topic Why doesn’t the new app work for me ? in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-the-new-app-work-for-me/01/1079634#M394352 Tue, 04 Feb 2020 04:09:42 GMT v_hussle 2020-02-04T04:09:42Z Why doesn’t the new app work for me ? https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-the-new-app-work-for-me/01/1079634#M394352 Tue, 04 Feb 2020 04:09:42 GMT https://ttlc.intuit.com/community/taxes/discussion/why-doesn-t-the-new-app-work-for-me/01/1079634#M394352 v_hussle 2020-02-04T04:09:42Z Re: Why doesn’t the new app work for me ? https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1083390#M395923 <P>What type of trouble are you having with the TurboTax app?</P> Tue, 04 Feb 2020 18:53:28 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1083390#M395923 AshleyLO 2020-02-04T18:53:28Z Re: Why doesn’t the new app work for me ? https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1097873#M401385 <P>I've completed the process for both state and federal returns in the free application although it stalls and will go no further to file my return, nor can I print a paper copy or save the return to my computer. Just a dead end. I've even signed out and back in again with no change in the results.</P> Thu, 06 Feb 2020 15:28:07 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1097873#M401385 joemil47 2020-02-06T15:28:07Z Re: Why doesn’t the new app work for me ? https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1106263#M404578 <P>Please see the TurboTax help topics below for assistance with the app:</P><P>&nbsp;</P> <UL> <LI><A href="https://ttlc.intuit.com/community/bugs-and-error-messages/help/turbotax-mobile-app-update-error-on-android-devices/00/27526" target="_blank">TurboTax mobile app for Android update error</A></LI> <LI>&nbsp;</LI> <LI><A href="https://ttlc.intuit.com/community/bugs-and-error-messages/help/turbotax-mobile-app-blank-screen-or-unresponsive-after-update/00/27491" target="_blank">TurboTax mobile app has a blank screen or is unresponsive after update</A></LI> <LI>&nbsp;</LI> <LI><A href="https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-use-the-mobile-app/00/26828" target="_blank">How do I use the mobile app?</A></LI> </UL> Fri, 07 Feb 2020 17:27:06 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-doesn-t-the-new-app-work-for-me/01/1106263#M404578 CassLO 2020-02-07T17:27:06Z