topic I got an error message when I was paying to file. My card was charged multiple times but the app kept telling me I had a connection error. in Get your taxes done using TurboTax

I got an error message when I was paying to file. My card was charged multiple times but the app kept telling me I had a connection error.

hcoffman — Wed, 29 Jan 2020 23:52:22 GMT

Re: I got an error message when I was paying to file. My card was charged multiple times but the ...

AkinaLO — Thu, 30 Jan 2020 02:58:44 GMT

Please contact customer support by following the instructions below for help with any charges.

https://ttlc.intuit.com/replies/3300041

But if you still feel you require additional assistance, you can contact us at

(800) 446-8848.

Re: I got an error message when I was paying to file. My card was charged multiple times but the app kept telling me I had a connection error.

Bill C5 — Thu, 17 Mar 2022 22:46:32 GMT

TurboTax Premier Got error code 70001 when filing the Georgia State tax. Entered all info and took Visa card. Help line call found charge to card was made. But tax review recycled to check return over in a loop. Sate returned didn't submit. Help line said to go to refund web page. No help.

. This is in reference to case number: [phone number removed]

Re: I got an error message when I was paying to file. My card was charged multiple times but the app kept telling me I had a connection error.

Bill C5 — Fri, 18 Mar 2022 19:36:14 GMT

Error70001 - Customer Care recommended deleting all previously installed CD versions of TurboTax from prior years. I did the uninstall for 5 previous years. Then I restarted the computer and the error was gone! Thank you Customer Care for taking the time to solve this issue and allowing the returns to process normally.