topic Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx in Get your taxes done using TurboTax

Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

deanpattona — Sun, 12 Jan 2020 19:47:19 GMT

Re: Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

xmasbaby0 — Sun, 12 Jan 2020 19:58:25 GMT

Sorry but it does not work that way. This is a user forum. We are not a conduit to customer support and cannot get anyone to call you.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 9 p.m. Pacific time

Re: Why can’t I speak with a rep calling the # you provided but the stupid robot cannot recognize my email please jut call me at xxxxxxxxxx

DoninGA — Sun, 12 Jan 2020 19:58:31 GMT

TurboTax support is closed on the weekend.

Support is open from 5am to 9pm Pacific time, Monday thru Friday.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax