topic Purchased premier so could get help in Get your taxes done using TurboTax

Purchased premier so could get help

joycepower — Tue, 08 Oct 2019 16:09:20 GMT

I want to review my 1040 that premier produced it is far different from my past forms. Think there is something wrong. Had a very bad experience with Turbo Tax leaving me with unanswered questions and long waits. if you want me to continue I want to talk to someone to conclude this tax form.

Re: Purchased premier so could get help

Kat — Tue, 08 Oct 2019 16:20:45 GMT

So sorry you've had this difficulty. Most of us answering questions in this forum are volunteers, not TurboTax employees.

The only way to have someone (a tax expert) review your 1040 before you file would be to upgrade to the TurboTax Live product. This upgrade gives you access to a CPA or EA who will assist you one-on-one.

To upgrade to TT Live, see the instructions in the TurboTax FAQ below:

*Please click the thumbs-up icon if this response was helpful.
**Please click "Mark As Best Answer" if your question has been resolved. Thank you.

Re: Purchased premier so could get help

macuser_22 — Tue, 08 Oct 2019 16:29:17 GMT

@joycepower Note: that TurboTax "live" in an online only product. Your post indicated that you are posting from the Mac desktop version that does NOT have "live" review.

You can contact customer service for questions but they do not offer CPA services.

Here is a TurboTax FAQ for contacting customer support.

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

Re: Purchased premier so could get help

VolvoGirl — Tue, 08 Oct 2019 16:34:05 GMT

If you are talking about the forms, YES there are many major form changes this year.

There is a NEW postcard size 1040. Under the new tax laws, there are no more simple Form 1040EZ or 1040A's. Everything goes on a little Form 1040 that has six extra "schedules" with it.

The new 1040 is 2 half pages but now print on 1 sheet with the Signature line in the Middle.

Wages is on line 1.

The AGI and total income is now on line 7.

Standard or Itemized Deductions is line 8.

Taxable income is on line 10 and Tax on line 11.

https://www.irs.gov/forms-pubs/about-form-1040

IRS Schedules 1 thru 6

https://www.irs.gov/pub/irs-pdf/f1040s1.pdf

https://www.irs.gov/pub/irs-pdf/f1040s2.pdf

https://www.irs.gov/pub/irs-pdf/f1040s3.pdf

https://www.irs.gov/pub/irs-pdf/f1040s4.pdf

https://www.irs.gov/pub/irs-pdf/f1040s5.pdf