https://ttlc.intuit.com/community/taxes/discussion/re-using-turbotax/01/992114#M358727 <P>Hi RAJensen,</P> <P>You can try the steps in this <A href="https://ttlc.intuit.com/community/installing/help/troubleshoot-turbotax-for-windows-download-issues/00/25753" target="_blank">FAQ</A> to see if these troubleshooting steps can fix your issue. If this suggestion doesn't work feel free to contact us via phone by clicking <A href="https://support.turbotax.intuit.com/contact/" target="_blank">here</A>.</P> Sun, 19 Jan 2020 20:51:05 GMT JamikaLO 2020-01-19T20:51:05Z https://ttlc.intuit.com/community/taxes/discussion/using-turbotax/01/981298#M354256 <UL><LI>I purchased turbotax deluxe at Sam's club. I then had to download deluxe online since I have no CD driver. This all seemed to go fine until I tried to run the program. It started up and wanted to perform updates but could never get any. So I skipped the update and started the program. After a few minutes the program just closed down.</LI></UL> Mon, 13 Jan 2020 14:59:44 GMT https://ttlc.intuit.com/community/taxes/discussion/using-turbotax/01/981298#M354256 RAJensen 2020-01-13T14:59:44Z https://ttlc.intuit.com/community/taxes/discussion/re-using-turbotax/01/992114#M358727 <P>Hi RAJensen,</P> <P>You can try the steps in this <A href="https://ttlc.intuit.com/community/installing/help/troubleshoot-turbotax-for-windows-download-issues/00/25753" target="_blank">FAQ</A> to see if these troubleshooting steps can fix your issue. If this suggestion doesn't work feel free to contact us via phone by clicking <A href="https://support.turbotax.intuit.com/contact/" target="_blank">here</A>.</P> Sun, 19 Jan 2020 20:51:05 GMT https://ttlc.intuit.com/community/taxes/discussion/re-using-turbotax/01/992114#M358727 JamikaLO 2020-01-19T20:51:05Z