https://ttlc.intuit.com/community/taxes/discussion/irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to-assist/01/863487#M337765 Fri, 11 Oct 2019 18:52:08 GMT jenken18 2019-10-11T18:52:08Z https://ttlc.intuit.com/community/taxes/discussion/irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to-assist/01/863487#M337765 Fri, 11 Oct 2019 18:52:08 GMT https://ttlc.intuit.com/community/taxes/discussion/irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to-assist/01/863487#M337765 jenken18 2019-10-11T18:52:08Z https://ttlc.intuit.com/community/taxes/discussion/re-irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to/01/863490#M337768 <P>it was my state taxes they are requesting me to pay $513 back. I believe that year I received $613 can you help me.</P> Fri, 11 Oct 2019 18:54:17 GMT https://ttlc.intuit.com/community/taxes/discussion/re-irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to/01/863490#M337768 jenken18 2019-10-11T18:54:17Z https://ttlc.intuit.com/community/taxes/discussion/re-irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to/01/863495#M337772 <P class="p1"><SPAN class="s1">TurboTax does not receive any information from the IRS or your state after your return was filed, so no one at TurboTax knows about a letter you received from the IRS or the state.</SPAN></P> <P class="p2">&nbsp;</P> <P class="p3"><SPAN class="s1">(what the letters from the IRS mean)</SPAN></P> <P class="p4"><SPAN class="s1"><STRONG>I GOT A LETTER FROM THE IRS<SPAN class="Apple-converted-space">&nbsp; &nbsp;</SPAN></STRONG></SPAN></P> <P class="p3"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs" target="_blank">https://ttlc.intuit.com/questions/3605673-i-got-a-letter-or-notice-from-the-irs</A></SPAN></P> <P class="p2">&nbsp;</P> <P class="p2">&nbsp;</P> <P class="p5"><SPAN class="s1"><STRONG>I AM BEING AUDITED</STRONG></SPAN></P> <P class="p1"><SPAN class="s1">If you purchased Audit Defense:</SPAN></P> <P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited" target="_blank">https://ttlc.intuit.com/questions/2924451-i-bought-max-or-audit-defense-and-now-i-m-being-audited</A></SPAN></P> <P class="p2">&nbsp;</P> <P class="p6"><SPAN class="s1"><STRONG>AUDIT SUPPORT</STRONG></SPAN></P> <P class="p7">&nbsp;</P> <P class="p6"><SPAN class="s1"><STRONG>TurboTax has a&nbsp;</STRONG></SPAN><SPAN class="s4"><STRONG>special phone number</STRONG></SPAN><SPAN class="s1"><STRONG>&nbsp;for help with IRS/state tax letters, which will be easier than going through regular Customer Support.&nbsp;&nbsp;&nbsp;At the page below, click on the blue button that says "Get Help from TurboTax Support".&nbsp;&nbsp;Then it will ask you what tax year is your letter.&nbsp;&nbsp;Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.</STRONG></SPAN></P> <P class="p1"><SPAN class="s2"><A href="https://support.turbotax.intuit.com/irs-notice/audit-support/" target="_blank">https://support.turbotax.intuit.com/irs-notice/audit-support/</A></SPAN></P> Fri, 11 Oct 2019 19:01:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-irs-is-questions-my-2017-tax-return-at-the-time-i-believe-i-pay-the-extra-to-get-turbotax-to/01/863495#M337772 xmasbaby0 2019-10-11T19:01:10Z