topic Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times. in Get your taxes done using TurboTax

Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

thedon1940 — Fri, 13 Dec 2019 21:17:29 GMT

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

Critter — Fri, 13 Dec 2019 23:45:19 GMT

Which browser are you using ?

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

Wlpybt42 — Tue, 07 Jan 2020 22:42:41 GMT

Microsoft edge will not update. What do I do?

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

JeanneLO — Sun, 19 Jan 2020 19:28:19 GMT

You may need to use another browser. Please see this TurboTax FAQ for supported Browsers and Minimum Operating Systems for Turbotax Online:

https://turbotax.intuit.com/personal-taxes/online/system-requirements

These are the system requirements for TurboTax Windows software.

https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/00/26175

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

philipspace — Thu, 23 Jan 2020 15:33:24 GMT

I'm having the same problem, both with Chrome and Explorer on a Windows 10 PC. I have updated each (repeatedly), and get bounced back to the browser update message on both browsers, EVERY time. I don't seem to be alone in this.

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

JeanneLO — Thu, 23 Jan 2020 16:54:31 GMT

If you continue to have this issue please contact us.

Support is open Monday through Friday from 5 a.m. to 5 p.m.

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

b24jnav — Tue, 28 Jan 2020 22:20:37 GMT

I HAVE THE SAME PROBLEM----I HAVE UPDATED MY BROWSER AT LEAST 5 TIMES BUT I KEEP

GETTING THAT SCREEN WITH THE MESSAGE ABOUT UPDATING MY BROWER. I HAVE DONE THIS

THIS UPDATING TO MICROSOFT EDGE ( THAT IS MY BROWSER ) AT LEAST 5 TIMES

BUT I STILL CAN'T INTO THE SOFTWARE.. A FTER UPDATING

WHAT AM I DOING WRONG ? PLEASE PLEASE HELP ME !!

BOB [email address removed]

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

DavidD66 — Wed, 29 Jan 2020 02:35:41 GMT

I recommend you try a different browser - either Chrome or Mozilla Firefox.

https://www.google.com/chrome/

https://www.mozilla.org/en-US/firefox/windows/

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

dobym — Sat, 15 Feb 2020 20:18:52 GMT

I have Microsoft Edge already installed on my computer, but I am still getting, It looks like you'll need a quick browser update"

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

Critter — Sat, 15 Feb 2020 22:48:00 GMT

I recommend you try a different browser - either Chrome or Mozilla Firefox.

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

prima — Sat, 18 Apr 2020 17:57:11 GMT

Hello,

I cannot update my browser any further because I have Mac OS 10.6.8 on an older computer. I did my taxes last year with same computer and browser. I cannot invest in a new computer. I have updated my operating system as far as it will go.

My laptop with newer OS died last December. I am using my iPad now to contact you but this will prove to be very uncomfortable for preparing my taxes. Do you have a fix for getting TurboTax online with an older browser (Mac OS 10.6.8) ? Help!

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

Florence Shields — Mon, 24 Feb 2025 00:28:37 GMT

i am using or trying to use Chrome which I used last year to do my turbo tax.

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

MarilynG1 — Tue, 25 Feb 2025 17:42:38 GMT

Are you using TurboTax Online? If so, close the program, clear your Cache and Cookies, and retry.

Are you referring to 'download' as trying to print/save your tax return after filing?

If this applies, click the download file at the right side, and a PDF copy will open on your computer.

If not, let us know and we'll try to help.

You can Contact TurboTax Support for more help.

@Florence Shields

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time I try to download my Turbo tax and they have been updated several times.

bryan5981 — Sun, 12 Apr 2026 12:58:54 GMT

I need to know how to update my browser settings

Re: Before we can start, it looks like you'll need a quick web browser update APPEARS every time ...

CatinaT1 — Mon, 13 Apr 2026 17:26:30 GMT

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?