https://ttlc.intuit.com/community/taxes/discussion/why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865327#M338536 Mon, 14 Oct 2019 14:16:51 GMT nicknixon53 2019-10-14T14:16:51Z https://ttlc.intuit.com/community/taxes/discussion/why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865327#M338536 Mon, 14 Oct 2019 14:16:51 GMT https://ttlc.intuit.com/community/taxes/discussion/why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865327#M338536 nicknixon53 2019-10-14T14:16:51Z https://ttlc.intuit.com/community/taxes/discussion/re-why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865328#M338537 <P>You can always ask your question here on this user forum and someone should be able to help you out.&nbsp; Unless it is a billing question, then that has to be routed to TurboTax support.</P> <P>&nbsp;</P> <P>TurboTax support is available from 5am to 5pm Pacific time, 7 days a week through October 25, 2019.</P> <P>If you are using the TurboTax online Free edition then to access TurboTax support and speak with an agent you need to upgrade to the Plus edition or higher.</P> <P>&nbsp;</P> <P>See this TurboTax support FAQ on how to contact Support - <A href="https://ttlc.intuit.com/questions/3401489" target="_blank">https://ttlc.intuit.com/questions/3401489</A><BR />To contact TurboTax customer service/support use their contact website during business hours. If the problem concerns any type of refund for fees, use the key words <STRONG>billing issues</STRONG> and <U>do Not</U> use the word Refund or you will get a phone number for tax refunds.</P> <P>&nbsp;</P> <P>Use this website to contact TurboTax support during business hours - <A href="https://support.turbotax.intuit.com/contact/" target="_blank">https://support.turbotax.intuit.com/contact/</A><BR />Support can also be reached by messaging them on these pages <A href="https://www.facebook.com/turbotax/" target="_blank">https://www.facebook.com/turbotax/</A> and <A href="https://twitter.com/TeamTurboTax" target="_blank">https://twitter.com/TeamTurboTax</A></P> Mon, 14 Oct 2019 14:25:39 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865328#M338537 DoninGA 2019-10-14T14:25:39Z https://ttlc.intuit.com/community/taxes/discussion/re-why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865336#M338543 <P>There is no phone support for free versions unless you upgrade to PLUS.<BR />You can ask your question here, but do not post any personal information to this public forum.</P> Mon, 14 Oct 2019 14:42:17 GMT https://ttlc.intuit.com/community/taxes/discussion/re-why-is-this-site-such-bullshit-tried-three-times-to-talk-to-a-person-just-keeps-going-in-circles/01/865336#M338543 macuser_22 2019-10-14T14:42:17Z