topic Wont let me login for taxes in Get your taxes done using TurboTax

Wont let me login for taxes

boohusky — Wed, 29 Jan 2020 02:32:48 GMT

What to do if my system isn't up to date for the turbo 2019

Re: Wont let me login for taxes

EbonyA — Wed, 29 Jan 2020 18:12:45 GMT

You will need to update your system to meet Turbo Tax's minimum requirements; I have provided FAQ's below to advise on what those are:

https://turbotax.intuit.com/personal-taxes/online/system-requirements

https://ttlc.intuit.com/community/system-requirements/help/turbotax-online-system-requirements/00/25787

Re: Wont let me login for taxes

boopin728 — Sun, 09 Feb 2020 00:09:19 GMT

I've updated my browser but still won't let me log in. Keeps taking me right back to the "need to update page". Please advise. I've actually updated it twice now.

Re: Wont let me login for taxes

KatrinaLO — Sun, 09 Feb 2020 01:35:52 GMT

This issue may be resolved by clearing your cache and cookies on your browser. Please see the following instructions on how to clear your cache.

https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

See here for instructions on clearing your cookies.

https://ttlc.intuit.com/community/troubleshooting/help/how-do-i-delete-cookies/00/25978