topic Re: won't take current date in Get your taxes done using TurboTax

won't take current date

Taxdjg — Wed, 16 Oct 2019 03:41:19 GMT

software won't accept the current date.

Re: won't take current date

mesquitebean — Wed, 16 Oct 2019 03:44:33 GMT

Are you in the FILE section and signing the return, and it asks for "today's date?"

What time zone are you in?

Have you checked your computer's clock and date settings to be sure they are accurate?

Re: won't take current date

Taxdjg — Wed, 16 Oct 2019 03:45:01 GMT

We are in mountain time zone, nothing wrong with the computer. It says to input 10/16/2019, but since it isn't yet that date, won't let us do that either.

Re: won't take current date

mesquitebean — Wed, 16 Oct 2019 03:47:42 GMT

We are in mountain time zone, nothing wrong with the computer. It says to input 10/16/2019, but since it isn't yet that date, won't let us do that either.

I have no way of looking at it. Why does it say input "October 16?" It's still October 15 in mountain time zone.

Re: won't take current date

Taxdjg — Wed, 16 Oct 2019 03:47:30 GMT

I know, and have no idea why.

Re: won't take current date

Taxdjg — Wed, 16 Oct 2019 03:51:40 GMT

Today's date:

Please enter today's date again and/or use the right date format

10/16/2019

This is what we have.

Re: won't take current date

mesquitebean — Wed, 16 Oct 2019 04:07:09 GMT

If it won't accept 10/15 as the date, and won't take the 10/16, I don't know anything else to tell you other than to go into your settings and check the computer's date and time, and also the specific time zone that is listed in your system settings. Be sure the time zone itself says "mountain time."

Unfortunately TurboTax Support closed at 9 PM Pacific.

ADDENDUM:

Actually they are open another 4 minutes, if you are lucky, or maybe they'll stay a little later:

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: won't take current date

Taxdjg — Wed, 16 Oct 2019 03:57:41 GMT

ok, thanks.

Re: won't take current date

mesquitebean — Wed, 16 Oct 2019 03:57:44 GMT

Actually it wasn't quite yet 9 PM Pacific. They are open another 4 minutes, if you are lucky, or maybe they'll stay a little later:

FAQ: What is the TurboTax phone number?

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

Re: won't take current date

mesquitebean — Wed, 16 Oct 2019 03:59:22 GMT

@Taxdjg

TurboTax Support (800) 446-8848.

But it might be too late.

Re: won't take current date

Taxdjg — Wed, 16 Oct 2019 04:01:27 GMT

We got connected to a robot, no help.