topic How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have gotten one at all but can't figure out how to remove the option. Help!!! in Get your taxes done using TurboTax

How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have gotten one at all but can't figure out how to remove the option. Help!!!

Sean Gelish — Sun, 02 Feb 2020 18:07:59 GMT

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

AlanT222 — Sun, 02 Feb 2020 19:12:10 GMT

Please follow the directions below to remove the IP PIN option.

Open your return if you don't already have it open.
Inside TurboTax, search for IP PIN (don't forget the space) and then select the Jump to link in the search results.
On the Identity Protection PIN screen, answer Yes and enter your IP PIN in the space provided.
- If you need to remove the IP PIN, answer No instead.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

mishalin35 — Mon, 03 Feb 2020 02:02:45 GMT

I am having the same issue as the first poster.

I followed these very same directions to remove the IP PIN, everytime I e-refile I receive an email saying my return is rejected. Why? If I am answering no to the IP PIN question is my return still being rejected.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

AlanT222 — Mon, 03 Feb 2020 02:22:12 GMT

Unfortunately, if you requested an IP PIN from the IRS in the past, you cannot bypass entering the PIN by selecting no. You must enter your PIN or file your return by paper.

You can retrieve your PIN from the IRS by following these instructions.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

mishalin35 — Mon, 03 Feb 2020 04:14:04 GMT

I should not even be eligible for an IP PIN. I didn't file taxes last year or the previous year. On the tax return I am currently trying to file I marked that I did not file. According to the IRS in order to be eligible for an IP PIN you need to have filed taxes the year before. How can I fix something Im not suppose to be eligible for?

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

DonnaLO — Mon, 03 Feb 2020 16:49:20 GMT

Here is help for removing the IP PIN from your return:

https://ttlc.intuit.com/community/taxes/discussion/how-do-i-remove-the-ip-pin-option-entirely-from-my-tax-return-i-m-realizing-i-may-not-have-gotten/01/1067211#M389240

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

latrina74 — Sat, 11 Apr 2020 13:47:56 GMT

i don't know my pin number or how to remove it

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

latrina74 — Sat, 11 Apr 2020 13:56:19 GMT

i can't get in touch with the irs and yes i did file last year and will not stimulus pay

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

fanfare — Sat, 11 Apr 2020 14:16:37 GMT

Don't confuse the IP PIN (six digits) with the self-select PIN (five digits)

If you're on the IP PIN list, the PIN is mandatory for e-File.

The self-select PIN, chosen last year, is optional.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have gotten one at all but can't figure out how to remove the option. Help!!!

Shefalis — Tue, 15 Mar 2022 22:23:38 GMT

I am having a similar issue. I forgot my IPIN, (5digit pin). it doesn't give me an option to reset. Why has this become a mandatory step to e-File? I called IRS as well, they stated this 5 digit pin is something that's required for turbo tax, not an IRS requirement.

IF anyone knows how to reset please help. Unfortunately, I bought the disk, but I can't e-file, as I don't remember my pin.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

HeatherPLO — Wed, 16 Mar 2022 15:23:28 GMT

Do you mean your Self Select PIN? This PIN is 5 digits and is something you create each year that acts as a digital signature. For more details on the Self Select PIN vs the IP PIN, please see the Help Article here.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

BrittanyShim — Thu, 24 Mar 2022 18:12:34 GMT

Tried to click No I don’t have a pin and nothing happens. It keeps telling me to fill out my pin and my e-file keeps getting rejected. How can I take the pin out completely??? Why can’t the system take out the pin if there is no pin

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

TiffanyL — Thu, 24 Mar 2022 18:30:27 GMT

If your return keeps getting rejected, you can try using the help article posted below to remove the 6-digit IP Pin:

How do I add or remove my 6-digit IP PIN?

@BrittanyShim

Please let us know if this works.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

BrittanyShim — Thu, 24 Mar 2022 18:33:27 GMT

This did not work. There is no trash icon to get rid of the pin. @TiffanyL

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

MichelleLO — Thu, 24 Mar 2022 19:10:53 GMT

Please reach out to TurboTax Customer Support for further assistance with this issue.

What is the TurboTax phone number?

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

Shefalis — Thu, 24 Mar 2022 21:14:35 GMT

Hi Brittany,

I was able to create a federal pin and file the taxes. An IP PIN can be created using https://www.irs.gov/iden[product key removed]-scams/get-an-identity-protection-pin

Once you have the IP PIN (6digits) created., go to the 'Federal tax' tab then "other tax situations' then select 'IP PIN' section, Enter the correct IP PIN information and resubmit the return.

I hope this helps! Good luck

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

ErnieS0 — Thu, 24 Mar 2022 21:30:44 GMT

Is your return getting rejected because of an identity protect PIN as most excellent Community member @Shefalis said @BrittanyShim.

If your issue is with an e-file PIN see How do I fix e-file reject IND-031-04 or IND-032-04?

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

BrittanyShim — Thu, 24 Mar 2022 21:34:34 GMT

@ErnieS0 Hi, I do not have a pin. And sure I could go create one but that seems counterproductive when I didn’t need a pin in the first place. I think there should be a option for TurboTax to let you un-add the pin option. I hope that gets fixed by next tax season.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

MarilynG1 — Fri, 25 Mar 2022 02:51:58 GMT

Follow these instructions to enter your IP PIN or to remove one that you accidentally entered.

Sign into your TurboTax account.
Open or continue to your return if you don't already have it open.
In the Search bar type "IP PIN" (don't forget the space) and then select the Jump to link in the search results.
On the Identity Protection PIN screen, answer Yes. Select Add and enter your IP PIN in the space provided.
- If you need to remove the IP PIN, select the trash icon.
Select Continue, then select Done.

Re: How do I remove the IP PIN option entirely from my tax return? I'm realizing I may not have g...

Shefalis — Fri, 25 Mar 2022 15:08:47 GMT

My issue was that I missed inputting the IP Pin in the Federal tax tab, under others. Once I inputted that, my file went thru.

This wasn't mandatory last year, these things have changed from this year onwards. I hope your filing goes thru as well!