topic using Turbotax 2019 in Get your taxes done using TurboTax

using Turbotax 2019

rodgerleys — Mon, 06 Jan 2020 22:39:39 GMT

Turbotax 2019 is totally different from my last several years of use. I can't get it to access my 2018 return. I never had a user ID and password in other years. What can I do to get things going? Is there a phone number or chat session for me to use?

Re: using Turbotax 2019

DoninGA — Mon, 06 Jan 2020 22:51:01 GMT

Did you use the TurboTax desktop CD/Download editions in the prior tax years? If so, then it sounds as if you are using the TurboTax online web-based editions instead of the desktop editions if you are being asked for a User ID and Password.

Go to this TurboTax website to purchase a CD or Download of the 2019 software - https://turbotax.intuit.com/personal-taxes/cd-download/

Re: using Turbotax 2019

DoninGA — Mon, 06 Jan 2020 22:51:44 GMT

Edited answer - Posted incorrect TurboTax link for the desktop editions - https://turbotax.intuit.com/personal-taxes/cd-download/