topic I filed now they say its rejected i need help in Get your taxes done using TurboTax

I filed now they say its rejected i need help

Sherri Snyder — Thu, 30 Jan 2020 21:25:42 GMT

I filed my taxes now they rejected them how do i fix it

Re: I filed now they say its rejected i need help

ReginaM — Thu, 30 Jan 2020 21:41:19 GMT

Being rejected means that some things on your return don't match what the IRS has in their database. Here's how you can fix it.

Step 1: Check your email

Look for an ACTION NEEDED! email from turbotax@intuit.com. It will give you a brief explanation of your reject and how to update it. If you didn't get an email, open your return to get the rejection reason and proceed to step 2.

Step 2: Search for a solution

Here are links to solutions for the 10 most "popular" IRS rejections:

IND-031-04: The AGI or Self-select PIN from last year for the first taxpayer doesn't match IRS records
FW2-502: The name or EIN for an employer on your W-2 doesn't match IRS records
IND-52: The date of birth does not match IRS records
R0000-507-01: A dependent on your return has already been claimed on another return
R0000-504-02: The name or Social Security number for a dependent on your return doesn't match IRS records
IND-032-04: The spouse's AGI or Self-select PIN from last year doesn't match IRS records
R0000-500-01: The name or Social Security number for the first taxpayer doesn't match IRS records
IND-181-01: The Identity Protection PIN (IP PIN) for the first taxpayer on your return is missing
IND-516-01: If the Primary Taxpayer is claimed as an exemption in the return, then the Primary SSN must not be the same as a Dependent SSN on another return
IND-046-01: Form 8862 is missing from the tax return and it is required to be able to claim the earned income credit (EIC)

Step 3: Open and fix your return

Sign in to your account and select the Fix my return button. Follow any “fix it” instructions to update the information causing the rejection.

Not all rejections will have explicit guides to fix the information. You’ll need to navigate to the program area to address the cause of the rejection, then proceed to the final step.

If what you originally entered is correct, you won't be able to e-file. There's probably a data mismatch at the government, a dependent that's already been claimed, or some other situation beyond your control that prevents your return from being e-filed. In these cases, go ahead and file a paper return, rather than wasting your time trying to "fix" something you can't fix.

Step 4: Re-file your return

If you were guided through fixing your reject, select the option to refile when you’ve finished.

If you had to navigate to the area in the program yourself, when you’ve finished, select File in the left-hand menu (mobile devices: go to the upper-left corner to open the side menu, then select File). Follow the onscreen instructions to either e-file your return or file by mail.

If you get the same rejection a second time (or third, or fourth, or fifth...) and you see no mistakes on your return, select the File by mail option to paper-file your return. Sometimes, returns keep getting rejected even though there's nothing wrong with them (data mismatches, dependents already claimed, and so forth). In these cases, we recommend paper-filing by mail rather than wasting additional time trying to "fix" something that is beyond your control.

Re: I filed now they say its rejected i need help

EstllaGona1974 — Tue, 21 Apr 2020 18:12:12 GMT

Thank you how can I get my IRS pin# asking for a pin from irs please help me

Re: I filed now they say its rejected i need help

VictoriaD75 — Fri, 24 Apr 2020 17:46:15 GMT

Only the IRS can issue an IP PIN. You can use the website found in the link below:

IP PIN

Re: I filed now they say its rejected i need help

132bedford — Sat, 25 Apr 2020 21:16:26 GMT

I filed with turbo tax then got rejected so when i spoke with a live agent she had read something to me from the irs but i never recieved the letter

Re: I filed now they say its rejected i need help

Sherri Snyder — Tue, 28 Apr 2020 03:48:54 GMT

I filed my taxes through turbo tax it was rejected but i.had to.get it amended i paid for it and i sent it out like i was supossed to i cant talk to me about this please help me!

Re: I filed now they say its rejected i need help

Audeo — Wed, 10 Jun 2020 00:25:38 GMT

The IRS kicked out my taxes and they said I need to fill out a form 8962. I have never received a message or email from TurboTax regarding this. My taxes have been “processing” since March 24. Can I get help, please?

Re: I filed now they say its rejected i need help

CatinaT1 — Wed, 10 Jun 2020 13:49:49 GMT

Here is how to get the form 8962 filled out. Please note: You are NOT going to amend your return and you are NOT going to add a state return. These directions are quirky but will get the job done.

Log into your return
Select that you want to add a state - this lets you into the program without the amend process starting.
In the top right corner, locate the Magnifying glass/search
enter the exact words 1095a
Select the first entry Jump to 1095a
Fill in the 1095a information
Print and mail the 8962

The IRS may adjust your refund once they receive your form 8962.