topic Re: TurboTax 2019 has not arrived in Get your taxes done using TurboTax

TurboTax 2019 has not arrived

HARMATTATAYLOR — Mon, 25 Nov 2019 17:34:59 GMT

On Nov 14, I received email stating that Turbo Tax 2019 was on its way. Today is Nov 25. I still have not received the CD.

Anonymous_ — Mon, 25 Nov 2019 18:09:29 GMT

Personally, I would give it until the end of this week (circa 11/30) before contacting Support (link below).

annsabotta62 — Fri, 06 Dec 2019 00:20:51 GMT

We also have not received our order. According to the TurboTax Advantage site, the order should have arrived by November 27th.

VolvoGirl — Fri, 06 Dec 2019 00:48:46 GMT

Did your credit card get charged for it?

wlyons75239 — Wed, 25 Dec 2019 15:57:41 GMT

I was billed for Turbo Tax 2019 on November 15 but I have not received my software disk to download product on my computer.

DoninGA — Wed, 25 Dec 2019 16:08:04 GMT

@wlyons75239 wrote:

I was billed for Turbo Tax 2019 on November 15 but I have not received my software disk to download product on my computer.

For questions about your order use the toll free phone number for Advantage subscribers shown after you sign onto your Advantage account.

Otherwise, contact TurboTax support for assistance with your order.

Support is open from 5am to 5pm Pacific time, Monday thru Friday (closed Christmas Day)

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

JohnSteddick — Fri, 27 Dec 2019 17:24:04 GMT

My credit card was updated AND charged.

DoninGA — Fri, 27 Dec 2019 17:33:00 GMT

@JohnSteddick wrote:

My credit card was updated AND charged.

For questions about your order use the toll free phone number for Advantage subscribers shown after you sign onto your Advantage account.

Otherwise, contact TurboTax support for assistance with your order.

Support is open from 5am to 5pm Pacific time, Monday thru Friday (closed Christmas Day)