topic How do I download turbotax 2017 in Get your taxes done using TurboTax

How do I download turbotax 2017

jvillers33 — Sun, 13 Oct 2019 19:33:43 GMT

Can I still download turbotax 2017

Re: How do I download turbotax 2017

DoninGA — Sun, 13 Oct 2019 19:37:52 GMT

If you need the 2017 software to complete a 2017 tax return then you will need to purchase, download and install on a personal computer one of the 2017 desktop editions from this website - https://turbotax.intuit.com/personal-taxes/past-years-products/

A 2017 tax return can only be printed and mailed, it cannot be e-filed.

Or if you are referring to downloading a PDF of the 2017 tax return that was completed with the online editions -

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

See this TurboTax support FAQ for when access to prior year online tax returns expire - https://ttlc.intuit.com/community/prior-year-return/help/when-does-access-to-my-prior-year-turbotax-...

In TurboTax Free Edition, you can purchase PLUS to unlock your prior-year .tax file.

The exact instructions will vary depending on the status of your 2018 TurboTax Online return (select one):

Re: How do I download turbotax 2017

carlaholmes — Tue, 12 Nov 2019 18:11:11 GMT

How do I download my tax returns from 2017. I paid for the upgrade and still cannot access them.

Re: How do I download turbotax 2017

DoninGA — Tue, 12 Nov 2019 19:00:18 GMT

@carlaholmes wrote:

How do I download my tax returns from 2017. I paid for the upgrade and still cannot access them.

You have to sign onto your 2017 online account using the exact same user ID you used to create the 2017 online account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your 2017 account, then use the option shown in blue on the account recovery website, "Try something else"

To access your prior year tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show. Click on the Year and Click on Download/print return (PDF)

If you still cannot access your account, you can contact TurboTax customer service/support through their contact website during business hours.

See this TurboTax support FAQ for a contact link and hours of operation - https://ttlc.intuit.com/questions/3401489

Submit your question/problem during business hours and then use the option for Call (a phone number will be provided for Call) to speak directly with a TurboTax agent -

Note: The Call option will not be available when TurboTax Support is closed.

Support can also be reached by messaging them on these pages https://www.facebook.com/turbotax/ and https://twitter.com/TeamTurboTax

Re: How do I download turbotax 2017

kidsKimTravis — Sun, 15 Mar 2026 19:07:59 GMT

I need to get into 2017 software

Re: How do I download turbotax 2017

SteamTrain — Sun, 15 Mar 2026 20:22:09 GMT

@kidsKimTravis

It is not available any longer...and hasn't been for several years now.

(This conversation (above) was from waaaaaaaaay back in 2019......back when 2017 could be bought, installed, and used)