topic Lost my 2018 Premier CD. Is there anything I can do besides start over? in Get your taxes done using TurboTax

Lost my 2018 Premier CD. Is there anything I can do besides start over?

jonsod21 — Sat, 28 Sep 2019 15:27:12 GMT

Re: Lost my 2018 Premier CD. Is there anything I can do besides start over?

xmasbaby0 — Sat, 28 Sep 2019 15:32:27 GMT

You were using desktop software to prepare a 2018 return? The CD is not where the tax return file is stored. The tax file is saved on your own hard drive. You did save it, right? And if you still have the program installed on your computer, it should not even matter at this point if you cannot find the CD.

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows

Re: Lost my 2018 Premier CD. Is there anything I can do besides start over?

teebox — Sun, 22 Dec 2019 19:46:03 GMT

I have the files on a thumb drive but the computer that I used to install the CD is no longer working.

Re: Lost my 2018 Premier CD. Is there anything I can do besides start over?

JakailaLO — Tue, 07 Jan 2020 20:23:15 GMT

No, because unfortunately the program cannot be copied and moved from one computer to another. Since you lost the original CD you can contact TurboTax customer support who will be able to send you a installation file to download to your new computer. Use this link to contact support https://support.turbotax.intuit.com/contact/