution for failed download

HeatherPLO — Wed, 05 Feb 2020 16:42:44 GMT

Here is an FAQ that can assist with troubleshooting installation as well:

https://ttlc.intuit.com/community/installing-turbotax/help/03/316

Re: solution for failed download

mxmom99 — Sun, 29 Mar 2020 14:34:52 GMT

my forms updates are not loading, keeps coming up with critical forms not updated. I have been selecting the box that says click here for a solution and it keeps me running around in circles to different pages community responses but never a solution from Turbo tax. How can trust what others who are not experts answer. I would like Turbo Tax to help me resolve this

Re: solution for failed download

mxmom99 — Sun, 29 Mar 2020 14:35:59 GMT

What happens if you have no other computer or thumb drive.

Re: solution for failed download

CassLO — Sun, 29 Mar 2020 18:36:36 GMT

@mxmom99 For assistance with this, please call TurboTax and speak with an agent. TurboTax customer service/support does not have a single phone number but has many different phone numbers based on the type of platform used. So that we can direct your call to the best person/department to help you:

Click on this link: Contact Us
Select your TurboTax platform.
Ask your question / state your problem. Do NOT use the word "refund' or you will get a phone number for tax refunds.
Click Submit.
On the next screen, choose the Call option and follow the instructions. You will be given the approximate wait time.

You'll get a toll-free number to a TurboTax expert who is specially-trained to handle your particular issue.

"Irene2805 Employee Tax Expert"