topic Re: Filing is getting rejected in Get your taxes done using TurboTax

Filing is getting rejected

Junuen_ — Wed, 29 Jan 2020 00:41:31 GMT

I’ve been trying to file my taxes all afternoon & it keeps getting rejected, I’ve gone over everything & everything is correct & it’s not letting me file my son as a dependent

Re: Filing is getting rejected

DoninGA — Wed, 29 Jan 2020 00:44:44 GMT

What is the rejection code?

Re: Filing is getting rejected

Junuen_ — Wed, 29 Jan 2020 01:16:53 GMT

R0000-500-01

Re: Filing is getting rejected

DoninGA — Wed, 29 Jan 2020 02:11:06 GMT

@Junuen_ wrote:

R0000-500-01

See this TurboTax support FAQ for this error and possible solutions - https://ttlc.intuit.com/community/rejections/help/e-file-reject-r0000-500-01-the-name-or-social-security-number-for-the-first-taxpayer-doesn-t-match/00/27115

To prevent this rejection next year, call the Social Security Administration (SSA) at 1-800-772-1213 to verify their records (this is where the IRS database pulls from). If the info is wrong, please allow 4–6 weeks for correction.

If you are unable to correct and e-file your return without getting an error you will need to print and mail the tax return -https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online/00/26258

Re: Filing is getting rejected

Anonymous — Wed, 29 Jan 2020 12:41:26 GMT

My husband has a itin number and i put it where the ss number goes and it keeps rejecting our refund is there other questions or something i need to do because thats why it says its rejecting it