https://ttlc.intuit.com/community/taxes/discussion/re-how-to-down-grade-my-version/01/950165#M342078 <P>If you bought a downloaded version recently ... you can request a refund online ... then buy the version you wanted instead.&nbsp;&nbsp;</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>You can go here&nbsp;<A href="https://support.turbotax.intuit.com/forms/refund-request.jsp" target="_blank">TurboTax CD/Download Refund Request Form</A>&nbsp;to request a refund if still within 60 days of purchase</P> Sun, 03 Nov 2019 01:52:04 GMT Critter 2019-11-03T01:52:04Z https://ttlc.intuit.com/community/taxes/discussion/how-to-down-grade-my-version/01/950152#M342076 I purchased $170 version and only need $80 version Sun, 03 Nov 2019 00:39:30 GMT https://ttlc.intuit.com/community/taxes/discussion/how-to-down-grade-my-version/01/950152#M342076 xueusa 2019-11-03T00:39:30Z https://ttlc.intuit.com/community/taxes/discussion/re-how-to-down-grade-my-version/01/950156#M342077 <P>You must contact customer support.</P> <P>&nbsp;</P> <P>Here is a TurboTax FAQ for contacting customer support.<BR /><BR /><A href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number" target="_blank">https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number</A><BR /><BR /></P> Sun, 03 Nov 2019 01:00:43 GMT https://ttlc.intuit.com/community/taxes/discussion/re-how-to-down-grade-my-version/01/950156#M342077 macuser_22 2019-11-03T01:00:43Z https://ttlc.intuit.com/community/taxes/discussion/re-how-to-down-grade-my-version/01/950165#M342078 <P>If you bought a downloaded version recently ... you can request a refund online ... then buy the version you wanted instead.&nbsp;&nbsp;</P><P>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</P><P>You can go here&nbsp;<A href="https://support.turbotax.intuit.com/forms/refund-request.jsp" target="_blank">TurboTax CD/Download Refund Request Form</A>&nbsp;to request a refund if still within 60 days of purchase</P> Sun, 03 Nov 2019 01:52:04 GMT https://ttlc.intuit.com/community/taxes/discussion/re-how-to-down-grade-my-version/01/950165#M342078 Critter 2019-11-03T01:52:04Z