topic Customer service r representatives in Get your taxes done using TurboTax

Customer service r representatives

kaela8458 — Sun, 05 Jan 2020 23:30:16 GMT

I need to talk to customer service

Re: Customer service r representatives

mesquitebean — Sun, 05 Jan 2020 23:48:03 GMT

Customer Support hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) Monday-Friday.

FAQ: What is the TurboTax phone number?
https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: Customer service r representatives

DoninGA — Sun, 05 Jan 2020 23:48:02 GMT

TurboTax support is closed on the weekend.

Support is open from 5am to 9pm Pacific time, Monday thru Friday

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: Customer service r representatives

Lweigand1970 — Mon, 27 Jan 2020 18:55:59 GMT

I was overcharged for filing my taxes

Re: Customer service r representatives

DoninGA — Mon, 27 Jan 2020 19:01:17 GMT

@Lweigand1970 wrote:

I was overcharged for filing my taxes

READ the answer above your post for how to contact TurboTax support.

Re: Customer service r representatives

Sheldon Krieg — Tue, 11 May 2021 15:30:30 GMT

I can’t seem to get the information on my taxes

Re: Customer service r representatives

JotikaT2 — Tue, 11 May 2021 20:49:46 GMT

Can you clarify what your question is?

Are you trying to enter your information to generate your tax return?

If so, you will go to the applicable section to enter your information. For example, if you are trying to enter wages, you will do the following:

Go to the Federal section of the program.

Select Income & Expenses
Select Job (W-2)
Click Edit/Add to the right of the Job (W-2)
Proceed to enter your information as prompted

If you have other income, you will scroll down after you reach the Income & Expenses screen, scroll down and select All Income. This will allow you to see all of the income input sections.

You would do the same thing for deductions, except you will go to the overall section titled Deductions & Credits. You will scroll down and select All Tax Breaks to see all of the deduction sections.

If you have a more specific question, please comment so we can assist you.

@sheldon Krieg