topic Before I finish my return and it compares 2018 and 2019, why is it saying I didn’t have any dependents for 2018? in Get your taxes done using TurboTax

Before I finish my return and it compares 2018 and 2019, why is it saying I didn’t have any dependents for 2018?

k985779450 — Thu, 16 Jan 2020 07:16:22 GMT

Re: Before I finish my return and it compares 2018 and 2019, why is it saying I didn’t have any dependents for 2018?

xmasbaby0 — Thu, 16 Jan 2020 14:51:05 GMT

We cannot know why it is is saying that. We cannot see your screen, your tax return or your account. Did you transfer a 2018 return to the 2019 return? Did you have more than one account for 2018? Did you use the right one?

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

Re: Before I finish my return and it compares 2018 and 2019, why is it saying I didn’t have any dependents for 2018?

VegasMutt — Sun, 09 Feb 2020 06:40:47 GMT

I had the same issue with mine. I even went as far as downloading the amendment software and cannot find the issue. I felt that my 2018 return was much lower than normal (50%), though my situation did not change much. Hoping the glitch didn't keep me from receiving my proper return. Best of luck finding why this occurred for us!