topic Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go? in Get your taxes done using TurboTax

Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

rutchtax2016 — Fri, 13 Dec 2019 00:40:35 GMT

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

VolvoGirl — Fri, 13 Dec 2019 00:42:32 GMT

That's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery/

If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online.

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

rutchtax2016 — Fri, 13 Dec 2019 00:52:49 GMT

I used a copy on Turbotax 2018 downloaded from Amazon. The final electronic filing was done through Turbotax. Don't they save a Tax2018 file that I can access in my Turbotax online account.

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

rutchtax2016 — Fri, 13 Dec 2019 00:58:58 GMT

I've already tried the "TurboTax account recovery website to get a list of user ID's". My sign information and email address has not changed.

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

VolvoGirl — Fri, 13 Dec 2019 01:03:30 GMT

Sorry no. If you used the Desktop CD/Download program then the only copy is saved on your computer even if you efiled it. You should have a pdf file on your computer and saved to your backups. If you don't have the pdf file you also have the data file ending in .tax2018. Search your whole computer for the pdf and/or all files ending in .tax or .tax2018. They should be in your Documents then in a Turbo Tax folder. Did you use Windows or Mac?

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

xmasbaby0 — Fri, 13 Dec 2019 01:28:11 GMT

If you just cannot locate the tax file on your hard drive then you can either get a free transcript from the IRS or for a fee of $50 you can get an exact copy of the tax return from the IRS.

You can get a free transcript from the IRS:

https://www.irs.gov/individuals/get-transcript

https://www.irs.gov/forms-pubs/about-form-4506

Re: Filed my taxes through Turbotax in 2018, but now saying Turbotax says "It looks like you didn't file with us in 2018". Where did my data go?

rutchtax2016 — Fri, 13 Dec 2019 13:37:14 GMT

Thanks for the replies. I think this is solved now. I thought I had backed up my PDF and TAX2018 files to an offline hard drive. I deleted Turbotax software and those files off of my main computer. Fortunately I did make a hard copy. I was hoping when I e-filed through Turbotax that they would have saved those files. Apparently that's not the case. Just would've made it easier this next year for all the carry over tax info. Will now have to input manually.