topic I can't download .tax2018 file???? in Get your taxes done using TurboTax

I can't download .tax2018 file????

g2g99 — Sat, 02 Nov 2019 02:42:31 GMT

Re: I can't download .tax2018 file????

xmasbaby0 — Sat, 02 Nov 2019 03:22:13 GMT

PRINT RETURN You need to print a copy of your return? Sign in to your account using exactly the same account and user ID that you used to prepare your return.
On the bottom of the screen find Your tax returns & documents and click on Show. Click on the Year and Click on Download/print return (PDF)

The system is now in transition from 2018 to 2019, so you cannot get to all of the worksheets right now. You can only print out the forms and schedules needed to file by mail, until the transition is complete sometime in December 2019.

Re: I can't download .tax2018 file????

glacierbear60 — Mon, 09 Dec 2019 16:58:05 GMT

It will not allow me to print anything. I already paid for premium in November and it tells me to register my account before I can print. It wants me to pay again but I never filed in October.

Re: I can't download .tax2018 file????

DoninGA — Mon, 09 Dec 2019 17:12:27 GMT

@glacierbear60 wrote:

It will not allow me to print anything. I already paid for premium in November and it tells me to register my account before I can print. It wants me to pay again but I never filed in October.

If you purchased the TurboTax Premier desktop edition, then contact TurboTax support and see if they will be able to give you access to your prior year online tax returns.

If you did not start a 2018 online account or only used the 2018 TurboTax Free online edition, then the requirement is that you start a 2019 online account, upgrade to the Plus edition and pay for Plus before you will have access to the prior year online tax returns.

See this TurboTax support FAQ for how to access prior year online returns - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-access-my-prior-year-return/01/27010

Use this website to contact TurboTax support during business hours - https://support.turbotax.intuit.com/contact/
Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax