topic I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification? in Get your taxes done using TurboTax

I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

fjdiaz — Mon, 09 Dec 2019 17:14:47 GMT

Re: I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

KaylaS — Thu, 12 Dec 2019 17:04:16 GMT

This seems to be happening to multiple people for IDnotify, as a reminder IDnotify is not a part of TurboTax.

To login to IDnotify: https://www.idnotify.com/

See this TurboTax support FAQ - https://ttlc.intuit.com/questions/3372443-how-do-i-log-into-idnotify

Re: I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

Yinlolita123 — Tue, 18 Aug 2020 05:19:26 GMT

Having the same exact issue and I tried the IDnotify login link. Tells me my username and password is incorrect. Forums say its the same login as our Turbotax. Tried to have email sent to my email to reset, don't receive an email and told my email isn't on file even though I receive IDnotify alerts. Contacted IDnotify and was told Turbotax handles log in process. Help.

**DISREGARD, issue handled

Re: I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

sagigirl — Tue, 08 Sep 2020 18:48:41 GMT

It is happening to me as well under an email I do not link to my Taxes or financial account. Since I have no way to access information (no password or reset availability) and I do not click on any of the links, I have reported these instances as a scam.

Re: I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

Rassie57 — Mon, 30 Nov 2020 22:25:10 GMT

This is STILL an issue.Bizarre. You say we have to go through IDnotify. IDnotify just told me I have to go through Turbo Tax.

Shouldn’t this have been resolved by now?

Re: I got an email last week from IDnotify saying i had one notification. I clicked on the link in the email but nothing happened. How can I see this notification?

Kaigak — Tue, 12 Oct 2021 02:50:17 GMT

we have the same issue....they say that Turbotax handles logins....and we cannot reset the password, or access username.

How did you resolve the problem?