topic I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered in Get your taxes done using TurboTax

I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

bbookhard — Sat, 26 Oct 2019 22:31:54 GMT

Can I still file my 2018 even though its late

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

xmasbaby0 — Sat, 26 Oct 2019 22:40:19 GMT

Online tax preparation and e-filing for 2018 returns is now permanently closed. You had until midnight on Tuesday, October 15 to finish and attempt to e-file; if your e-file was rejected you had until October 20 to make corrections and re-file. Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2018 return, you now have to complete it using desktop software, which you must download to a full PC or Mac (not to a mobile device).

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

If you already paid for your online software you can ask customer support for a download of the desktop software.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late. If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe. Only the IRS will calculate this—TurboTax will not calculate it.

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

Kaliyha10 — Tue, 29 Oct 2019 00:11:32 GMT

I would like to speak to someone by phone so they can help me download my taxes to put into the mail even though I missed the deadline on the 15th

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

xmasbaby0 — Tue, 29 Oct 2019 00:36:29 GMT

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific timeMonday - Friday

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

rkhatal — Tue, 29 Oct 2019 20:55:57 GMT

When I was filling up online, it showed I will get a refund. I was all done except for one question. However, due to holidays I missed the October 15th deadline. I can't remember if I had already paid then. I have downloaded the 2018 version and paid for it. However, now it is showing that I owe money. It is not asking the same questions also. I am also not getting the pop up screen for 1098-T.

Who can I contact?

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

Tom88 — Wed, 30 Oct 2019 11:44:47 GMT

I had completed my return with help from turbotax cpa I did not pay because I was told there would be no penalty for late filing for 2018. I tried to get back to complete paying for federal and state returns and could not access. Support cpa told me that too late to efile. Could not help me open downloaded .tax file. m frustrated since I had spent all that time completing return and now can not efile nor can I complete process to pay and print return to file

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

DoninGA — Wed, 30 Oct 2019 13:20:31 GMT

@Tom88 wrote:

I had completed my return with help from turbotax cpa I did not pay because I was told there would be no penalty for late filing for 2018. I tried to get back to complete paying for federal and state returns and could not access. Support cpa told me that too late to efile. Could not help me open downloaded .tax file. m frustrated since I had spent all that time completing return and now can not efile nor can I complete process to pay and print return to file

See this TurboTax support FAQ for completing a 2018 tax return originally started with the online editions - https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

deluna100 — Tue, 12 Nov 2019 00:12:09 GMT

I downloaded the software I paid for, but my operating system is too old to run the software. What do I do now ??

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

DoninGA — Tue, 12 Nov 2019 00:41:54 GMT

@deluna100 wrote:

I downloaded the software I paid for, but my operating system is too old to run the software. What do I do now ??

Which OS are you using Windows or Mac?

See this TurboTax support FAQ for Windows system requirements - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-windows-software/01/26175

See this TurboTax support FAQ for Mac system requirements - https://ttlc.intuit.com/community/system-requirements/help/minimum-system-requirements-for-turbotax-mac-software/01/25609

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

MPViera — Tue, 12 Nov 2019 15:24:00 GMT

I am trying to open a file that is finished and the program sends me a message "Some formsets are not presentin this machine 'Error 190"
Can someone help me solve this problem.
Thank you.

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

DoninGA — Tue, 12 Nov 2019 16:28:21 GMT

@MPViera wrote:

I am trying to open a file that is finished and the program sends me a message "Some formsets are not presentin this machine 'Error 190"
Can someone help me solve this problem.
Thank you.

See this TurboTax support FAQ for error 190 - https://ttlc.intuit.com/community/bugs-and-error-messages/help/error-190-when-opening-file-in-turbotax-desktop/01/26443

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

MrsEseE26 — Sat, 16 Nov 2019 00:08:07 GMT

Try this number: [phone number removed]

That's the number I used last time.

I think I may have purchased the wrong version of turbox.

JennM18 — Fri, 22 Nov 2019 19:34:56 GMT

I think I may have purchased the wrong version of TurboTax 2018... I am trying to finish filing my taxes now. Can I change the version that I purchased?

Re: I think I may have purchased the wrong version of turbox.

VolvoGirl — Fri, 22 Nov 2019 19:38:29 GMT

What version did you buy and Windows or Mac? What do you need? All the Desktop programs have the same forms. You just get more help and guidance in the higher versions. Or do you the other one for Windows or Mac?

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

meow123 — Mon, 25 Nov 2019 07:28:48 GMT

I downloaded the app for 2018 but when I try to import forms from my financial institutions it doesn't let me. It says that I need to wait until 2020?

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

xmasbaby0 — Mon, 25 Nov 2019 14:16:11 GMT

@meow123 You waited too long to import financial documents for 2018 from your financial institutions. They have closed access for importing 2018 data, and are gearing up to allow import of 2019 data. Your 2018 data will have to be entered manually.

You may still be able to obtain the documents at the issuer's websites and print them for yourself so that you can enter them yourself.

https://ttlc.intuit.com/questions/2559403-how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 5 p.m. Pacific time Monday-Friday.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

https://ttlc.intuit.com/community/prior-year-return/help/how-do-i-finish-a-prior-year-return-that-i-started-in-turbotax-online/00/26322

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

darwin berry — Tue, 07 Jan 2020 19:58:37 GMT

BIUS

ATA

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

darwin berry — Tue, 07 Jan 2020 20:02:41 GMT

How do I log back into my file?

Re: I had started my 2018 return prior to the October 15th deadline but did not file on time. I want to finish it and still file now. Where is my information already entered

DoninGA — Tue, 07 Jan 2020 21:26:51 GMT

@darwin berry wrote:

How do I log back into my file?

To access your current or prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/