topic Re: I need live chat!!!! in Get your taxes done using TurboTax

I need live chat!!!!

jmjhavemercy — Sat, 08 Jun 2019 00:04:24 GMT

There is no live chat--unless you are paying for TurboTax...

xmasbaby0 — Sat, 08 Jun 2019 00:04:26 GMT

There is no live chat--unless you are paying for TurboTax Live. Your question does not indicate what version of the software you are using.
<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live">https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live</a>

TurboTax Live gives you help and guidance from credential...

JakailaLO — Sat, 08 Jun 2019 00:04:27 GMT

TurboTax Live gives you help and guidance from credentialed tax experts so you can file with an extra level of confidence. Here's a link you can click to get more information on Turbo Tax Live: https://ttlc.intuit.com/replies/60710

Re: I need live chat!!!!

Rtooley — Mon, 02 Dec 2019 18:50:06 GMT

I did not renew TurboTax but was charged anyway

Re: I need live chat!!!!

Rtooley — Mon, 02 Dec 2019 18:51:18 GMT

Online is impossible to navigate and it is one hour plus phone wait

Re: I need live chat!!!!

DoninGA — Mon, 02 Dec 2019 19:08:32 GMT

@Rtooley wrote:

Online is impossible to navigate and it is one hour plus phone wait

See this TurboTax support FAQ for canceling your Advantage account and how to request a refund - https://ttlc.intuit.com/community/downgrading/help/how-do-i-cancel-my-turbotax-advantage-subscription/01/25548