topic When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username" in Get your taxes done using TurboTax

When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username"

zach83 — Fri, 31 Jan 2020 05:09:49 GMT

Re: When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username"

mesquitebean — Fri, 31 Jan 2020 06:57:33 GMT

Several users are reporting this issue. I've asked a Moderator to look at it later this morning.

Re: When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username"

nimesh76 — Fri, 31 Jan 2020 12:34:42 GMT

has anyone received a solution to this?

Re: When I enter a username that is less than 9 characters to import my forms from fidelity turbotax gives me "Please enter a valid Fidelity.com username"

GabiU — Fri, 31 Jan 2020 17:52:46 GMT

It was reported on another thread that your social security number may be the correct "log in".
Before you try it, do you mind posting a screenshot here so I can submit it as a possible typo?
Thank you! Please let us know.