topic Re: Email customer service? in Get your taxes done using TurboTax

Email customer service?

mnatchev — Mon, 26 Aug 2019 20:32:20 GMT

Re: Email customer service?

xmasbaby0 — Tue, 27 Aug 2019 18:19:18 GMT

No. Email is not one of the ways to contact customer support.

Phone support is not provided with the Free Edition. If you are using a paid version of the software or if you purchased PLUS you can get phone support when customer support is there. Otherwise, post your question here and someone will try to help.

To call TurboTax customer support

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://twitter.com/TeamTurboTax

https://www.facebook.com/turbotax

Re: Email customer service?

melodystar1 — Fri, 11 Oct 2019 18:45:26 GMT

Hi, I have been charged twice for your services.

I would like to have a credit back of my $119.99

I can be reached by email or phone

[phone number removed]

Thank you

Melody

Re: Email customer service?

macuser_22 — Fri, 11 Oct 2019 18:52:01 GMT

@melodystar1 Contact customer support as in the answer above. This is a user-to-user help forum and not Turbotax customer support.