topic I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email? in Get your taxes done using TurboTax

I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

sknepler — Sun, 17 Nov 2019 17:45:59 GMT

Re: I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

linear — Sun, 17 Nov 2019 18:33:11 GMT

This is a question that would be handled best by TurboTax Support. You can contact them by starting here:

https://support.turbotax.intuit.com/contact/

(They are currently open Mon - Fri, 5 am to 5 pm Pacific time.)

Re: I had an email on file where I supposedly being sent rejection notices but since I no longer had access to that email, I never got notified. Can they resend the email?

Critter — Sun, 17 Nov 2019 18:56:19 GMT

Interesting ... to efile you had to enter the code sent to that email so in the 24 - 48 hours after filing when the email would have been sent that email account was no longer active ?

So that this doesn't happen again update your email address now :

To update your TurboTax account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900724-how-do-i-update-my-turbotax-account-information

To update your TurboTax Advantage account, see this TurboTax support FAQ - https://ttlc.intuit.com/questions/1900547-how-do-i-update-or-confirm-the-information-in-my-turbotax-...

And now for the 2018 return ... it cannot be efiled any longer ... it must be printed, ink signed and mailed. The rejection reason is immaterial now.