topic Can i replace a wrong software I downloaded? in Get your taxes done using TurboTax

Can i replace a wrong software I downloaded?

kbhamidi — Wed, 11 Sep 2019 22:51:49 GMT

I wanted for Mac but downloaded Windows. I need it replaced. Windows software is useless for me. Thank you.

VolvoGirl — Wed, 11 Sep 2019 22:59:22 GMT

If you bought a personal Desktop program you can get the Mac program. Contact Customer Service 5am-5pm Pacific M-F
https://support.turbotax.intuit.com/contact/

If you bought the separate Business program it is only available for Windows. Sorry. Then you will have to get a refund.

Critter — Wed, 11 Sep 2019 23:04:31 GMT

Instead of waiting for TT support you could just buy the version you need now & request the refund of the other one online ...

You can go here TurboTax CD/Download Refund Request Form to request a refund if still within 60 days of purchase.