topic Being charged before filing in Get your taxes done using TurboTax

Being charged before filing

jweir0410 — Tue, 28 Jan 2020 21:17:40 GMT

I tried to e-file my taxes today and sadly wasn’t accepted due to an error with importing my w2, however I was already charged the $80 to file. I received an email with the $80 payment confirmation. Why did the charge to my credit card go through if my taxes weren’t even accepted and weren’t even technically filed today?

Re: Being charged before filing

CarissaM — Wed, 29 Jan 2020 17:13:57 GMT

The charge is to prepare your return using the Turbo Tax software. Turbo Tax does not charge to e-file.

If you need any additional assistance, please contact customer service by following this FAQ.

Re: Being charged before filing

jrobert1996 — Fri, 14 Feb 2020 15:07:39 GMT

That is ridiculous. Just another way of company's screwing over their customers because it says on the deluxe version that it doesn't charge until you file. Well that is a complete and utter lie. I never filed my taxes because the charge to file was crazy high compared to other online sites. I want my money back. I will NEVER use turbotax again and will not recommend it to anyone because of how customers are treated.

Re: Being charged before filing

Spartan3 — Tue, 01 Apr 2025 03:19:56 GMT

THEY ARE STILL DOING THIS ILLEGAL **bleep**. SCAMMED ME OUT OF 263 DOLLARS

Re: Being charged before filing

user17761119509 — Mon, 13 Apr 2026 20:27:49 GMT

Scammed me out of 152. for trying to file just the federal. I canceled the state and they charged me anyways. Going to the bank to dispute this. Website lied about the fee as well. It told me $40 and i got whacked for 152.00 for a 35.00 refund. Reporting this to a couple of places, you should to