topic Why am I having to pay to file my taxes when I have a simple tax return in Get your taxes done using TurboTax

Why am I having to pay to file my taxes when I have a simple tax return

lorraineroman — Wed, 29 Jan 2020 22:56:20 GMT

Re: Why am I having to pay to file my taxes when I have a simple tax return

DoninGA — Wed, 29 Jan 2020 22:56:52 GMT

If you have not paid for the online edition you are using, have not filed your tax return or registered the Free edition, then you can clear your return and start over with a lower priced edition. Click on Tax Tools on the left side of the program screen while working on the 2019 online tax return. Click on Clear & Start Over.

OR -

IRS Free File Program - https://apps.irs.gov/app/freeFile/
If you are eligible you can use the TurboTax Free File Program which is free to file both a federal and state tax return. The Free File Program edition is a full featured personal tax program and on a separate website from the TurboTax online editions.

To qualify for free 2019 federal and state tax returns with the Free File Program, you'll need to meet at least one of these requirements:

A maximum 2019 adjusted gross income (AGI) of $36,000; or
You qualify for the Earned Income Tax Credit (EITC); or
You served as active duty military (including Reservists and National Guard) with a maximum 2019 AGI of $69,000 (you'll also need a military-issued W-2).

See this TurboTax support FAQ on the Free File Program - https://ttlc.intuit.com/questions/1900583-what-is-the-turbotax-free-file-program

See this TurboTax support FAQ for the difference between the Free File Progam and the Free edition - https://ttlc.intuit.com/questions/2572617-what-s-the-difference-between-free-file-program-and-free-e...

And see this TurboTax support FAQ on how to switch to the TurboTax Free File Program - https://ttlc.intuit.com/questions/2026912-how-do-i-switch-to-turbotax-free-file-program

Re: Why am I having to pay to file my taxes when I have a simple tax return

VolvoGirl — Wed, 29 Jan 2020 22:57:49 GMT

It shows you are in the Free Edition so there should not be any fees.

How to see your fees

https://ttlc.intuit.com/community/charges-and-fees/help/how-do-i-review-my-fees-in-turbotax-online/00/26353

For help with fees

https://ttlc.intuit.com/community/charges-and-fees/help/what-can-i-do-to-reduce-my-fees/00/26051

Re: Why am I having to pay to file my taxes when I have a simple tax return

meghan20_09 — Thu, 30 Jan 2020 00:03:33 GMT

What the heck. I didn’t know about the requirements to file for free. I meet 2 of those requirements which I did not know initially until I already selected to pay for it. I’m the same one u commented on earlier. I changed the costs and deleted extras after I realized I had to file thru the mail. And when finalized it charged me $140 or whatever. They didn’t even tell me I qualified.

Re: Why am I having to pay to file my taxes when I have a simple tax return

Critter — Thu, 30 Jan 2020 00:07:01 GMT

The IRS FREE FILE option has partners with all the major tax programs and has been around for years ... it would be nice if the IRS advertised it more ... https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free

Re: Why am I having to pay to file my taxes when I have a simple tax return

meghan20_09 — Thu, 30 Jan 2020 00:14:55 GMT

I had no idea the irs offered that and had no idea how to get the free version of turbo tax. and now my bank account is negative on top of it. If they woulda at least just charged me the 40 I changed it to then I’d be ok. I’m so upset rn

Re: Why am I having to pay to file my taxes when I have a simple tax return

meghan20_09 — Thu, 30 Jan 2020 00:18:26 GMT

there’s a $130 charge in my bank pending and my order details show the same.

Re: Why am I having to pay to file my taxes when I have a simple tax return

meghan20_09 — Thu, 30 Jan 2020 00:20:35 GMT

Just looked at ur link. I did remove everything after my efile was denied. That exact way. But I didn’t clear all. Just hit remove. Then when I finalized it and “printed” I got a notification from my bank about a charge and I look and it changed nothing