topic Re: Customer service representative in Get your taxes done using TurboTax

Customer service representative

joshua1993bear — Sun, 26 Jan 2020 17:04:43 GMT

Re: Customer service representative

macuser_22 — Sun, 26 Jan 2020 17:15:29 GMT

There is no phone support for free unless you upgrade to PLUS.
You can ask your question here, but do not post any personal information to this public forum.

Re: Customer service representative

stsetse1 — Wed, 29 Jan 2020 16:39:18 GMT

I don't remember getting a prompt to input my affordable health care act information while inputting my return. I believe that means i have to amend this return which i can't do until the end of February. I think i will get my refund and then hang on to it until my next attempt is corrected. I don't remember this ever happening before and i am wondering where in the sequence it would have been or how i could have missed it. I basically spent 80 dollars to screw up a return i could have screwed up on my own for free. There is no phone number to call and i would have had to pay extra to ask someone directly for help.

Re: Customer service representative

DoninGA — Wed, 29 Jan 2020 16:41:00 GMT

@stsetse1 wrote:

I don't remember getting a prompt to input my affordable health care act information while inputting my return. I believe that means i have to amend this return which i can't do until the end of February. I think i will get my refund and then hang on to it until my next attempt is corrected. I don't remember this ever happening before and i am wondering where in the sequence it would have been or how i could have missed it. I basically spent 80 dollars to screw up a return i could have screwed up on my own for free. There is no phone number to call and i would have had to pay extra to ask someone directly for help.

To enter your Form 1095-A -

Click on Federal Taxes (Personal using Home and Business)
Click on Deductions and Credits
Click on I'll choose what I work on (if shown)
Scroll down to Medical
On Affordable Care Act (Form 1095-A), click the start or update button

Or enter 1095-a in the Search box located in the upper right of the program screen. Click on Jump to 1095-a