topic TURBO TAX IS A SCAM!!!! in Get your taxes done using TurboTax

TURBO TAX IS A SCAM!!!!

jenarel79 — Fri, 01 Nov 2019 17:43:19 GMT

I PURCHASED A PRODUCT AN HOUR AGO TO FILE AND IT COMES UP AS AN ERROR AND WILL NOT FUNCTION SO THAT I CAN FILE!! I CANT GET AHOLD OF ANYONE TO GET A REFUND!!!! HOW DO I GET SOMEONE ON THE OHONE FOR TECH SUPPORT FOR MY REFUND? I SPENT $129 ON SOMETHING THAT DOESNT WORK!!!

Re: TURBO TAX IS A SCAM!!!!

DoninGA — Fri, 01 Nov 2019 17:49:18 GMT

Right.....TurboTax used by over 30 million taxpayers to file their tax returns and is a scam because you cannot get the software installed on your computer. Really???

Go to this TurboTax website to request a refund for the software purchased from TurboTax - https://support.turbotax.intuit.com/forms/refund-request.jsp

To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words billing issues and do Not use the word Refund or you will get a phone number for tax refunds.

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: TURBO TAX IS A SCAM!!!!

xmasbaby0 — Fri, 01 Nov 2019 18:12:19 GMT

Did you purchase the download for 2018 Home and Business? That is the only download for 2018 which has a fee close the amount you are quoting--but even that is not $129--sales tax maybe? Are you making the mistake of using a downloaded version of the software and trying to sign in to an online account instead of using it by opening up the program from your own computer? We see confused users do that from time to time.