topic Re: Updates in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1086628#M397297 <P>one_elmwood what thread are you replying to?</P><P>IRS is not going to have information on TurboTax updates/corrections to its program. IRS might tell us when forms are finalized, but not what software errors are in the various TurboTax programs.</P><P>&nbsp;</P><P>This is why being able to read the release notes is so important to the users of the software.</P> Wed, 05 Feb 2020 00:20:13 GMT 4104fmc 2020-02-05T00:20:13Z Updates https://ttlc.intuit.com/community/taxes/discussion/updates/01/978207#M352911 <P>TT Desktop - just installed latest updates.&nbsp; If you click on the details of the updates it takes you to a page that is no longer valid.&nbsp; When you click on support from there (turbotax's suggestion) you cannot still cannot see the details of the updates.</P><P>&nbsp;</P><P><FONT><A href="https://ttlc.intuit.com/articles/4784576" target="_blank" rel="noopener">https://ttlc.intuit.com/articles/4784576</A></FONT></P> Thu, 09 Jan 2020 22:33:16 GMT https://ttlc.intuit.com/community/taxes/discussion/updates/01/978207#M352911 jwkde 2020-01-09T22:33:16Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/978312#M352955 <P>Release notes for updates have been discontinued and the actual link will be removed in a future release.</P> Fri, 10 Jan 2020 00:06:08 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/978312#M352955 tagteam 2020-01-10T00:06:08Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979278#M353371 <P>Why did you discontinue release notes for updates?&nbsp; Users should be able to find out what was changed in a given update, and why.</P> Sat, 11 Jan 2020 00:07:23 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979278#M353371 prlaba 2020-01-11T00:07:23Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979324#M353392 <P>Makes no sense to not advise what updates were implemented.&nbsp; I would like to know if a form changed so I can back and check the return(s).&nbsp; If logic or calculation changed I want to be able to go back see how it affected my return(s).</P><P>&nbsp;</P><P>Please reconsider</P> Sat, 11 Jan 2020 00:50:55 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979324#M353392 jwkde 2020-01-11T00:50:55Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979341#M353401 <P>Until you file <STRONG>expect the program to change</STRONG>,&nbsp; once you have filed if there are changes that affect your return the program will send you <STRONG>an email alert</STRONG> instead of you having to check the program from time to time... this feature is better than release notes most people cannot understand and most that do not affect the masses.&nbsp; This is why they confirm your email when you file ... make sure you pay attention to what TT sends you and that they don't go to spam.&nbsp;</P><P>&nbsp;</P><P>You should always save a PDF of the return (with &amp; without the worksheets) <STRONG>after you file</STRONG> a return so you can always review the new return against what was filed to see if there was any change after the updates.&nbsp; Also you should <STRONG>shut off the auto updating</STRONG> function once you file so you are not surprised later.&nbsp;&nbsp;</P> Sat, 11 Jan 2020 01:05:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979341#M353401 Critter 2020-01-11T01:05:19Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979761#M353593 <P>I think this is just lazy on Intuit's part and not an acceptable answer.&nbsp; Some of us still actually read and process this stuff.</P> Sat, 11 Jan 2020 16:47:08 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979761#M353593 cliffmason 2020-01-11T16:47:08Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979916#M353659 <P>I was wondering the same thing. Appears they will remove providing an answer to what items are contained in an update. Did I understand that correctly?</P> Sat, 11 Jan 2020 20:04:11 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979916#M353659 lawrence-gavin 2020-01-11T20:04:11Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979998#M353695 <BLOCKQUOTE><HR /><LI-USER uid="152040"></LI-USER>&nbsp;wrote:<BR /> <P>Appears they will remove providing an answer to what items are contained in an update. Did I understand that correctly?</P> <HR /></BLOCKQUOTE> <P>Yes; the release notes for each update will no longer be provided and the link in the updater for the desktop (installed) program will also be removed.</P> Sat, 11 Jan 2020 21:42:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979998#M353695 tagteam 2020-01-11T21:42:02Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980077#M353732 <P>This is a terrible reply to TurboTax users. You state that the users cannot understand the release notes, which is just a corp. excuse to hide the corrections to the program. Having used TurboTax for over 25 years both personal and corp programs there has yet been a release note that was difficult for the user to understand.</P> Sat, 11 Jan 2020 23:12:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980077#M353732 4104fmc 2020-01-11T23:12:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980090#M353740 <P>I do not work for TT any longer however even I as a tax pro, who knows what to look for, have found the release notes confusingly full of tech speak.&nbsp; &nbsp;I believe the individual emails serve the general user much better.&nbsp;</P> Sat, 11 Jan 2020 23:23:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980090#M353740 Critter 2020-01-11T23:23:28Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980381#M353841 <P>This is ridiculous - I worked in support of mainframe software for over 20 years,-&nbsp; to not have any transparency of what forms were updated, or what program bugs were fixed, is UNACCEPTABLE.&nbsp; When users are waiting on forms to be able to complete your return, we need notification when forms are updated.&nbsp; I signed up for notification when incomplete forms are completed - and have received NO notifications yet.</P><P>&nbsp;</P><P>I have been a happy user of Turbo-tax since it was first released, but am ready to look for another alternative.</P> Sun, 12 Jan 2020 06:27:21 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980381#M353841 charlieb2 2020-01-12T06:27:21Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980696#M353972 <P>so TT is snooping on our tax returns.&nbsp; &nbsp;That's the only way it will know if any updates affect the return.&nbsp; this would not only apply to on-line prep but desktop prep.&nbsp; I find this snooping unacceptable.&nbsp; &nbsp;I wonder if this isn't a violation of federal tax laws since TT claims it is not a preparer.&nbsp;</P> <P>&nbsp;</P> <P>and if I lock out updates, how will I know the effect&nbsp;&nbsp;</P> Sun, 12 Jan 2020 18:46:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980696#M353972 HACKITOFF 2020-01-12T18:46:02Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980821#M354032 <P>Good grief ... they are not looking at your actual information ... but they do have a record of the forms you use ( this is registered when you efile the return)&nbsp; so if a change happens they can alert you.&nbsp; This is not proprietary information and this is part of the privacy information you agree to when you register the account.&nbsp; &nbsp;It is like a car manufacturer alerting you about a recall that effects the model you bought but they have no idea where or how you drive.&nbsp;&nbsp;</P> Sun, 12 Jan 2020 20:57:09 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980821#M354032 Critter 2020-01-12T20:57:09Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/981149#M354177 <P>unacceptable.&nbsp; I did software QA for 30 years and whenever a change was made, the end users were notified.&nbsp;</P><P>&nbsp;</P><P>I want to know what changes are made to make sure any extenders or IRS updates are being applied correctly i.e. medical deductions going from more then 10% to more then 7.5%.&nbsp; Was this adjusted on the form and in the program?&nbsp; when was this adjusted?&nbsp; the extender was approved in Dec 2019.</P> Mon, 13 Jan 2020 07:48:44 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/981149#M354177 carpema 2020-01-13T07:48:44Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982464#M354741 <P>Critter trying not to flame you, but I am not a tax pro and have been using TurboTax Personal and Corp for over 25 years and I have yet to see a release note that I could not understand. Sorry to say this but I am glad you don't do my taxes.</P> Tue, 14 Jan 2020 04:12:23 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982464#M354741 4104fmc 2020-01-14T04:12:23Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982593#M354790 <P>Then after this year I will no longer be a customer.&nbsp; This is an utterly absurd practice and an even more ridiculous rationale.</P> Tue, 14 Jan 2020 13:21:20 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982593#M354790 bplewis24 2020-01-14T13:21:20Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982606#M354797 <P>Are not release notes part of the ISO9000 standards ?</P><P>Release notes should be a part of you Software Quality Standards,</P><P>and should be considered a Best Practice.</P><P>Certainly makes me re-think my decision to use your software.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 14 Jan 2020 13:45:48 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982606#M354797 bhoward99 2020-01-14T13:45:48Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984240#M355404 <P>I have to reply to this to help Intuit understand how absurd this practice is.&nbsp; We are not using free software, we are paying a fee to use it.&nbsp; I believe it is a feature to see what the updates relate to -- and if we do not understand it, that is our problem.</P><P>&nbsp;</P><P>A lack of transparency is why I abandoned TT [for TaxCut] when Intuit secretly put hidden DRM on our desktops.</P><P>&nbsp;</P><P>If the value of using this software drops, then I must consider possible substitutes next year.</P> Wed, 15 Jan 2020 15:55:47 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984240#M355404 A_very_longtime_user65 2020-01-15T15:55:47Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984879#M355648 <P>Really?? I want to know what has changed with each release as it might affect my filing. Why am I paying for this software every year when they cannot do the basics?</P> Wed, 15 Jan 2020 22:02:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984879#M355648 helmreich1 2020-01-15T22:02:02Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986134#M356119 <P>This seems like some sort of a scam. No auditing of what has been changed. I've been using Turbo tax for over 20 years. If this doesn't get fixed, it will be my last.&nbsp;</P><P>&nbsp;</P><P>Turbotax, you are responsible for keeping your customers informed. Make It Happen.</P> Thu, 16 Jan 2020 18:59:16 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986134#M356119 Mkenne2 2020-01-16T18:59:16Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986175#M356134 <P>Just where are this year's release notes? The article number is part of the link (that has been discontinued since when). The release note is dated 1/13/2020. today is 1/15/2020. Am I to understand that a release note has disappeared in less than 2 days' time because the link points to nothing now? This suggests that release notes have been discontinued for THIS YEAR. And why is this anyway? Just where will we find the reasons for updates and specifically what tax issues and forms are affected? In the early day of working up a return we could think we are done and current and not know that some changes have affected the return, we have waiting to submit or did submit.&nbsp; I am not impressed with what is happening here. Yax software is too important to not be informative. What is TT SUPPORT for anyway?</P> Thu, 16 Jan 2020 19:21:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986175#M356134 TigerWizard 2020-01-16T19:21:45Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986192#M356143 <P><STRONG>How condescending to suggest we cannot understand and the masses don't need to see what was release notes.</STRONG> If you think they are unintelligible to the 'masses' that it is TT's responsibility to word them so the 'masses' can understand what the release note means. <STRONG>I find your response offensive.</STRONG> We are <U>not</U> a mass of people using this software who are disinterested or so under-educated as not to be able to understand the release notes. You are speaking to the TT MASSES here some of whom are highly educated and have complicated returns or interests in knowing what's going on with the tax regulations, forms and modifications to the software. This way of thinking and operating is part of the dumbing down of America coming from industry and government.&nbsp;</P> Thu, 16 Jan 2020 19:31:53 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986192#M356143 TigerWizard 2020-01-16T19:31:53Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986195#M356144 <P>Ok... release notes have never been available until sometime in February and they are always behind. Rumor has it that they are to be discontinued.&nbsp; Instead&nbsp; personal email alerts will go out when something that affects a filed return happens so keep TT out of the spam folder.&nbsp;</P> Thu, 16 Jan 2020 19:32:36 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986195#M356144 Critter 2020-01-16T19:32:36Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986294#M356177 <P>what about those that file by mail?&nbsp; Also I don't like TT snooping on my returns which it must do to know if a form I have filed has been updated.&nbsp; &nbsp;&nbsp;</P> Thu, 16 Jan 2020 20:32:24 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986294#M356177 HACKITOFF 2020-01-16T20:32:24Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986299#M356180 <P>in future releases I hope they fix the email problem.&nbsp; have only received about 5 since Tuesday.&nbsp; prior on a daily basis was getting over 100. i've check my subsriptions so i know they're ok.&nbsp; however, I can ho longer find a link to check my e-mail address,&nbsp; &nbsp;ANOTHER INTUIT IMPROVEMENT????????????????</P> Thu, 16 Jan 2020 20:35:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986299#M356180 HACKITOFF 2020-01-16T20:35:40Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/987919#M356835 <P>As if the absence of the release notes isn't bad enough... Leaving behind what is essentially a 'dead link'?&nbsp; Issues as seemingly minor as these still speak to quality assurance problems and make me wonder about the efficacy and accuracy of my return using this software.&nbsp;</P> Fri, 17 Jan 2020 19:30:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/987919#M356835 JB LLC 2020-01-17T19:30:28Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988000#M356870 <P>I agree 100%.&nbsp; It's the Intuit model...charge you more and provide you less!</P><P>I've been using TT and Quicken for about 20 years and it seems to never provide timely or complete software solutions.</P> Fri, 17 Jan 2020 19:56:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988000#M356870 IPOTrader 2020-01-17T19:56:14Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988382#M357050 <P>This is pure BS.&nbsp; Hiding what has changed is not the way to better support your customers.&nbsp; I actually care about release notes and read them.&nbsp; Contrary to what someone else said, the notes are not something new from last Feb.&nbsp; Every year I look through the notes as updates are released so I know what to look for on my returns to verify the accuracy.&nbsp; By taking this away, Intuit is taking on the responsibility of accuracy.&nbsp;<BR /><BR />I would also like to point out that this makes it so Intuit gets to send out a mass email to all their customers when they screw something up now, which means more of a chance for a class action lawsuit over their old method of hiding issues in release notes.&nbsp; I guess that's one benefit... not one that benefits Intuit at all, but hey, it won't matter once they go to court.<BR /><BR />I will no longer be a customer next year as there are a variety of other options out there that actually communicate changes and issues.&nbsp; I am also going to advise my employer to stop offering incentives for TurboTax as it places them in a worse position with less clarity.&nbsp; Good thing they are only the largest employer in Arizona.</P> Fri, 17 Jan 2020 22:26:48 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988382#M357050 FutureExCust 2020-01-17T22:26:48Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/992628#M358969 <P>I just hope they fixed all the bugs from last year that caused data loss.&nbsp; FYI - what is Intuit hiding by not showing details of program fixes !!!</P> Mon, 20 Jan 2020 00:34:15 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/992628#M358969 hms1 2020-01-20T00:34:15Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993030#M359170 <P>Intuit, bring back release notes; don't be stupid.</P><P>&nbsp;</P> Mon, 20 Jan 2020 04:39:13 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993030#M359170 butron 2020-01-20T04:39:13Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993757#M359474 <P>Between this change, the clusterF that is the 2019 licensing and codes not working/requiring reentry/using multiple instances of the 5 permitted uses of the license key (really?&nbsp; wth), I'm ready to uninstall, return to Amazon, and switch to a different product.&nbsp; I've been with TT for many, many years, but this has hit ridiculous new heights.&nbsp;&nbsp;</P> Mon, 20 Jan 2020 16:50:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993757#M359474 jnisme 2020-01-20T16:50:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995722#M360310 <P>Add me to the list of people who think this is a very bad idea.&nbsp; I've been using TT for many years.&nbsp; The release noes are very valuable.&nbsp; Please provide them to us.&nbsp;&nbsp;</P> Tue, 21 Jan 2020 01:34:35 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995722#M360310 Brimcliff 2020-01-21T01:34:35Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995865#M360369 <P>It really is hard to believe Intuit is this stupid!&nbsp; And I am not exaggerating.&nbsp; I mean STUPID!!</P><P>&nbsp;</P><P>I've been using TurboTax since 1985, when I got my first PC.&nbsp; Over the years I have filed many kinds of tax returns (1040, 1041 Scorp, 1041 Trust) and Intuit has helped me at every step and improved greatly.&nbsp; The wizard (Q &amp; A format), data import, and tax professionals answering questions the same day (for a reasonable fee) are only a few of the improvements.&nbsp; Now you are going BACKWARDS?!!??</P> Tue, 21 Jan 2020 02:25:19 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995865#M360369 doobies 2020-01-21T02:25:19Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998097#M361366 <P>This problem has been continuing for weeks, unaddressed by Turbo Tax.&nbsp; As a user for many years, it is embarrassing to see such a failure and lack of remediation.&nbsp; Makes me wonder what else is wrong with the product.</P> Tue, 21 Jan 2020 21:16:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998097#M361366 RSNY 2020-01-21T21:16:10Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998840#M361651 <P>A description of what specifically has been updated must be furnished to your users, and this link must point to accurate information.</P> Wed, 22 Jan 2020 00:21:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998840#M361651 head_honcho 2020-01-22T00:21:39Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999010#M361731 <P>That is just awful, or maybe it's being awfully lazy.</P> Wed, 22 Jan 2020 01:01:57 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999010#M361731 evans4811 2020-01-22T01:01:57Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999260#M361838 <P>Agreed that this is ridiculous. I bet you a PM brought up that they got some emails from users who were confused about the release notes, creating more load on support, so they decided to remove release notes. But instead of at least doing that well and removing the link, they forgot to remove the link. And now, to put the icing on the cake, they claim it's a feature instead of a bug.&nbsp;</P><P>&nbsp;</P><P>It's been an ongoing trend with all Intuit programs that testing is virtually absent. Every release features tons of bugs and flaws in functionality that don't get resolved for months or ever. At this point Mint (also owned by Intuit) displays different balances and transactions between the app and web UIs, and customer service doesn't even respond anymore (you get what you pay for, i.e. just ads for Mint). Back to TurboTax, I've tried the "Live" service in the past and about half of the "Enrolled Agents" were unwilling or unable to to even try to answer my question after I told them I prefer NOT to share my information with them. Smells like a scam or at least a lack of appropriate screening to me...it's one thing for Amazon to use untrained workers to deliver packages (also causing lots of problems), but this is another level.</P><P>&nbsp;</P><P>All in all I'm at the point where I cannot trust any Intuit product anymore. If they get easy things like links wrong, who knows what they do with the important stuff. I used to feel better about having audit protection, but having experienced all this I bet that's a scam, too. They're clearly steering from a professional product towards the cheapest shiniest thing that can skim off as much money as possible from those who don't know better.</P> Wed, 22 Jan 2020 02:09:16 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999260#M361838 knoblich 2020-01-22T02:09:16Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999371#M361883 <P>Let Turbotax report the number of hits for people clicking on more information for updates. If many, continue the service; if not, discontinue it.&nbsp;</P> Wed, 22 Jan 2020 02:35:18 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999371#M361883 JamesSutton 2020-01-22T02:35:18Z Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/turbotax-2019-deluxe-is-messed-up/01/999807#M362055 <P>Add&nbsp; me to the list of people for whom TT 2019 Deluxe isn't working.&nbsp; Downloaded the updates this evening -- and now TT isn't working at all.&nbsp;</P><P>&nbsp;</P><P>When I first open up an existing return file - it directs me to an obsolete AMT form (it claimed it replaced an obsolete form). But if I click the link for resolution, it directs me to an empty Intuit page. I also tried to open a new return. TT just spins and eventually crashes.</P><P>&nbsp;</P><P>I tried deleting my installation of TT (I ultimately had to force-ably remove it) - and downloaded a fresh copy from the download site. After the install - and update - same problem.</P><P>&nbsp;</P><P>This is nonsense . C'mon folks, get your act together....</P> Wed, 22 Jan 2020 23:27:39 GMT https://ttlc.intuit.com/community/taxes/discussion/turbotax-2019-deluxe-is-messed-up/01/999807#M362055 KPTyra 2020-01-22T23:27:39Z Re: Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/999925#M362099 <P>TT no longer has that page which informs you about form changes.&nbsp; everyone that clicks on the link has the same problem.&nbsp; that link hasn't worked for about a year.&nbsp; TT MODS say it supposed to be fixed in the future. I and everyone else will believe it if we ever see it. after the fix (?) what they say will happen is that if you submit a return&nbsp; TT will notify you if a form in your return is updated.&nbsp; This, of course, means that TT is snooping. How else could they know what forms are in your return!&nbsp; &nbsp; &nbsp;&nbsp;</P> <P>&nbsp;</P> <P>as to your other problem, have you tried rebooting.&nbsp; &nbsp;if so, do you get any error codes - you may have to contact TT support.&nbsp; &nbsp;your other option is an uninstall, reboot and reinstall and then go through the updates again.&nbsp; then reboot.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>I have the same version running on win7 and have not had a problem with updates.&nbsp; However, some do require a reboot.&nbsp; &nbsp;&nbsp;</P> Wed, 22 Jan 2020 06:23:16 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/999925#M362099 HACKITOFF 2020-01-22T06:23:16Z Re: Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000785#M362408 <P>Hack:</P><P>&nbsp;</P><P>Thanks for the note. I hard-forced my system to delete an old install (after much hanging, finally). I rebooted and installed a fresh copy of TT Deluxe 2019 from the download link I had. I'm running Win10.</P><P>&nbsp;</P><P>This is the result after I downloaded the latest update on a fresh copy of TT Deluxe 2019. No where to go from here - it crashes if I try to do anything else. Can't open a new return either -- it spins and then crashes...</P><P>&nbsp;</P><P>Ugh.</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.PNG" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/3255i7254EBB9F94F0D61/image-size/large?v=1.0&amp;px=999" role="button" title="Capture.PNG" alt="This is the garbage I got after I downloaded the update - and tried to open an existing file. TT Deluxe basically hangs and crashes after this point." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">This is the garbage I got after I downloaded the update - and tried to open an existing file. TT Deluxe basically hangs and crashes after this point.</span></span></P> Wed, 22 Jan 2020 16:24:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000785#M362408 KPTyra 2020-01-22T16:24:04Z Re: Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000800#M362411 <P>The following link is to a TurboTax Help article on that error (25300).</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-25300/00/25731" target="_blank" rel="noopener">https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-25300/00/25731</A></P> Wed, 22 Jan 2020 16:25:52 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000800#M362411 tagteam 2020-01-22T16:25:52Z Re: Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1001534#M362692 <P>Thanks - the recommendations solved the problem.</P><P>&nbsp;</P><P>Bit Defender was apparently the problem. I turned it off, deleted old installs of TT 2019 -&nbsp; and started a fresh install with the Bit Defender firewall disabled.</P><P>&nbsp;</P><P>It's now working.</P> Wed, 22 Jan 2020 20:55:30 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1001534#M362692 KPTyra 2020-01-22T20:55:30Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002027#M362883 <P>That's just lazy to not bother providing at least summary details on what the changes are.<BR /><BR />Certainly I can compare the bottom line for changes, but it's useful to see generally what the changes are to whether they will impact me.</P> Wed, 22 Jan 2020 20:44:31 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002027#M362883 barqySpaniel 2020-01-22T20:44:31Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002249#M362965 <P>Guess this will be the last year I use Turbo Tax.&nbsp; I WANT to know what the updates are and decide for myself if they pertain to my situation or not.&nbsp; Uneducated people do not use Turbo Tax, so why is Intuit treating us as though we cannot decipher English? &nbsp; If you are trying to force me to do my taxes 'on-line', it will not happen; I will return to paper as I did 20 years ago.&nbsp; I have been using this product since 1994 and would hate to go to a competitor, but I will.</P> Wed, 22 Jan 2020 21:53:52 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002249#M362965 ccs 2020-01-22T21:53:52Z Re: Turbotax 2019 Deluxe is messed up.... https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1002469#M363059 <P>Hackitoff said:<BR />"T<SPAN>T no longer has that page which informs you about form changes.&nbsp; everyone that clicks on the link has the same problem.&nbsp; that link hasn't worked for about a year."<BR /><BR /></SPAN>This absolutely is not true.&nbsp; I just looked at one of the change log entries about three weeks ago (1/2/2020) after the updates that were installed after the initial installation.&nbsp;&nbsp;</P> Wed, 22 Jan 2020 22:43:46 GMT https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1002469#M363059 FutureExCust 2020-01-22T22:43:46Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002533#M363094 <P>I consider it an ABSOLUTE requirement that the text of the updates be provided. Number 1, I want to know what sections I need to go to again and I WANT to know the how and why it effects my taxes. If you can't provide that simple bit of information, then I may need to look at a provider that does. It is like my accountant tells me that they had to make some changes to my return but they cannot tell what and why. Get real Turbotax</P> Wed, 22 Jan 2020 22:58:51 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002533#M363094 RECOWAN 2020-01-22T22:58:51Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002679#M363168 <P>Agree</P> Wed, 22 Jan 2020 23:42:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002679#M363168 soliva01 2020-01-22T23:42:43Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1005679#M364417 <P>I am stuck with the 2019 return package, which I paid for last year.</P><P>After I file the 2019 taxes, I will leave TurboTax because of their coverup fixes. I can't use a program which leaves me in doubt as to the correct calculations being made to my return, and the concern that I might have to re-file.</P><P>Bye Bye Turbo Tax.</P> Thu, 23 Jan 2020 19:27:56 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1005679#M364417 CapJan1946 2020-01-23T19:27:56Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1006032#M364575 <P>This happened to me also and I am having no luck getting help.&nbsp; Did you get help?&nbsp; Is is working now?</P> Thu, 23 Jan 2020 20:35:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1006032#M364575 pmehaffy 2020-01-23T20:35:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1007991#M365439 <P>I would like to see what has changed via release notes.&nbsp; I have already reported a bug in the medical worksheet and would appreciate knowing that it was fixed before starting to do my taxes for that area.&nbsp; It is unfair for TT to not provide this information any more.&nbsp; I like that I can talk to someone about this bug and have it reported, but I was counting on the release notes to help me figure out if the software was ready for me to begin.</P><P>&nbsp;</P><P>TT has made it so much harder for me by not telling me.</P> Fri, 24 Jan 2020 04:06:47 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1007991#M365439 NCSue 2020-01-24T04:06:47Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010198#M366350 <P>I agree. I want to see what changes are made. Looks like I will be using a new Tax Program next year</P><P>&nbsp;</P> Fri, 24 Jan 2020 19:16:09 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010198#M366350 AMTT 2020-01-24T19:16:09Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010332#M366415 <P>Agreed.&nbsp; The link to update details has not worked for YEARS.&nbsp; I have made countless contacts with Intuit Support, all to no avail.&nbsp; If they cannot get something as simple as ONE web link correct, how are we supposed to believe they can process our taxes correctly!<BR /><BR />This is the WORST case of ignoring paying customers I have ever encountered.&nbsp; The CEO should be made aware of how incompetent and stupid this is making his company look.</P> Fri, 24 Jan 2020 19:46:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010332#M366415 rfulbrig 2020-01-24T19:46:04Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010342#M366422 <P>So, if you can't get it right you just remove it, is that right?&nbsp; Whoever made this decision should be barred from ever participating in IT ever again.&nbsp; You are biting the hand that feeds you!</P> Fri, 24 Jan 2020 19:48:17 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010342#M366422 rfulbrig 2020-01-24T19:48:17Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010357#M366428 <P>Why not let the users be the judge of that.&nbsp; Intuit does not need to "protect" us from the facts.</P> Fri, 24 Jan 2020 19:50:21 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010357#M366428 rfulbrig 2020-01-24T19:50:21Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010763#M366589 <P>the stock is doing pretty good so I'm sure the CEO is smiling every time his paycheck is deposited.&nbsp; he probably uses s a professional tax preparer.&nbsp; when you have millions to burn.....&nbsp; &nbsp;&nbsp;</P> Fri, 24 Jan 2020 21:06:46 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010763#M366589 HACKITOFF 2020-01-24T21:06:46Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013161#M367592 <P>My Updater still does not work!! It goes to an address that does not exist!&nbsp; I get an error message.&nbsp; I get the same message when I try to download my state tax program!&nbsp; I've downloaded the online version but none work!&nbsp; The manual updater works but I still can't get my "free" state program!</P> Sat, 25 Jan 2020 14:55:41 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013161#M367592 ZR1 2020-01-25T14:55:41Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013353#M367665 Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.<BR />See this TurboTax support FAQ for a contact link and hours of operation -<A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</A><BR /> Sat, 25 Jan 2020 15:56:52 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013353#M367665 Critter 2020-01-25T15:56:52Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014650#M368229 <P>it used to work, and work well.&nbsp; So, TT, what changed on your end?</P> Sat, 25 Jan 2020 21:42:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014650#M368229 one_elmwood 2020-01-25T21:42:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014666#M368236 <P>And also when you click on the button at the end of Updates to Restart, that doesn't work either.&nbsp; Actually, that didn't work in TY2018 Premier version either.</P> Sat, 25 Jan 2020 21:46:23 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014666#M368236 one_elmwood 2020-01-25T21:46:23Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014742#M368268 <P>2 weeks after your posting TurboTax still has not removed the more details link. Does TurboTax have any programmers working for them?? All the users complaining about this know that there really isn't a real TurboTax support team just volunteers who sometimes give inaccurate information.&nbsp;</P> Sat, 25 Jan 2020 22:05:47 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014742#M368268 4104fmc 2020-01-25T22:05:47Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015305#M368483 <P>I have used Turbotax literally forever..., but I will do my best next year to make this my last year.</P> Sun, 26 Jan 2020 00:38:12 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015305#M368483 butron 2020-01-26T00:38:12Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015724#M368647 <P>Me either, I can't get the state download to work at all.&nbsp; It says it's updated, but does nothing but try to download again.&nbsp; I even remove TT, rebooted (because it's Windows, always reboot for everything), then reinstalled from CD again.&nbsp; Same, state download does nothing.&nbsp; If you skip to the review step it even says you didn't even do a state return, so it knows the state product isn't there.&nbsp; I've used TT for years and I'm furious right now.</P> Sun, 26 Jan 2020 02:59:08 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015724#M368647 TaxPayer666 2020-01-26T02:59:08Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015730#M368650 <P>Calling support so far has been a waste of time, machine sends a link with standard vanilla install instructions, sat on hold forever, gave up.&nbsp; Went through this cycle twice.&nbsp; TT has no support, no humans work there anymore.&nbsp; I'll be using something else next year.&nbsp; Maybe this even this year if I can't ever get state to work, may have to just eat cost of TT and use something else.</P> Sun, 26 Jan 2020 03:01:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015730#M368650 TaxPayer666 2020-01-26T03:01:39Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015758#M368663 <P>Try calling on Sunday morning ... the call volume is traditionally low.</P> Sun, 26 Jan 2020 03:12:51 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015758#M368663 Critter 2020-01-26T03:12:51Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1016943#M369182 <P>Took Critters advise, called Sunday morning (not my first choice how to spend the morning, but such is life).&nbsp; Spent some time waiting, finally broke through the phone system firewall and got to a live human being.&nbsp; Did all the standard Windows stuff, remove firewalls, uninstall, reinstall, etc. with no change in behavior (state download not downloading anything).&nbsp; Finally she posted a full state download on my account for stand-alone install and that worked.&nbsp;</P><P>&nbsp;</P><P>So, +100 points for support lady, she rocks.&nbsp; But -500 points to Intuit for letting the product out the door with this problem.</P> Sun, 26 Jan 2020 16:48:24 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1016943#M369182 TaxPayer666 2020-01-26T16:48:24Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017828#M369552 <P>Level 15 has responded with their canned answer.&nbsp; How to we get to Level 1 for a better response?</P> Sun, 26 Jan 2020 20:51:31 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017828#M369552 ccs 2020-01-26T20:51:31Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017847#M369558 <BLOCKQUOTE><HR /><LI-USER uid="806145"></LI-USER>&nbsp;wrote:<BR /> <P>Level 15 has responded with their canned answer.&nbsp; How to we get to Level 1 for a better response?</P> <HR /></BLOCKQUOTE> <P>What kind of answer do you want?</P> <P>&nbsp;</P> <P><FONT size="4">TurboTax has made the decision to not provide the Release Notes for tax year 2019.&nbsp;</FONT>&nbsp;</P> <P><FONT size="4">TurboTax will, at some time during the 2019 tax season, remove the <U><STRONG>More details</STRONG></U> link in the Updater window.</FONT></P> <P>&nbsp;</P> <P>You want them to move faster or need a confirmation, then contact TurboTax support directly and speak with an agent.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> Sun, 26 Jan 2020 20:56:25 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017847#M369558 DoninGA 2020-01-26T20:56:25Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017848#M369559 <P>Excuse the prior response.&nbsp; Guess I don't understand one more thing, how to they determine to which Level our questions/responses are assigned?&nbsp; What does that mean anyway???? &nbsp; Perusing some articles, it looks like they get most of their business from QuickBooks.&nbsp; Looks like TT falls to the bottom of their customer service list.</P> Sun, 26 Jan 2020 20:56:40 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017848#M369559 ccs 2020-01-26T20:56:40Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017857#M369563 <P>This is a public form where anyone can answer posts ... level 15 just means I have answered a lot of questions.&nbsp;</P> Sun, 26 Jan 2020 20:59:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017857#M369563 Critter 2020-01-26T20:59:04Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025181#M372379 <P>Put me down as another user who is upset that Intuit is now hiding information on updates.&nbsp; I have (almost every year) had to wait until a specific form was finally ready for use.&nbsp; Now I am told I have to start the return, go all the way through, only to find TurboTax cannot complete the return....or, worse yet, to complete the return and then get an email later from TurboTax saying their program apparently was invalid when I told me I had a complete return, and now I will have to file a corrected return.&nbsp; Is TurboTax's answer just to wait until April 15 to start????</P> Tue, 28 Jan 2020 00:03:25 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025181#M372379 wilsonced 2020-01-28T00:03:25Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025191#M372383 <P>Will TurboTax charge for filing a "Corrected Return"?</P> Tue, 28 Jan 2020 00:04:34 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025191#M372383 wilsonced 2020-01-28T00:04:34Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025624#M372521 <P>There is no extra fees to correct and resend a rejected return&nbsp; and no fee to amend one either.</P> Tue, 28 Jan 2020 00:48:53 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025624#M372521 Critter 2020-01-28T00:48:53Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034482#M375898 <P>For those that do not read the release notes, either they do not care or they should probably be using the online versions.&nbsp; Like some others, I <STRONG>DO</STRONG> read the release notes.&nbsp; I have been using TT since 1997.&nbsp; This will probably be my last year.&nbsp;</P> Wed, 29 Jan 2020 02:04:30 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034482#M375898 Aindreas 2020-01-29T02:04:30Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034568#M375925 <BLOCKQUOTE><HR /><LI-USER uid="896069"></LI-USER>&nbsp;wrote:<BR /> <P>I have been using TT since 1997.&nbsp; This will probably be my last year.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Other than professional tax preparation software, there are only a couple of companies that produce installed versions of consumer-level tax software and they do not even have online support (i.e., any kind of community like the one in which you posted your message). In fact, all they seem to have is a FAQ, knowledge base, and/or blog; no way to ask a question (either tax or product related).</P> <P>&nbsp;</P> <P>Further, I have yet to locate any actual release notes for competitors' products. Even a number of professional tax preparation packages do not contain release notes and the several that I was able to find that did were pretty generic and contained very little information (e.g., a couple of lines followed by "minor bug fixes").</P> <P>&nbsp;</P> <P>The point is TurboTax is far and away the best consumer-level income tax preparation product available and also has user support that is far superior to any competitor's product, lack of release notes notwithstanding.</P> Wed, 29 Jan 2020 02:25:56 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034568#M375925 tagteam 2020-01-29T02:25:56Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1035069#M376047 <P>Wish the release notwes would tell us what.&nbsp; I entered info as in past years, this time got a form xxxx will noy ready until (reasonable date), just got updated, and NOW have to gotr to forms to see if have a form ready for filing.&nbsp; Would have much rather just looked at the updates and save time.</P> Wed, 29 Jan 2020 04:39:35 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1035069#M376047 planedriver1 2020-01-29T04:39:35Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1037205#M377005 <P>I agree with cliffmason and others and want a return to the traditional update info when you load TurboTax!&nbsp; It matters to me because: (1) I don't get e-mail updates from TurboTax; (2) most years I begin the process early to get a feel for what family members might owe, or receive as refunds, before the IRS and states have fully updated their forms; and (3) when you load TurboTax, you want to know what is new, and the program still tells you that something is new--it just won't tell you what.</P><P>This is ridiculous!.&nbsp;</P> Wed, 29 Jan 2020 15:08:47 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1037205#M377005 ForeignCorrespondent 2020-01-29T15:08:47Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038311#M377441 <P>I will reserve judgment for now. However, I hope Intuit sends the emails from a DIFFERENT email&nbsp; than the sales pitches, because I shuttle those off to a seldom used email account that I periodically check.. I of course <STRONG>want</STRONG> to read the proposed emails.&nbsp; Can Intuit at least tell us what the email address or name or subject will include so I can find these?&nbsp; More general comment:&nbsp; Having used both TurboTax and Quicken for many years, the various corporate mergers and splits have not been very customer-friendly. The products are generally very good, and I am well-versed by now in how to use them;&nbsp; but major changes seem to be made with no customer input. How do they alpha and beta test? Do they do get user input before they start, to guide the process? Do marketing and engineering talk to each other?&nbsp; This is <STRONG>not</STRONG> a product complaint, I will continue to use the product, but I am unlikely to buy Intuit stock on some consumer doubt.&nbsp; (Quicken going subscription is off-topic here, but I do complain about that. It was better under Intuit.)&nbsp;</P><P>&nbsp;</P> Wed, 29 Jan 2020 17:56:14 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038311#M377441 DennyT39 2020-01-29T17:56:14Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038373#M377466 <P>Good point about quality assurance fail. As I previously commented, this also is a customer relations fail. I had to 1) sign up for community and 2) hunt for this thread in order to ascertain what the dead link would tell me about the change. And I'd like to hear about the ISO 9000 requirement, it would be a shame if that recognition were not behind the product.&nbsp;</P> Wed, 29 Jan 2020 18:04:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038373#M377466 DennyT39 2020-01-29T18:04:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039158#M377789 <P>I have been using TurboTax since the beginning. I have never had difficulty understanding the update details and have relied on them to help follow what is changing. It is not acceptable to delete this feature. If this is not corrected, I will be finding another software vendor!</P> Wed, 29 Jan 2020 19:35:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039158#M377789 jazzman 2020-01-29T19:35:04Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039525#M377910 <P>Please restore the feature that documents the documentation for program and form updates.</P><P>As your customer for many years this is an important feature for me.</P> Wed, 29 Jan 2020 20:27:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039525#M377910 golieb 2020-01-29T20:27:43Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1045238#M380160 <P>NOT INFORMING CUSTOMERS OF THE SOFTWARE CHANGES INCLUDED IN UPDATES after the reviews are published! Appears to be part of a BAIT and SWITCH philosophy at INTUIT.</P><P>&nbsp;</P><P>Every year, I read the reviews of tax software to determine which one is the best. This year TurboTax was reported to have "Comprehensive Support" so I bought the Premier DVD (I want control of my data). The software has the link to display the details of the updates but the web page that should contain the details does not exist. No Apology. No Explanation.&nbsp;</P><P>&nbsp;</P><P>I WONDER WHAT ELSE INTUIT IS SECRETLY ELIMINATING?&nbsp;</P> Thu, 30 Jan 2020 17:39:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1045238#M380160 GobSmacked 2020-01-30T17:39:05Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046098#M380537 <P>Ridiculous!</P><P>&nbsp;</P> Thu, 30 Jan 2020 19:37:21 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046098#M380537 bwsantana 2020-01-30T19:37:21Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046623#M380747 <P>Please reconsider.&nbsp; This is valuable information that I use and check my return to see how any changes affected it.&nbsp; I have used TTax since it was a DOS program and have always used these update explanations.</P> Thu, 30 Jan 2020 20:41:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046623#M380747 RHugg 2020-01-30T20:41:10Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047809#M381254 <P>I agree.&nbsp; I am waiting for depreciation to be fixed (waiting 2 years).&nbsp; Much simpler to just read the notes they would have when they did updates then to be in the dark and have to "REVIEW" your return to see if needed forms are there now or if the program has been fixed.&nbsp; I have been using Turbo since 2008 and the last 2 years have been the worst so far; taking until almost the end of January to have "forms ready" or added or program&nbsp;be fixed.&nbsp; BTW, Depreciation still isn't fixed.&nbsp; On Jan 1st each year I am ready to enter my information so that I can know whether I need to increase my 1/15 Estimated Tax payment or not.&nbsp; Last year and this year, Turbo missed that mark by a mile.&nbsp; Really??? Nothing changed on Form 4562 or Sch A but the date at the top of the form.&nbsp; How long does it take to change a date?&nbsp; In the meantime, because they don't have the "form" ready it won't even compute the amounts.&nbsp; Also, last year, because Turbo won't/didn't correct the depreciation calculation (s), I was forced to file with H &amp; R Block.&nbsp; I am hoping they get it fixed this year, so that I can stay with Turbo Tax.</P> Thu, 30 Jan 2020 22:55:21 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047809#M381254 acctinggirl 2020-01-30T22:55:21Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047965#M381310 <P><LI-USER uid="937143"></LI-USER>&nbsp;</P> <P>Have no idea where you got your software but the current 2019 Form 4562 is available.&nbsp;&nbsp;</P> <P>I have been depreciating a rental property and rental assets since 2004 and using TurboTax software the entire time.&nbsp; The depreciation is exactly as required by the IRS using MACRS under GDS.</P> Thu, 30 Jan 2020 23:11:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047965#M381310 DoninGA 2020-01-30T23:11:43Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047991#M381318 <P>It is 3 weeks later. TurboTax is still updating and&nbsp; the more details link is still showing up on the Updater screen. Don't the programmers know how to remove the details link?? The nonemployees of TurboTax have been stating that the link will be removed for months. (Actually, depending on what program one is using, it has been years in some cases)</P> Thu, 30 Jan 2020 23:14:51 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047991#M381318 4104fmc 2020-01-30T23:14:51Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1050456#M382377 <P>Release Notes should always be included.&nbsp; TurboTax's lack of support for past systems and now almost zero support makes me seriously consider an new tax program (H&amp;R Block, ...).&nbsp; Why can't Intuit do the bare minimum to properly support their products?</P> Fri, 31 Jan 2020 04:41:02 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1050456#M382377 LDBeshear 2020-01-31T04:41:02Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1052792#M383393 <P>Patch (update) to correct a problem with importing financial institution data does not work.&nbsp; Any suggestions to make this function correctly?&nbsp;&nbsp;</P> Fri, 31 Jan 2020 17:41:53 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1052792#M383393 jobe 2020-01-31T17:41:53Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1054580#M384153 <P>This elimination is very non-customer focused.&nbsp; And it's half baked since there is still a link in the update that navigates to never-never land.</P> Fri, 31 Jan 2020 21:15:42 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1054580#M384153 bill_s2 2020-01-31T21:15:42Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055169#M384395 <P>Crappy Customer Service is the reason behind Offshoring our programmers.&nbsp; When your programmers are in Bangladesh, Mauritania or China, you can't expect them to program your Tax application and document the software changes.... and least not in English.&nbsp; Don't forget that we pay for what we get... cheap software prices beget cheap software (executed by cheap foreign labor).&nbsp; You want readable update documentation?&nbsp; Be prepared to pay more for your software.</P> Fri, 31 Jan 2020 22:12:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055169#M384395 jmf2020sr 2020-01-31T22:12:45Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055784#M384629 <P>It is vehicle depreciation that is wrong if a Turbo Customer doesn't know what the figure should be each year, then they are filing a incorrect tax return.&nbsp; ie:&nbsp; Last year 2nd year deprec. on a my work van should have been $5,700.&nbsp; Turbo Tax gave me $4,719??&nbsp; So, I thought I would check my figure on H &amp; R Block and Tax Act software, I was correct $5,700.&nbsp; Turbo wouldn't fix their program by 4/15 so I had to go ahead and file with H &amp; R.&nbsp; Again, this year is 3rd year deprec. and should be $3,444 and Turbo is giving me $2,832??&nbsp; and both years the Part V of the Form 4562 is incorrectly stated as well as the wrong amount.&nbsp; Last year, 24 "Tax Advisors" with remote sessions, all agreeing the amount and form is wrong and "put in" a ticket with the CSI Team (coding/IT department), still no fix.</P> Fri, 31 Jan 2020 23:15:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055784#M384629 acctinggirl 2020-01-31T23:15:04Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1059924#M386411 <P>At least you get to the Updater!!&nbsp; I can only do it manually and am still unable to download my state tax.&nbsp; Keeps saying I can't access the address!!</P> Sat, 01 Feb 2020 15:23:00 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1059924#M386411 ZR1 2020-02-01T15:23:00Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060219#M386530 <P>I don't know if this will work for you, but it works for me (gets updates)...</P><P>&nbsp;</P><P>Try running TurboTax "as administrator".&nbsp; Hold down the shift key, right mouse click the TT icon, select "run as administrator".&nbsp; It gets the udpates, but does not start the program after that.&nbsp; Repeat the process and the program runs.</P><P>&nbsp;</P><P>Hope it works for you.</P> Sat, 01 Feb 2020 16:16:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060219#M386530 bill_s2 2020-02-01T16:16:39Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060226#M386533 <P>It sounds like you have a legitimate support issue.&nbsp; I'm just bitching at TT! <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P> Sat, 01 Feb 2020 16:18:07 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060226#M386533 jmf2020sr 2020-02-01T16:18:07Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060425#M386600 <P>This is STILL broken ..... as of 2/1/2020</P> Sat, 01 Feb 2020 16:52:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060425#M386600 startrekan 2020-02-01T16:52:05Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060479#M386616 <P>At the very least, the web links should point to a page (404 page) that describes the new policy.&nbsp; It is very disconcerting to use a product and have the very first interaction be what is clearly a bug (a help system that does not work).&nbsp; It makes me very nervous about the quality of the underlying product.</P> Sat, 01 Feb 2020 17:00:22 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060479#M386616 NotAmused 2020-02-01T17:00:22Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061589#M387032 <P>Try TaxAct.com</P><P>it seems to be more user-friendly</P> Sat, 01 Feb 2020 19:52:45 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061589#M387032 David H 2020-02-01T19:52:45Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061866#M387149 <BLOCKQUOTE><HR /><LI-USER uid="976492"></LI-USER>&nbsp;wrote:<BR /> <P>Try TaxAct.com</P> <P>it seems to be more user-friendly</P> <HR /></BLOCKQUOTE> <P>Does that company have a support forum (like this one)? I cannot seem to locate one; just a knowledge base.</P> <P>&nbsp;</P> <P>Does that company issue release notes for each update? I cannot seem to locate any of those either.</P> Sat, 01 Feb 2020 20:32:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061866#M387149 tagteam 2020-02-01T20:32:10Z Re: Updates https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061869#M387151 <P>"I believe the individual emails serve the general user much better. "</P><P>&nbsp;</P><P>If only the system actually worked and did so.</P><P>&nbsp;</P><P>Last year CA state failed to take into account mortgage deduction. At the time I filed, it didn't include it from the federal data, because fed eliminated it. I only discovered this as I needed to open TT later in the season to do a relative's taxes, and the program had been updated to fix that.</P><P>&nbsp;</P><P>I never got an email from Turbotax/Intuit regarding this.</P> Sat, 01 Feb 2020 20:32:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061869#M387151 anastrophe 2020-02-01T20:32:39Z
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
<channel>
<title>
topic Re: Updates in Get your taxes done using TurboTax
</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1086628#M397297
</link>
<description>
<P>one_elmwood what thread are you replying to?</P><P>IRS is not going to have information on TurboTax updates/corrections to its program. IRS might tell us when forms are finalized, but not what software errors are in the various TurboTax programs.</P><P>&nbsp;</P><P>This is why being able to read the release notes is so important to the users of the software.</P>
</description>
<pubDate>Wed, 05 Feb 2020 00:20:13 GMT</pubDate>
<dc:creator>4104fmc</dc:creator>
<dc:date>2020-02-05T00:20:13Z</dc:date>
<item>
<title>Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/updates/01/978207#M352911
</link>
<description>
<P>TT Desktop - just installed latest updates.&nbsp; If you click on the details of the updates it takes you to a page that is no longer valid.&nbsp; When you click on support from there (turbotax's suggestion) you cannot still cannot see the details of the updates.</P><P>&nbsp;</P><P><FONT><A href="https://ttlc.intuit.com/articles/4784576" target="_blank" rel="noopener">https://ttlc.intuit.com/articles/4784576</A></FONT></P>
</description>
<pubDate>Thu, 09 Jan 2020 22:33:16 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/updates/01/978207#M352911
</guid>
<dc:creator>jwkde</dc:creator>
<dc:date>2020-01-09T22:33:16Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/978312#M352955
</link>
<description>
<P>Release notes for updates have been discontinued and the actual link will be removed in a future release.</P>
</description>
<pubDate>Fri, 10 Jan 2020 00:06:08 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/978312#M352955
</guid>
<dc:creator>tagteam</dc:creator>
<dc:date>2020-01-10T00:06:08Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979278#M353371
</link>
<description>
<P>Why did you discontinue release notes for updates?&nbsp; Users should be able to find out what was changed in a given update, and why.</P>
</description>
<pubDate>Sat, 11 Jan 2020 00:07:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979278#M353371
</guid>
<dc:creator>prlaba</dc:creator>
<dc:date>2020-01-11T00:07:23Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979324#M353392
</link>
<description>
<P>Makes no sense to not advise what updates were implemented.&nbsp; I would like to know if a form changed so I can back and check the return(s).&nbsp; If logic or calculation changed I want to be able to go back see how it affected my return(s).</P><P>&nbsp;</P><P>Please reconsider</P>
</description>
<pubDate>Sat, 11 Jan 2020 00:50:55 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979324#M353392
</guid>
<dc:creator>jwkde</dc:creator>
<dc:date>2020-01-11T00:50:55Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979341#M353401
</link>
<description>
<P>Until you file <STRONG>expect the program to change</STRONG>,&nbsp; once you have filed if there are changes that affect your return the program will send you <STRONG>an email alert</STRONG> instead of you having to check the program from time to time... this feature is better than release notes most people cannot understand and most that do not affect the masses.&nbsp; This is why they confirm your email when you file ... make sure you pay attention to what TT sends you and that they don't go to spam.&nbsp;</P><P>&nbsp;</P><P>You should always save a PDF of the return (with &amp; without the worksheets) <STRONG>after you file</STRONG> a return so you can always review the new return against what was filed to see if there was any change after the updates.&nbsp; Also you should <STRONG>shut off the auto updating</STRONG> function once you file so you are not surprised later.&nbsp;&nbsp;</P>
</description>
<pubDate>Sat, 11 Jan 2020 01:05:19 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979341#M353401
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-11T01:05:19Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979761#M353593
</link>
<description>
<P>I think this is just lazy on Intuit's part and not an acceptable answer.&nbsp; Some of us still actually read and process this stuff.</P>
</description>
<pubDate>Sat, 11 Jan 2020 16:47:08 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979761#M353593
</guid>
<dc:creator>cliffmason</dc:creator>
<dc:date>2020-01-11T16:47:08Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979916#M353659
</link>
<description>
<P>I was wondering the same thing. Appears they will remove providing an answer to what items are contained in an update. Did I understand that correctly?</P>
</description>
<pubDate>Sat, 11 Jan 2020 20:04:11 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979916#M353659
</guid>
<dc:creator>lawrence-gavin</dc:creator>
<dc:date>2020-01-11T20:04:11Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979998#M353695
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="152040"></LI-USER>&nbsp;wrote:<BR /> <P>Appears they will remove providing an answer to what items are contained in an update. Did I understand that correctly?</P> <HR /></BLOCKQUOTE> <P>Yes; the release notes for each update will no longer be provided and the link in the updater for the desktop (installed) program will also be removed.</P>
</description>
<pubDate>Sat, 11 Jan 2020 21:42:02 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/979998#M353695
</guid>
<dc:creator>tagteam</dc:creator>
<dc:date>2020-01-11T21:42:02Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980077#M353732
</link>
<description>
<P>This is a terrible reply to TurboTax users. You state that the users cannot understand the release notes, which is just a corp. excuse to hide the corrections to the program. Having used TurboTax for over 25 years both personal and corp programs there has yet been a release note that was difficult for the user to understand.</P>
</description>
<pubDate>Sat, 11 Jan 2020 23:12:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980077#M353732
</guid>
<dc:creator>4104fmc</dc:creator>
<dc:date>2020-01-11T23:12:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980090#M353740
</link>
<description>
<P>I do not work for TT any longer however even I as a tax pro, who knows what to look for, have found the release notes confusingly full of tech speak.&nbsp; &nbsp;I believe the individual emails serve the general user much better.&nbsp;</P>
</description>
<pubDate>Sat, 11 Jan 2020 23:23:28 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980090#M353740
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-11T23:23:28Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980381#M353841
</link>
<description>
<P>This is ridiculous - I worked in support of mainframe software for over 20 years,-&nbsp; to not have any transparency of what forms were updated, or what program bugs were fixed, is UNACCEPTABLE.&nbsp; When users are waiting on forms to be able to complete your return, we need notification when forms are updated.&nbsp; I signed up for notification when incomplete forms are completed - and have received NO notifications yet.</P><P>&nbsp;</P><P>I have been a happy user of Turbo-tax since it was first released, but am ready to look for another alternative.</P>
</description>
<pubDate>Sun, 12 Jan 2020 06:27:21 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980381#M353841
</guid>
<dc:creator>charlieb2</dc:creator>
<dc:date>2020-01-12T06:27:21Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980696#M353972
</link>
<description>
<P>so TT is snooping on our tax returns.&nbsp; &nbsp;That's the only way it will know if any updates affect the return.&nbsp; this would not only apply to on-line prep but desktop prep.&nbsp; I find this snooping unacceptable.&nbsp; &nbsp;I wonder if this isn't a violation of federal tax laws since TT claims it is not a preparer.&nbsp;</P> <P>&nbsp;</P> <P>and if I lock out updates, how will I know the effect&nbsp;&nbsp;</P>
</description>
<pubDate>Sun, 12 Jan 2020 18:46:02 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980696#M353972
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-12T18:46:02Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980821#M354032
</link>
<description>
<P>Good grief ... they are not looking at your actual information ... but they do have a record of the forms you use ( this is registered when you efile the return)&nbsp; so if a change happens they can alert you.&nbsp; This is not proprietary information and this is part of the privacy information you agree to when you register the account.&nbsp; &nbsp;It is like a car manufacturer alerting you about a recall that effects the model you bought but they have no idea where or how you drive.&nbsp;&nbsp;</P>
</description>
<pubDate>Sun, 12 Jan 2020 20:57:09 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/980821#M354032
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-12T20:57:09Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/981149#M354177
</link>
<description>
<P>unacceptable.&nbsp; I did software QA for 30 years and whenever a change was made, the end users were notified.&nbsp;</P><P>&nbsp;</P><P>I want to know what changes are made to make sure any extenders or IRS updates are being applied correctly i.e. medical deductions going from more then 10% to more then 7.5%.&nbsp; Was this adjusted on the form and in the program?&nbsp; when was this adjusted?&nbsp; the extender was approved in Dec 2019.</P>
</description>
<pubDate>Mon, 13 Jan 2020 07:48:44 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/981149#M354177
</guid>
<dc:creator>carpema</dc:creator>
<dc:date>2020-01-13T07:48:44Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982464#M354741
</link>
<description>
<P>Critter trying not to flame you, but I am not a tax pro and have been using TurboTax Personal and Corp for over 25 years and I have yet to see a release note that I could not understand. Sorry to say this but I am glad you don't do my taxes.</P>
</description>
<pubDate>Tue, 14 Jan 2020 04:12:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982464#M354741
</guid>
<dc:creator>4104fmc</dc:creator>
<dc:date>2020-01-14T04:12:23Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982593#M354790
</link>
<description>
<P>Then after this year I will no longer be a customer.&nbsp; This is an utterly absurd practice and an even more ridiculous rationale.</P>
</description>
<pubDate>Tue, 14 Jan 2020 13:21:20 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982593#M354790
</guid>
<dc:creator>bplewis24</dc:creator>
<dc:date>2020-01-14T13:21:20Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982606#M354797
</link>
<description>
<P>Are not release notes part of the ISO9000 standards ?</P><P>Release notes should be a part of you Software Quality Standards,</P><P>and should be considered a Best Practice.</P><P>Certainly makes me re-think my decision to use your software.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Tue, 14 Jan 2020 13:45:48 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/982606#M354797
</guid>
<dc:creator>bhoward99</dc:creator>
<dc:date>2020-01-14T13:45:48Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984240#M355404
</link>
<description>
<P>I have to reply to this to help Intuit understand how absurd this practice is.&nbsp; We are not using free software, we are paying a fee to use it.&nbsp; I believe it is a feature to see what the updates relate to -- and if we do not understand it, that is our problem.</P><P>&nbsp;</P><P>A lack of transparency is why I abandoned TT [for TaxCut] when Intuit secretly put hidden DRM on our desktops.</P><P>&nbsp;</P><P>If the value of using this software drops, then I must consider possible substitutes next year.</P>
</description>
<pubDate>Wed, 15 Jan 2020 15:55:47 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984240#M355404
</guid>
<dc:creator>A_very_longtime_user65</dc:creator>
<dc:date>2020-01-15T15:55:47Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984879#M355648
</link>
<description>
<P>Really?? I want to know what has changed with each release as it might affect my filing. Why am I paying for this software every year when they cannot do the basics?</P>
</description>
<pubDate>Wed, 15 Jan 2020 22:02:02 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/984879#M355648
</guid>
<dc:creator>helmreich1</dc:creator>
<dc:date>2020-01-15T22:02:02Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986134#M356119
</link>
<description>
<P>This seems like some sort of a scam. No auditing of what has been changed. I've been using Turbo tax for over 20 years. If this doesn't get fixed, it will be my last.&nbsp;</P><P>&nbsp;</P><P>Turbotax, you are responsible for keeping your customers informed. Make It Happen.</P>
</description>
<pubDate>Thu, 16 Jan 2020 18:59:16 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986134#M356119
</guid>
<dc:creator>Mkenne2</dc:creator>
<dc:date>2020-01-16T18:59:16Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986175#M356134
</link>
<description>
<P>Just where are this year's release notes? The article number is part of the link (that has been discontinued since when). The release note is dated 1/13/2020. today is 1/15/2020. Am I to understand that a release note has disappeared in less than 2 days' time because the link points to nothing now? This suggests that release notes have been discontinued for THIS YEAR. And why is this anyway? Just where will we find the reasons for updates and specifically what tax issues and forms are affected? In the early day of working up a return we could think we are done and current and not know that some changes have affected the return, we have waiting to submit or did submit.&nbsp; I am not impressed with what is happening here. Yax software is too important to not be informative. What is TT SUPPORT for anyway?</P>
</description>
<pubDate>Thu, 16 Jan 2020 19:21:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986175#M356134
</guid>
<dc:creator>TigerWizard</dc:creator>
<dc:date>2020-01-16T19:21:45Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986192#M356143
</link>
<description>
<P><STRONG>How condescending to suggest we cannot understand and the masses don't need to see what was release notes.</STRONG> If you think they are unintelligible to the 'masses' that it is TT's responsibility to word them so the 'masses' can understand what the release note means. <STRONG>I find your response offensive.</STRONG> We are <U>not</U> a mass of people using this software who are disinterested or so under-educated as not to be able to understand the release notes. You are speaking to the TT MASSES here some of whom are highly educated and have complicated returns or interests in knowing what's going on with the tax regulations, forms and modifications to the software. This way of thinking and operating is part of the dumbing down of America coming from industry and government.&nbsp;</P>
</description>
<pubDate>Thu, 16 Jan 2020 19:31:53 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986192#M356143
</guid>
<dc:creator>TigerWizard</dc:creator>
<dc:date>2020-01-16T19:31:53Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986195#M356144
</link>
<description>
<P>Ok... release notes have never been available until sometime in February and they are always behind. Rumor has it that they are to be discontinued.&nbsp; Instead&nbsp; personal email alerts will go out when something that affects a filed return happens so keep TT out of the spam folder.&nbsp;</P>
</description>
<pubDate>Thu, 16 Jan 2020 19:32:36 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986195#M356144
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-16T19:32:36Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986294#M356177
</link>
<description>
<P>what about those that file by mail?&nbsp; Also I don't like TT snooping on my returns which it must do to know if a form I have filed has been updated.&nbsp; &nbsp;&nbsp;</P>
</description>
<pubDate>Thu, 16 Jan 2020 20:32:24 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986294#M356177
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-16T20:32:24Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986299#M356180
</link>
<description>
<P>in future releases I hope they fix the email problem.&nbsp; have only received about 5 since Tuesday.&nbsp; prior on a daily basis was getting over 100. i've check my subsriptions so i know they're ok.&nbsp; however, I can ho longer find a link to check my e-mail address,&nbsp; &nbsp;ANOTHER INTUIT IMPROVEMENT????????????????</P>
</description>
<pubDate>Thu, 16 Jan 2020 20:35:40 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/986299#M356180
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-16T20:35:40Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/987919#M356835
</link>
<description>
<P>As if the absence of the release notes isn't bad enough... Leaving behind what is essentially a 'dead link'?&nbsp; Issues as seemingly minor as these still speak to quality assurance problems and make me wonder about the efficacy and accuracy of my return using this software.&nbsp;</P>
</description>
<pubDate>Fri, 17 Jan 2020 19:30:28 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/987919#M356835
</guid>
<dc:creator>JB LLC</dc:creator>
<dc:date>2020-01-17T19:30:28Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988000#M356870
</link>
<description>
<P>I agree 100%.&nbsp; It's the Intuit model...charge you more and provide you less!</P><P>I've been using TT and Quicken for about 20 years and it seems to never provide timely or complete software solutions.</P>
</description>
<pubDate>Fri, 17 Jan 2020 19:56:14 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988000#M356870
</guid>
<dc:creator>IPOTrader</dc:creator>
<dc:date>2020-01-17T19:56:14Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988382#M357050
</link>
<description>
<P>This is pure BS.&nbsp; Hiding what has changed is not the way to better support your customers.&nbsp; I actually care about release notes and read them.&nbsp; Contrary to what someone else said, the notes are not something new from last Feb.&nbsp; Every year I look through the notes as updates are released so I know what to look for on my returns to verify the accuracy.&nbsp; By taking this away, Intuit is taking on the responsibility of accuracy.&nbsp;<BR /><BR />I would also like to point out that this makes it so Intuit gets to send out a mass email to all their customers when they screw something up now, which means more of a chance for a class action lawsuit over their old method of hiding issues in release notes.&nbsp; I guess that's one benefit... not one that benefits Intuit at all, but hey, it won't matter once they go to court.<BR /><BR />I will no longer be a customer next year as there are a variety of other options out there that actually communicate changes and issues.&nbsp; I am also going to advise my employer to stop offering incentives for TurboTax as it places them in a worse position with less clarity.&nbsp; Good thing they are only the largest employer in Arizona.</P>
</description>
<pubDate>Fri, 17 Jan 2020 22:26:48 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/988382#M357050
</guid>
<dc:creator>FutureExCust</dc:creator>
<dc:date>2020-01-17T22:26:48Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/992628#M358969
</link>
<description>
<P>I just hope they fixed all the bugs from last year that caused data loss.&nbsp; FYI - what is Intuit hiding by not showing details of program fixes !!!</P>
</description>
<pubDate>Mon, 20 Jan 2020 00:34:15 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/992628#M358969
</guid>
<dc:creator>hms1</dc:creator>
<dc:date>2020-01-20T00:34:15Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993030#M359170
</link>
<description>
<P>Intuit, bring back release notes; don't be stupid.</P><P>&nbsp;</P>
</description>
<pubDate>Mon, 20 Jan 2020 04:39:13 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993030#M359170
</guid>
<dc:creator>butron</dc:creator>
<dc:date>2020-01-20T04:39:13Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993757#M359474
</link>
<description>
<P>Between this change, the clusterF that is the 2019 licensing and codes not working/requiring reentry/using multiple instances of the 5 permitted uses of the license key (really?&nbsp; wth), I'm ready to uninstall, return to Amazon, and switch to a different product.&nbsp; I've been with TT for many, many years, but this has hit ridiculous new heights.&nbsp;&nbsp;</P>
</description>
<pubDate>Mon, 20 Jan 2020 16:50:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/993757#M359474
</guid>
<dc:creator>jnisme</dc:creator>
<dc:date>2020-01-20T16:50:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995722#M360310
</link>
<description>
<P>Add me to the list of people who think this is a very bad idea.&nbsp; I've been using TT for many years.&nbsp; The release noes are very valuable.&nbsp; Please provide them to us.&nbsp;&nbsp;</P>
</description>
<pubDate>Tue, 21 Jan 2020 01:34:35 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995722#M360310
</guid>
<dc:creator>Brimcliff</dc:creator>
<dc:date>2020-01-21T01:34:35Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995865#M360369
</link>
<description>
<P>It really is hard to believe Intuit is this stupid!&nbsp; And I am not exaggerating.&nbsp; I mean STUPID!!</P><P>&nbsp;</P><P>I've been using TurboTax since 1985, when I got my first PC.&nbsp; Over the years I have filed many kinds of tax returns (1040, 1041 Scorp, 1041 Trust) and Intuit has helped me at every step and improved greatly.&nbsp; The wizard (Q &amp; A format), data import, and tax professionals answering questions the same day (for a reasonable fee) are only a few of the improvements.&nbsp; Now you are going BACKWARDS?!!??</P>
</description>
<pubDate>Tue, 21 Jan 2020 02:25:19 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/995865#M360369
</guid>
<dc:creator>doobies</dc:creator>
<dc:date>2020-01-21T02:25:19Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998097#M361366
</link>
<description>
<P>This problem has been continuing for weeks, unaddressed by Turbo Tax.&nbsp; As a user for many years, it is embarrassing to see such a failure and lack of remediation.&nbsp; Makes me wonder what else is wrong with the product.</P>
</description>
<pubDate>Tue, 21 Jan 2020 21:16:10 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998097#M361366
</guid>
<dc:creator>RSNY</dc:creator>
<dc:date>2020-01-21T21:16:10Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998840#M361651
</link>
<description>
<P>A description of what specifically has been updated must be furnished to your users, and this link must point to accurate information.</P>
</description>
<pubDate>Wed, 22 Jan 2020 00:21:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/998840#M361651
</guid>
<dc:creator>head_honcho</dc:creator>
<dc:date>2020-01-22T00:21:39Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999010#M361731
</link>
<description>
<P>That is just awful, or maybe it's being awfully lazy.</P>
</description>
<pubDate>Wed, 22 Jan 2020 01:01:57 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999010#M361731
</guid>
<dc:creator>evans4811</dc:creator>
<dc:date>2020-01-22T01:01:57Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999260#M361838
</link>
<description>
<P>Agreed that this is ridiculous. I bet you a PM brought up that they got some emails from users who were confused about the release notes, creating more load on support, so they decided to remove release notes. But instead of at least doing that well and removing the link, they forgot to remove the link. And now, to put the icing on the cake, they claim it's a feature instead of a bug.&nbsp;</P><P>&nbsp;</P><P>It's been an ongoing trend with all Intuit programs that testing is virtually absent. Every release features tons of bugs and flaws in functionality that don't get resolved for months or ever. At this point Mint (also owned by Intuit) displays different balances and transactions between the app and web UIs, and customer service doesn't even respond anymore (you get what you pay for, i.e. just ads for Mint). Back to TurboTax, I've tried the "Live" service in the past and about half of the "Enrolled Agents" were unwilling or unable to to even try to answer my question after I told them I prefer NOT to share my information with them. Smells like a scam or at least a lack of appropriate screening to me...it's one thing for Amazon to use untrained workers to deliver packages (also causing lots of problems), but this is another level.</P><P>&nbsp;</P><P>All in all I'm at the point where I cannot trust any Intuit product anymore. If they get easy things like links wrong, who knows what they do with the important stuff. I used to feel better about having audit protection, but having experienced all this I bet that's a scam, too. They're clearly steering from a professional product towards the cheapest shiniest thing that can skim off as much money as possible from those who don't know better.</P>
</description>
<pubDate>Wed, 22 Jan 2020 02:09:16 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999260#M361838
</guid>
<dc:creator>knoblich</dc:creator>
<dc:date>2020-01-22T02:09:16Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999371#M361883
</link>
<description>
<P>Let Turbotax report the number of hits for people clicking on more information for updates. If many, continue the service; if not, discontinue it.&nbsp;</P>
</description>
<pubDate>Wed, 22 Jan 2020 02:35:18 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/999371#M361883
</guid>
<dc:creator>JamesSutton</dc:creator>
<dc:date>2020-01-22T02:35:18Z</dc:date>
</item>
<item>
<title>Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/turbotax-2019-deluxe-is-messed-up/01/999807#M362055
</link>
<description>
<P>Add&nbsp; me to the list of people for whom TT 2019 Deluxe isn't working.&nbsp; Downloaded the updates this evening -- and now TT isn't working at all.&nbsp;</P><P>&nbsp;</P><P>When I first open up an existing return file - it directs me to an obsolete AMT form (it claimed it replaced an obsolete form). But if I click the link for resolution, it directs me to an empty Intuit page. I also tried to open a new return. TT just spins and eventually crashes.</P><P>&nbsp;</P><P>I tried deleting my installation of TT (I ultimately had to force-ably remove it) - and downloaded a fresh copy from the download site. After the install - and update - same problem.</P><P>&nbsp;</P><P>This is nonsense . C'mon folks, get your act together....</P>
</description>
<pubDate>Wed, 22 Jan 2020 23:27:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/turbotax-2019-deluxe-is-messed-up/01/999807#M362055
</guid>
<dc:creator>KPTyra</dc:creator>
<dc:date>2020-01-22T23:27:39Z</dc:date>
</item>
<item>
<title>Re: Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/999925#M362099
</link>
<description>
<P>TT no longer has that page which informs you about form changes.&nbsp; everyone that clicks on the link has the same problem.&nbsp; that link hasn't worked for about a year.&nbsp; TT MODS say it supposed to be fixed in the future. I and everyone else will believe it if we ever see it. after the fix (?) what they say will happen is that if you submit a return&nbsp; TT will notify you if a form in your return is updated.&nbsp; This, of course, means that TT is snooping. How else could they know what forms are in your return!&nbsp; &nbsp; &nbsp;&nbsp;</P> <P>&nbsp;</P> <P>as to your other problem, have you tried rebooting.&nbsp; &nbsp;if so, do you get any error codes - you may have to contact TT support.&nbsp; &nbsp;your other option is an uninstall, reboot and reinstall and then go through the updates again.&nbsp; then reboot.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>I have the same version running on win7 and have not had a problem with updates.&nbsp; However, some do require a reboot.&nbsp; &nbsp;&nbsp;</P>
</description>
<pubDate>Wed, 22 Jan 2020 06:23:16 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/999925#M362099
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-22T06:23:16Z</dc:date>
</item>
<item>
<title>Re: Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000785#M362408
</link>
<description>
<P>Hack:</P><P>&nbsp;</P><P>Thanks for the note. I hard-forced my system to delete an old install (after much hanging, finally). I rebooted and installed a fresh copy of TT Deluxe 2019 from the download link I had. I'm running Win10.</P><P>&nbsp;</P><P>This is the result after I downloaded the latest update on a fresh copy of TT Deluxe 2019. No where to go from here - it crashes if I try to do anything else. Can't open a new return either -- it spins and then crashes...</P><P>&nbsp;</P><P>Ugh.</P><P>&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Capture.PNG" style="width: 999px;"><img src="https://ttlc.intuit.com/community/image/serverpage/image-id/3255i7254EBB9F94F0D61/image-size/large?v=1.0&amp;px=999" role="button" title="Capture.PNG" alt="This is the garbage I got after I downloaded the update - and tried to open an existing file. TT Deluxe basically hangs and crashes after this point." /><span class="lia-inline-image-caption" onclick="event.preventDefault();">This is the garbage I got after I downloaded the update - and tried to open an existing file. TT Deluxe basically hangs and crashes after this point.</span></span></P>
</description>
<pubDate>Wed, 22 Jan 2020 16:24:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000785#M362408
</guid>
<dc:creator>KPTyra</dc:creator>
<dc:date>2020-01-22T16:24:04Z</dc:date>
</item>
<item>
<title>Re: Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000800#M362411
</link>
<description>
<P>The following link is to a TurboTax Help article on that error (25300).</P> <P>&nbsp;</P> <P><A href="https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-25300/00/25731" target="_blank" rel="noopener">https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-25300/00/25731</A></P>
</description>
<pubDate>Wed, 22 Jan 2020 16:25:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1000800#M362411
</guid>
<dc:creator>tagteam</dc:creator>
<dc:date>2020-01-22T16:25:52Z</dc:date>
</item>
<item>
<title>Re: Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1001534#M362692
</link>
<description>
<P>Thanks - the recommendations solved the problem.</P><P>&nbsp;</P><P>Bit Defender was apparently the problem. I turned it off, deleted old installs of TT 2019 -&nbsp; and started a fresh install with the Bit Defender firewall disabled.</P><P>&nbsp;</P><P>It's now working.</P>
</description>
<pubDate>Wed, 22 Jan 2020 20:55:30 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1001534#M362692
</guid>
<dc:creator>KPTyra</dc:creator>
<dc:date>2020-01-22T20:55:30Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002027#M362883
</link>
<description>
<P>That's just lazy to not bother providing at least summary details on what the changes are.<BR /><BR />Certainly I can compare the bottom line for changes, but it's useful to see generally what the changes are to whether they will impact me.</P>
</description>
<pubDate>Wed, 22 Jan 2020 20:44:31 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002027#M362883
</guid>
<dc:creator>barqySpaniel</dc:creator>
<dc:date>2020-01-22T20:44:31Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002249#M362965
</link>
<description>
<P>Guess this will be the last year I use Turbo Tax.&nbsp; I WANT to know what the updates are and decide for myself if they pertain to my situation or not.&nbsp; Uneducated people do not use Turbo Tax, so why is Intuit treating us as though we cannot decipher English? &nbsp; If you are trying to force me to do my taxes 'on-line', it will not happen; I will return to paper as I did 20 years ago.&nbsp; I have been using this product since 1994 and would hate to go to a competitor, but I will.</P>
</description>
<pubDate>Wed, 22 Jan 2020 21:53:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002249#M362965
</guid>
<dc:creator>ccs</dc:creator>
<dc:date>2020-01-22T21:53:52Z</dc:date>
</item>
<item>
<title>Re: Turbotax 2019 Deluxe is messed up....</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1002469#M363059
</link>
<description>
<P>Hackitoff said:<BR />"T<SPAN>T no longer has that page which informs you about form changes.&nbsp; everyone that clicks on the link has the same problem.&nbsp; that link hasn't worked for about a year."<BR /><BR /></SPAN>This absolutely is not true.&nbsp; I just looked at one of the change log entries about three weeks ago (1/2/2020) after the updates that were installed after the initial installation.&nbsp;&nbsp;</P>
</description>
<pubDate>Wed, 22 Jan 2020 22:43:46 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-turbotax-2019-deluxe-is-messed-up/01/1002469#M363059
</guid>
<dc:creator>FutureExCust</dc:creator>
<dc:date>2020-01-22T22:43:46Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002533#M363094
</link>
<description>
<P>I consider it an ABSOLUTE requirement that the text of the updates be provided. Number 1, I want to know what sections I need to go to again and I WANT to know the how and why it effects my taxes. If you can't provide that simple bit of information, then I may need to look at a provider that does. It is like my accountant tells me that they had to make some changes to my return but they cannot tell what and why. Get real Turbotax</P>
</description>
<pubDate>Wed, 22 Jan 2020 22:58:51 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002533#M363094
</guid>
<dc:creator>RECOWAN</dc:creator>
<dc:date>2020-01-22T22:58:51Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002679#M363168
</link>
<description><P>Agree</P></description>
<pubDate>Wed, 22 Jan 2020 23:42:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1002679#M363168
</guid>
<dc:creator>soliva01</dc:creator>
<dc:date>2020-01-22T23:42:43Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1005679#M364417
</link>
<description>
<P>I am stuck with the 2019 return package, which I paid for last year.</P><P>After I file the 2019 taxes, I will leave TurboTax because of their coverup fixes. I can't use a program which leaves me in doubt as to the correct calculations being made to my return, and the concern that I might have to re-file.</P><P>Bye Bye Turbo Tax.</P>
</description>
<pubDate>Thu, 23 Jan 2020 19:27:56 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1005679#M364417
</guid>
<dc:creator>CapJan1946</dc:creator>
<dc:date>2020-01-23T19:27:56Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1006032#M364575
</link>
<description>
<P>This happened to me also and I am having no luck getting help.&nbsp; Did you get help?&nbsp; Is is working now?</P>
</description>
<pubDate>Thu, 23 Jan 2020 20:35:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1006032#M364575
</guid>
<dc:creator>pmehaffy</dc:creator>
<dc:date>2020-01-23T20:35:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1007991#M365439
</link>
<description>
<P>I would like to see what has changed via release notes.&nbsp; I have already reported a bug in the medical worksheet and would appreciate knowing that it was fixed before starting to do my taxes for that area.&nbsp; It is unfair for TT to not provide this information any more.&nbsp; I like that I can talk to someone about this bug and have it reported, but I was counting on the release notes to help me figure out if the software was ready for me to begin.</P><P>&nbsp;</P><P>TT has made it so much harder for me by not telling me.</P>
</description>
<pubDate>Fri, 24 Jan 2020 04:06:47 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1007991#M365439
</guid>
<dc:creator>NCSue</dc:creator>
<dc:date>2020-01-24T04:06:47Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010198#M366350
</link>
<description>
<P>I agree. I want to see what changes are made. Looks like I will be using a new Tax Program next year</P><P>&nbsp;</P>
</description>
<pubDate>Fri, 24 Jan 2020 19:16:09 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010198#M366350
</guid>
<dc:creator>AMTT</dc:creator>
<dc:date>2020-01-24T19:16:09Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010332#M366415
</link>
<description>
<P>Agreed.&nbsp; The link to update details has not worked for YEARS.&nbsp; I have made countless contacts with Intuit Support, all to no avail.&nbsp; If they cannot get something as simple as ONE web link correct, how are we supposed to believe they can process our taxes correctly!<BR /><BR />This is the WORST case of ignoring paying customers I have ever encountered.&nbsp; The CEO should be made aware of how incompetent and stupid this is making his company look.</P>
</description>
<pubDate>Fri, 24 Jan 2020 19:46:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010332#M366415
</guid>
<dc:creator>rfulbrig</dc:creator>
<dc:date>2020-01-24T19:46:04Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010342#M366422
</link>
<description>
<P>So, if you can't get it right you just remove it, is that right?&nbsp; Whoever made this decision should be barred from ever participating in IT ever again.&nbsp; You are biting the hand that feeds you!</P>
</description>
<pubDate>Fri, 24 Jan 2020 19:48:17 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010342#M366422
</guid>
<dc:creator>rfulbrig</dc:creator>
<dc:date>2020-01-24T19:48:17Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010357#M366428
</link>
<description>
<P>Why not let the users be the judge of that.&nbsp; Intuit does not need to "protect" us from the facts.</P>
</description>
<pubDate>Fri, 24 Jan 2020 19:50:21 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010357#M366428
</guid>
<dc:creator>rfulbrig</dc:creator>
<dc:date>2020-01-24T19:50:21Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010763#M366589
</link>
<description>
<P>the stock is doing pretty good so I'm sure the CEO is smiling every time his paycheck is deposited.&nbsp; he probably uses s a professional tax preparer.&nbsp; when you have millions to burn.....&nbsp; &nbsp;&nbsp;</P>
</description>
<pubDate>Fri, 24 Jan 2020 21:06:46 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1010763#M366589
</guid>
<dc:creator>HACKITOFF</dc:creator>
<dc:date>2020-01-24T21:06:46Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013161#M367592
</link>
<description>
<P>My Updater still does not work!! It goes to an address that does not exist!&nbsp; I get an error message.&nbsp; I get the same message when I try to download my state tax program!&nbsp; I've downloaded the online version but none work!&nbsp; The manual updater works but I still can't get my "free" state program!</P>
</description>
<pubDate>Sat, 25 Jan 2020 14:55:41 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013161#M367592
</guid>
<dc:creator>ZR1</dc:creator>
<dc:date>2020-01-25T14:55:41Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013353#M367665
</link>
<description>
Contact TurboTax support and speak directly with a TurboTax support agent concerning this situation.<BR />See this TurboTax support FAQ for a contact link and hours of operation -<A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</A><BR />
</description>
<pubDate>Sat, 25 Jan 2020 15:56:52 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1013353#M367665
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-25T15:56:52Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014650#M368229
</link>
<description>
<P>it used to work, and work well.&nbsp; So, TT, what changed on your end?</P>
</description>
<pubDate>Sat, 25 Jan 2020 21:42:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014650#M368229
</guid>
<dc:creator>one_elmwood</dc:creator>
<dc:date>2020-01-25T21:42:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014666#M368236
</link>
<description>
<P>And also when you click on the button at the end of Updates to Restart, that doesn't work either.&nbsp; Actually, that didn't work in TY2018 Premier version either.</P>
</description>
<pubDate>Sat, 25 Jan 2020 21:46:23 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014666#M368236
</guid>
<dc:creator>one_elmwood</dc:creator>
<dc:date>2020-01-25T21:46:23Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014742#M368268
</link>
<description>
<P>2 weeks after your posting TurboTax still has not removed the more details link. Does TurboTax have any programmers working for them?? All the users complaining about this know that there really isn't a real TurboTax support team just volunteers who sometimes give inaccurate information.&nbsp;</P>
</description>
<pubDate>Sat, 25 Jan 2020 22:05:47 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1014742#M368268
</guid>
<dc:creator>4104fmc</dc:creator>
<dc:date>2020-01-25T22:05:47Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015305#M368483
</link>
<description>
<P>I have used Turbotax literally forever..., but I will do my best next year to make this my last year.</P>
</description>
<pubDate>Sun, 26 Jan 2020 00:38:12 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015305#M368483
</guid>
<dc:creator>butron</dc:creator>
<dc:date>2020-01-26T00:38:12Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015724#M368647
</link>
<description>
<P>Me either, I can't get the state download to work at all.&nbsp; It says it's updated, but does nothing but try to download again.&nbsp; I even remove TT, rebooted (because it's Windows, always reboot for everything), then reinstalled from CD again.&nbsp; Same, state download does nothing.&nbsp; If you skip to the review step it even says you didn't even do a state return, so it knows the state product isn't there.&nbsp; I've used TT for years and I'm furious right now.</P>
</description>
<pubDate>Sun, 26 Jan 2020 02:59:08 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015724#M368647
</guid>
<dc:creator>TaxPayer666</dc:creator>
<dc:date>2020-01-26T02:59:08Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015730#M368650
</link>
<description>
<P>Calling support so far has been a waste of time, machine sends a link with standard vanilla install instructions, sat on hold forever, gave up.&nbsp; Went through this cycle twice.&nbsp; TT has no support, no humans work there anymore.&nbsp; I'll be using something else next year.&nbsp; Maybe this even this year if I can't ever get state to work, may have to just eat cost of TT and use something else.</P>
</description>
<pubDate>Sun, 26 Jan 2020 03:01:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015730#M368650
</guid>
<dc:creator>TaxPayer666</dc:creator>
<dc:date>2020-01-26T03:01:39Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015758#M368663
</link>
<description>
<P>Try calling on Sunday morning ... the call volume is traditionally low.</P>
</description>
<pubDate>Sun, 26 Jan 2020 03:12:51 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1015758#M368663
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-26T03:12:51Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1016943#M369182
</link>
<description>
<P>Took Critters advise, called Sunday morning (not my first choice how to spend the morning, but such is life).&nbsp; Spent some time waiting, finally broke through the phone system firewall and got to a live human being.&nbsp; Did all the standard Windows stuff, remove firewalls, uninstall, reinstall, etc. with no change in behavior (state download not downloading anything).&nbsp; Finally she posted a full state download on my account for stand-alone install and that worked.&nbsp;</P><P>&nbsp;</P><P>So, +100 points for support lady, she rocks.&nbsp; But -500 points to Intuit for letting the product out the door with this problem.</P>
</description>
<pubDate>Sun, 26 Jan 2020 16:48:24 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1016943#M369182
</guid>
<dc:creator>TaxPayer666</dc:creator>
<dc:date>2020-01-26T16:48:24Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017828#M369552
</link>
<description>
<P>Level 15 has responded with their canned answer.&nbsp; How to we get to Level 1 for a better response?</P>
</description>
<pubDate>Sun, 26 Jan 2020 20:51:31 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017828#M369552
</guid>
<dc:creator>ccs</dc:creator>
<dc:date>2020-01-26T20:51:31Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017847#M369558
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="806145"></LI-USER>&nbsp;wrote:<BR /> <P>Level 15 has responded with their canned answer.&nbsp; How to we get to Level 1 for a better response?</P> <HR /></BLOCKQUOTE> <P>What kind of answer do you want?</P> <P>&nbsp;</P> <P><FONT size="4">TurboTax has made the decision to not provide the Release Notes for tax year 2019.&nbsp;</FONT>&nbsp;</P> <P><FONT size="4">TurboTax will, at some time during the 2019 tax season, remove the <U><STRONG>More details</STRONG></U> link in the Updater window.</FONT></P> <P>&nbsp;</P> <P>You want them to move faster or need a confirmation, then contact TurboTax support directly and speak with an agent.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P>
</description>
<pubDate>Sun, 26 Jan 2020 20:56:25 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017847#M369558
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-01-26T20:56:25Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017848#M369559
</link>
<description>
<P>Excuse the prior response.&nbsp; Guess I don't understand one more thing, how to they determine to which Level our questions/responses are assigned?&nbsp; What does that mean anyway???? &nbsp; Perusing some articles, it looks like they get most of their business from QuickBooks.&nbsp; Looks like TT falls to the bottom of their customer service list.</P>
</description>
<pubDate>Sun, 26 Jan 2020 20:56:40 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017848#M369559
</guid>
<dc:creator>ccs</dc:creator>
<dc:date>2020-01-26T20:56:40Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017857#M369563
</link>
<description>
<P>This is a public form where anyone can answer posts ... level 15 just means I have answered a lot of questions.&nbsp;</P>
</description>
<pubDate>Sun, 26 Jan 2020 20:59:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1017857#M369563
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-26T20:59:04Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025181#M372379
</link>
<description>
<P>Put me down as another user who is upset that Intuit is now hiding information on updates.&nbsp; I have (almost every year) had to wait until a specific form was finally ready for use.&nbsp; Now I am told I have to start the return, go all the way through, only to find TurboTax cannot complete the return....or, worse yet, to complete the return and then get an email later from TurboTax saying their program apparently was invalid when I told me I had a complete return, and now I will have to file a corrected return.&nbsp; Is TurboTax's answer just to wait until April 15 to start????</P>
</description>
<pubDate>Tue, 28 Jan 2020 00:03:25 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025181#M372379
</guid>
<dc:creator>wilsonced</dc:creator>
<dc:date>2020-01-28T00:03:25Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025191#M372383
</link>
<description>
<P>Will TurboTax charge for filing a "Corrected Return"?</P>
</description>
<pubDate>Tue, 28 Jan 2020 00:04:34 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025191#M372383
</guid>
<dc:creator>wilsonced</dc:creator>
<dc:date>2020-01-28T00:04:34Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025624#M372521
</link>
<description>
<P>There is no extra fees to correct and resend a rejected return&nbsp; and no fee to amend one either.</P>
</description>
<pubDate>Tue, 28 Jan 2020 00:48:53 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1025624#M372521
</guid>
<dc:creator>Critter</dc:creator>
<dc:date>2020-01-28T00:48:53Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034482#M375898
</link>
<description>
<P>For those that do not read the release notes, either they do not care or they should probably be using the online versions.&nbsp; Like some others, I <STRONG>DO</STRONG> read the release notes.&nbsp; I have been using TT since 1997.&nbsp; This will probably be my last year.&nbsp;</P>
</description>
<pubDate>Wed, 29 Jan 2020 02:04:30 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034482#M375898
</guid>
<dc:creator>Aindreas</dc:creator>
<dc:date>2020-01-29T02:04:30Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034568#M375925
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="896069"></LI-USER>&nbsp;wrote:<BR /> <P>I have been using TT since 1997.&nbsp; This will probably be my last year.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Other than professional tax preparation software, there are only a couple of companies that produce installed versions of consumer-level tax software and they do not even have online support (i.e., any kind of community like the one in which you posted your message). In fact, all they seem to have is a FAQ, knowledge base, and/or blog; no way to ask a question (either tax or product related).</P> <P>&nbsp;</P> <P>Further, I have yet to locate any actual release notes for competitors' products. Even a number of professional tax preparation packages do not contain release notes and the several that I was able to find that did were pretty generic and contained very little information (e.g., a couple of lines followed by "minor bug fixes").</P> <P>&nbsp;</P> <P>The point is TurboTax is far and away the best consumer-level income tax preparation product available and also has user support that is far superior to any competitor's product, lack of release notes notwithstanding.</P>
</description>
<pubDate>Wed, 29 Jan 2020 02:25:56 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1034568#M375925
</guid>
<dc:creator>tagteam</dc:creator>
<dc:date>2020-01-29T02:25:56Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1035069#M376047
</link>
<description>
<P>Wish the release notwes would tell us what.&nbsp; I entered info as in past years, this time got a form xxxx will noy ready until (reasonable date), just got updated, and NOW have to gotr to forms to see if have a form ready for filing.&nbsp; Would have much rather just looked at the updates and save time.</P>
</description>
<pubDate>Wed, 29 Jan 2020 04:39:35 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1035069#M376047
</guid>
<dc:creator>planedriver1</dc:creator>
<dc:date>2020-01-29T04:39:35Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1037205#M377005
</link>
<description>
<P>I agree with cliffmason and others and want a return to the traditional update info when you load TurboTax!&nbsp; It matters to me because: (1) I don't get e-mail updates from TurboTax; (2) most years I begin the process early to get a feel for what family members might owe, or receive as refunds, before the IRS and states have fully updated their forms; and (3) when you load TurboTax, you want to know what is new, and the program still tells you that something is new--it just won't tell you what.</P><P>This is ridiculous!.&nbsp;</P>
</description>
<pubDate>Wed, 29 Jan 2020 15:08:47 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1037205#M377005
</guid>
<dc:creator>ForeignCorrespondent</dc:creator>
<dc:date>2020-01-29T15:08:47Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038311#M377441
</link>
<description>
<P>I will reserve judgment for now. However, I hope Intuit sends the emails from a DIFFERENT email&nbsp; than the sales pitches, because I shuttle those off to a seldom used email account that I periodically check.. I of course <STRONG>want</STRONG> to read the proposed emails.&nbsp; Can Intuit at least tell us what the email address or name or subject will include so I can find these?&nbsp; More general comment:&nbsp; Having used both TurboTax and Quicken for many years, the various corporate mergers and splits have not been very customer-friendly. The products are generally very good, and I am well-versed by now in how to use them;&nbsp; but major changes seem to be made with no customer input. How do they alpha and beta test? Do they do get user input before they start, to guide the process? Do marketing and engineering talk to each other?&nbsp; This is <STRONG>not</STRONG> a product complaint, I will continue to use the product, but I am unlikely to buy Intuit stock on some consumer doubt.&nbsp; (Quicken going subscription is off-topic here, but I do complain about that. It was better under Intuit.)&nbsp;</P><P>&nbsp;</P>
</description>
<pubDate>Wed, 29 Jan 2020 17:56:14 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038311#M377441
</guid>
<dc:creator>DennyT39</dc:creator>
<dc:date>2020-01-29T17:56:14Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038373#M377466
</link>
<description>
<P>Good point about quality assurance fail. As I previously commented, this also is a customer relations fail. I had to 1) sign up for community and 2) hunt for this thread in order to ascertain what the dead link would tell me about the change. And I'd like to hear about the ISO 9000 requirement, it would be a shame if that recognition were not behind the product.&nbsp;</P>
</description>
<pubDate>Wed, 29 Jan 2020 18:04:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1038373#M377466
</guid>
<dc:creator>DennyT39</dc:creator>
<dc:date>2020-01-29T18:04:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039158#M377789
</link>
<description>
<P>I have been using TurboTax since the beginning. I have never had difficulty understanding the update details and have relied on them to help follow what is changing. It is not acceptable to delete this feature. If this is not corrected, I will be finding another software vendor!</P>
</description>
<pubDate>Wed, 29 Jan 2020 19:35:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039158#M377789
</guid>
<dc:creator>jazzman</dc:creator>
<dc:date>2020-01-29T19:35:04Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039525#M377910
</link>
<description>
<P>Please restore the feature that documents the documentation for program and form updates.</P><P>As your customer for many years this is an important feature for me.</P>
</description>
<pubDate>Wed, 29 Jan 2020 20:27:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1039525#M377910
</guid>
<dc:creator>golieb</dc:creator>
<dc:date>2020-01-29T20:27:43Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1045238#M380160
</link>
<description>
<P>NOT INFORMING CUSTOMERS OF THE SOFTWARE CHANGES INCLUDED IN UPDATES after the reviews are published! Appears to be part of a BAIT and SWITCH philosophy at INTUIT.</P><P>&nbsp;</P><P>Every year, I read the reviews of tax software to determine which one is the best. This year TurboTax was reported to have "Comprehensive Support" so I bought the Premier DVD (I want control of my data). The software has the link to display the details of the updates but the web page that should contain the details does not exist. No Apology. No Explanation.&nbsp;</P><P>&nbsp;</P><P>I WONDER WHAT ELSE INTUIT IS SECRETLY ELIMINATING?&nbsp;</P>
</description>
<pubDate>Thu, 30 Jan 2020 17:39:05 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1045238#M380160
</guid>
<dc:creator>GobSmacked</dc:creator>
<dc:date>2020-01-30T17:39:05Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046098#M380537
</link>
<description><P>Ridiculous!</P><P>&nbsp;</P></description>
<pubDate>Thu, 30 Jan 2020 19:37:21 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046098#M380537
</guid>
<dc:creator>bwsantana</dc:creator>
<dc:date>2020-01-30T19:37:21Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046623#M380747
</link>
<description>
<P>Please reconsider.&nbsp; This is valuable information that I use and check my return to see how any changes affected it.&nbsp; I have used TTax since it was a DOS program and have always used these update explanations.</P>
</description>
<pubDate>Thu, 30 Jan 2020 20:41:10 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1046623#M380747
</guid>
<dc:creator>RHugg</dc:creator>
<dc:date>2020-01-30T20:41:10Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047809#M381254
</link>
<description>
<P>I agree.&nbsp; I am waiting for depreciation to be fixed (waiting 2 years).&nbsp; Much simpler to just read the notes they would have when they did updates then to be in the dark and have to "REVIEW" your return to see if needed forms are there now or if the program has been fixed.&nbsp; I have been using Turbo since 2008 and the last 2 years have been the worst so far; taking until almost the end of January to have "forms ready" or added or program&nbsp;be fixed.&nbsp; BTW, Depreciation still isn't fixed.&nbsp; On Jan 1st each year I am ready to enter my information so that I can know whether I need to increase my 1/15 Estimated Tax payment or not.&nbsp; Last year and this year, Turbo missed that mark by a mile.&nbsp; Really??? Nothing changed on Form 4562 or Sch A but the date at the top of the form.&nbsp; How long does it take to change a date?&nbsp; In the meantime, because they don't have the "form" ready it won't even compute the amounts.&nbsp; Also, last year, because Turbo won't/didn't correct the depreciation calculation (s), I was forced to file with H &amp; R Block.&nbsp; I am hoping they get it fixed this year, so that I can stay with Turbo Tax.</P>
</description>
<pubDate>Thu, 30 Jan 2020 22:55:21 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047809#M381254
</guid>
<dc:creator>acctinggirl</dc:creator>
<dc:date>2020-01-30T22:55:21Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047965#M381310
</link>
<description>
<P><LI-USER uid="937143"></LI-USER>&nbsp;</P> <P>Have no idea where you got your software but the current 2019 Form 4562 is available.&nbsp;&nbsp;</P> <P>I have been depreciating a rental property and rental assets since 2004 and using TurboTax software the entire time.&nbsp; The depreciation is exactly as required by the IRS using MACRS under GDS.</P>
</description>
<pubDate>Thu, 30 Jan 2020 23:11:43 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047965#M381310
</guid>
<dc:creator>DoninGA</dc:creator>
<dc:date>2020-01-30T23:11:43Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047991#M381318
</link>
<description>
<P>It is 3 weeks later. TurboTax is still updating and&nbsp; the more details link is still showing up on the Updater screen. Don't the programmers know how to remove the details link?? The nonemployees of TurboTax have been stating that the link will be removed for months. (Actually, depending on what program one is using, it has been years in some cases)</P>
</description>
<pubDate>Thu, 30 Jan 2020 23:14:51 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1047991#M381318
</guid>
<dc:creator>4104fmc</dc:creator>
<dc:date>2020-01-30T23:14:51Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1050456#M382377
</link>
<description>
<P>Release Notes should always be included.&nbsp; TurboTax's lack of support for past systems and now almost zero support makes me seriously consider an new tax program (H&amp;R Block, ...).&nbsp; Why can't Intuit do the bare minimum to properly support their products?</P>
</description>
<pubDate>Fri, 31 Jan 2020 04:41:02 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1050456#M382377
</guid>
<dc:creator>LDBeshear</dc:creator>
<dc:date>2020-01-31T04:41:02Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1052792#M383393
</link>
<description>
<P>Patch (update) to correct a problem with importing financial institution data does not work.&nbsp; Any suggestions to make this function correctly?&nbsp;&nbsp;</P>
</description>
<pubDate>Fri, 31 Jan 2020 17:41:53 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1052792#M383393
</guid>
<dc:creator>jobe</dc:creator>
<dc:date>2020-01-31T17:41:53Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1054580#M384153
</link>
<description>
<P>This elimination is very non-customer focused.&nbsp; And it's half baked since there is still a link in the update that navigates to never-never land.</P>
</description>
<pubDate>Fri, 31 Jan 2020 21:15:42 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1054580#M384153
</guid>
<dc:creator>bill_s2</dc:creator>
<dc:date>2020-01-31T21:15:42Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055169#M384395
</link>
<description>
<P>Crappy Customer Service is the reason behind Offshoring our programmers.&nbsp; When your programmers are in Bangladesh, Mauritania or China, you can't expect them to program your Tax application and document the software changes.... and least not in English.&nbsp; Don't forget that we pay for what we get... cheap software prices beget cheap software (executed by cheap foreign labor).&nbsp; You want readable update documentation?&nbsp; Be prepared to pay more for your software.</P>
</description>
<pubDate>Fri, 31 Jan 2020 22:12:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055169#M384395
</guid>
<dc:creator>jmf2020sr</dc:creator>
<dc:date>2020-01-31T22:12:45Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055784#M384629
</link>
<description>
<P>It is vehicle depreciation that is wrong if a Turbo Customer doesn't know what the figure should be each year, then they are filing a incorrect tax return.&nbsp; ie:&nbsp; Last year 2nd year deprec. on a my work van should have been $5,700.&nbsp; Turbo Tax gave me $4,719??&nbsp; So, I thought I would check my figure on H &amp; R Block and Tax Act software, I was correct $5,700.&nbsp; Turbo wouldn't fix their program by 4/15 so I had to go ahead and file with H &amp; R.&nbsp; Again, this year is 3rd year deprec. and should be $3,444 and Turbo is giving me $2,832??&nbsp; and both years the Part V of the Form 4562 is incorrectly stated as well as the wrong amount.&nbsp; Last year, 24 "Tax Advisors" with remote sessions, all agreeing the amount and form is wrong and "put in" a ticket with the CSI Team (coding/IT department), still no fix.</P>
</description>
<pubDate>Fri, 31 Jan 2020 23:15:04 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1055784#M384629
</guid>
<dc:creator>acctinggirl</dc:creator>
<dc:date>2020-01-31T23:15:04Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1059924#M386411
</link>
<description>
<P>At least you get to the Updater!!&nbsp; I can only do it manually and am still unable to download my state tax.&nbsp; Keeps saying I can't access the address!!</P>
</description>
<pubDate>Sat, 01 Feb 2020 15:23:00 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1059924#M386411
</guid>
<dc:creator>ZR1</dc:creator>
<dc:date>2020-02-01T15:23:00Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060219#M386530
</link>
<description>
<P>I don't know if this will work for you, but it works for me (gets updates)...</P><P>&nbsp;</P><P>Try running TurboTax "as administrator".&nbsp; Hold down the shift key, right mouse click the TT icon, select "run as administrator".&nbsp; It gets the udpates, but does not start the program after that.&nbsp; Repeat the process and the program runs.</P><P>&nbsp;</P><P>Hope it works for you.</P>
</description>
<pubDate>Sat, 01 Feb 2020 16:16:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060219#M386530
</guid>
<dc:creator>bill_s2</dc:creator>
<dc:date>2020-02-01T16:16:39Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060226#M386533
</link>
<description>
<P>It sounds like you have a legitimate support issue.&nbsp; I'm just bitching at TT! <span class="lia-unicode-emoji" title=":beaming_face_with_smiling_eyes:">😁</span></P>
</description>
<pubDate>Sat, 01 Feb 2020 16:18:07 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060226#M386533
</guid>
<dc:creator>jmf2020sr</dc:creator>
<dc:date>2020-02-01T16:18:07Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060425#M386600
</link>
<description><P>This is STILL broken ..... as of 2/1/2020</P></description>
<pubDate>Sat, 01 Feb 2020 16:52:05 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060425#M386600
</guid>
<dc:creator>startrekan</dc:creator>
<dc:date>2020-02-01T16:52:05Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060479#M386616
</link>
<description>
<P>At the very least, the web links should point to a page (404 page) that describes the new policy.&nbsp; It is very disconcerting to use a product and have the very first interaction be what is clearly a bug (a help system that does not work).&nbsp; It makes me very nervous about the quality of the underlying product.</P>
</description>
<pubDate>Sat, 01 Feb 2020 17:00:22 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1060479#M386616
</guid>
<dc:creator>NotAmused</dc:creator>
<dc:date>2020-02-01T17:00:22Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061589#M387032
</link>
<description>
<P>Try TaxAct.com</P><P>it seems to be more user-friendly</P>
</description>
<pubDate>Sat, 01 Feb 2020 19:52:45 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061589#M387032
</guid>
<dc:creator>David H</dc:creator>
<dc:date>2020-02-01T19:52:45Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061866#M387149
</link>
<description>
<BLOCKQUOTE><HR /><LI-USER uid="976492"></LI-USER>&nbsp;wrote:<BR /> <P>Try TaxAct.com</P> <P>it seems to be more user-friendly</P> <HR /></BLOCKQUOTE> <P>Does that company have a support forum (like this one)? I cannot seem to locate one; just a knowledge base.</P> <P>&nbsp;</P> <P>Does that company issue release notes for each update? I cannot seem to locate any of those either.</P>
</description>
<pubDate>Sat, 01 Feb 2020 20:32:10 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061866#M387149
</guid>
<dc:creator>tagteam</dc:creator>
<dc:date>2020-02-01T20:32:10Z</dc:date>
</item>
<item>
<title>Re: Updates</title>
<link>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061869#M387151
</link>
<description>
<P>"I believe the individual emails serve the general user much better. "</P><P>&nbsp;</P><P>If only the system actually worked and did so.</P><P>&nbsp;</P><P>Last year CA state failed to take into account mortgage deduction. At the time I filed, it didn't include it from the federal data, because fed eliminated it. I only discovered this as I needed to open TT later in the season to do a relative's taxes, and the program had been updated to fix that.</P><P>&nbsp;</P><P>I never got an email from Turbotax/Intuit regarding this.</P>
</description>
<pubDate>Sat, 01 Feb 2020 20:32:39 GMT</pubDate>
<guid>
https://ttlc.intuit.com/community/taxes/discussion/re-updates/01/1061869#M387151
</guid>
<dc:creator>anastrophe</dc:creator>
<dc:date>2020-02-01T20:32:39Z</dc:date>
</item>
</channel>
</rss>