topic Speak to representative in Get your taxes done using TurboTax

Speak to representative

98cameelah — Tue, 28 Jan 2020 16:29:02 GMT

Re: Speak to representative

DoninGA — Tue, 28 Jan 2020 16:29:30 GMT

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Re: Speak to representative

Xiaoshanj — Tue, 28 Jan 2020 23:23:52 GMT

I found someone was using another email to sign my account and I received many message from you with codes to my phone , which indicated someone attempted to log in my account, and also I received an emails indicating someone filed a tax return, I really worry if someone did with my personal information to file an a tax return. Pls help and check if this occurred, thanks

Re: Speak to representative

DoninGA — Tue, 28 Jan 2020 23:37:52 GMT

@Xiaoshanj wrote:

I found someone was using another email to sign my account and I received many message from you with codes to my phone , which indicated someone attempted to log in my account, and also I received an emails indicating someone filed a tax return, I really worry if someone did with my personal information to file an a tax return. Pls help and check if this occurred, thanks

See this TurboTax support FAQ on how to contact Support - https://ttlc.intuit.com/questions/3401489

Re: Speak to representative

johndaly77 — Sun, 09 Feb 2020 21:33:20 GMT

I rejected e file looking for spouse AIG. Filing joint last 20 years 2019 also. Spouse passed in 2019 and federal is looking for her AIG. I inputed AIG for both of us for 2018 Can you help

Re: Speak to representative

DoninGA — Sun, 09 Feb 2020 21:55:37 GMT

@johndaly77 wrote:

I rejected e file looking for spouse AIG. Filing joint last 20 years 2019 also. Spouse passed in 2019 and federal is looking for her AIG. I inputed AIG for both of us for 2018 Can you help

The program might not efile a decedent return. If the Primary or Secondary taxpayer on the return is a decedent, it may be necessary to mail in the return.

See this TurboTax support FAQ for printing a tax return for mailing - https://ttlc.intuit.com/community/printing/help/how-do-i-print-and-mail-my-return-in-turbotax-online...