topic State and federal taxes in Get your taxes done using TurboTax

State and federal taxes

JT19 — Wed, 29 Jan 2020 08:08:04 GMT

So Turbotax is telling me that there was a problem filing my taxes and that they cancelled my efile. Ok problems happen and then send me an email telling me how i can fix it but the problem is i can't do anything the steps say because ir seems like my federal refund was accepted just fine and it says my state taxes are still pending. Has anyone else had a problem like this?

Re: State and federal taxes

Kat — Wed, 29 Jan 2020 08:10:57 GMT

I've seen several posts to this effect. All reports are the same: Checking federal e-file status indicates that the federal return has been accepted.

This has been reported to TurboTax Moderators for investigation. Hopefully we'll learn later today if this is a scam email or a message sent by TurboTax. I'll add your post to others that are reporting the same issue. I'll let you know as soon as I learn anything later today.

Re: State and federal taxes

Kat — Wed, 29 Jan 2020 20:29:46 GMT

UPDATE: There has been an issue with some users' importing of their W-2s. If you've received an email from TurboTax notifying you of an internal reject and need to re-file, please see the info below.

How can I fix my W-2 import issue?

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