topic Still need my code.................................. in Get your taxes done using TurboTax

I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

cmkfrantz — Thu, 30 Jan 2020 15:13:37 GMT

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code....

TerukoL — Thu, 30 Jan 2020 21:46:37 GMT

Two-step verification (a.k.a. two-factor authentication, multi-factor authentication, or MFA) is a financial industry standard in which a user is required to provide additional verification after signing in. Often a verification code is provided to the user via text message or automated phone call.

Please click the TurboTax Help link, listed below to learn more.

https://ttlc.intuit.com/community/security/help/what-is-two-step-verification/01/26649#M28

To receive your codes through text please complete the following: Sign in to your account Select My Account Select Account Settings Select the blue Security tab on the left Select Two-Step Verification Select Turn On Enter your Phone Number and Password Sign out of TurboTax, close your browser and sign back in. You should receive a verification code shortly after signing back into your account. If you are still unable to get the code to work through text, choose I forgot my user ID or password and then choose I don't know my email address or user ID. You’ll be asked to provide some information about yourself, and then you’ll be asked a few questions to verify your identity. If that method fails, you’ll get a phone number to contact customer support.

When requesting the code via email, make sure to leave the window open that asks you for the code. If you close this window and go back after you receive the code, the code will no longer be valid. If you need your browser to get your e-mail, open a new separate window, don't close. Also, make sure you are using the most recent code and not using a prior one. Every time that you ask for a code it cancels out all the previous ones that were sent and only takes the most recent. Please wait a few minutes after each code request to receive your email. It is not generated instantly.

Still need my code..................................

rta545 — Fri, 31 Jan 2020 17:34:45 GMT

Trying for two days to get my code to finish my taxes, turbo tax not helping anyone know how to delete my tax information from turbo tax?

Re: Still need my code..................................

JakailaLO — Sat, 01 Feb 2020 00:49:53 GMT

To get your verification code sent as a text, you have to select that option in your account settings. You will need to sign in to your account and then:

Select Intuit Account on the bottom left
On the Account Settings, page select the Security tab
Select Two-Step Verification and turn it on, if it is turned off
Enter your mobile number or select the pencil to edit your mobile number and choose Text Message under
How should we contact you?
Continue to consent to changes

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

Scottrhonda66 — Sun, 09 Feb 2020 22:31:54 GMT

can I get the verification code sent to my phone

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

Scottrhonda66 — Sun, 09 Feb 2020 22:33:45 GMT

can I get a verification code sent to my phone

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code....

BrandiLO — Mon, 10 Feb 2020 03:33:33 GMT

We're required by the IRS to verify your email before you e-file. Please click here for more information for troubleshooting issues with receiving the verification code.

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

lthurman55 — Thu, 09 Apr 2020 13:32:27 GMT

Every time I get a code and enter it in it tells me that it not the right code or expired.

You sent me an email with a verification code

mapconwolf — Sat, 31 Oct 2020 17:08:50 GMT

You sent me an email with a verification code, that bYou say I had asked for.

But I have not asked for a verification code or anything else.

What does this mean?

Thank you

Wolf Schonborn

Re: You sent me an email with a verification code

Critter-3 — Sat, 31 Oct 2020 17:12:04 GMT

It means someone entered your email address by mistake and is frustrated that it is not coming thru ... they will probably figure this out eventually ... you can ignore it.

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code....

Donbisss2000 — Sat, 09 Jan 2021 17:17:01 GMT

I need my code so I can finish my taxes send by phone like the other was sent [phone number removed]

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

bigbootyjudy52 — Fri, 07 May 2021 16:44:57 GMT

Ok need to put code to verfication

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

bigbootyjudy52 — Fri, 07 May 2021 16:47:45 GMT

Need to put code in box when it's texted to me on my phone

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

KidLead — Wed, 12 May 2021 22:15:18 GMT

I have a disc and then downloaded it to my laptop, entered the code and then threw it away. I started doing my taxes but when I came back to it, it required the product code again which I don't have.

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code....

JotikaT2 — Wed, 12 May 2021 22:21:52 GMT

Please see the following link if you are trying to get the licensing code. The link provides additional information and a link to contact us for assistance.

Licensing code for software

@KidLead

Re: Still need my code..................................

anna941 — Thu, 13 May 2021 23:27:17 GMT

To dump your turbo tax info, just don't send it in. Since they don't charge until you do, just give up on TurboTax. Even the chat thing doesn't work - they need a webmaster to help people like us who get into jams. There are several other programs out there - like H&R Block. That's where I'm headed.

Re: Still need my code..................................

KathrynG3 — Sun, 16 May 2021 13:46:25 GMT

TurboTax can be reached by calling: (800) 446 - 8848. For more information about ways to contact TurboTax, see: What is the TurboTax phone number? Otherwise, see: How do I connect with a tax expert in TurboTax Live?

For more help, see: What if I'm having trouble with my filing verification code?

I can’t find my license code

My code doesn't work

What is a service code? related to getting a discount for TurboTax Online fees.

@ann941

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

rymjohnsen1 — Fri, 19 Nov 2021 04:21:52 GMT

I need to give you a new telephone number

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

xmasbaby0 — Fri, 19 Nov 2021 04:24:49 GMT

@rymjohnsen1

https://ttlc.intuit.com/community/account-updates/help/how-do-i-update-my-turbotax-account-information/00/25927

Re: I’m being asked for a verification code. But it’s not giving me an option to locate the code. What do I do?

Larry1868 — Mon, 14 Feb 2022 19:47:56 GMT

I'm being asked for a character ID # to start using my software, but I cannot find one to use. My software was downloaded by somebody else. I'm lost and need help as soon as possible. Please