topic If I can't get past the "Review your local info" screen because it won't accept the county entered and keeps displaying "Select a county" in red, how is this resolved? in Get your taxes done using TurboTax

If I can't get past the "Review your local info" screen because it won't accept the county entered and keeps displaying "Select a county" in red, how is this resolved?

randalijust — Sun, 08 Sep 2019 18:07:04 GMT

Re: If I can't get past the "Review your local info" screen because it won't accept the county entered and keeps displaying "Select a county" in red, how is this resolved?

Kat — Sun, 08 Sep 2019 23:30:50 GMT

You're seeing this in your state return, correct? Are you entering the county name manually? If so, see if there's a drop-down menu of counties and select the county from there before proceeding.

It's a shot in the dark, but may work. Hope so.

Re: If I can't get past the "Review your local info" screen because it won't accept the county entered and keeps displaying "Select a county" in red, how is this resolved?

ab131422 — Sun, 26 Jan 2020 15:56:23 GMT

That's not working still stuck on the screen.

Re: If I can't get past the "Review your local info" screen because it won't accept the county en...

AkinaLO — Thu, 06 Feb 2020 04:50:19 GMT

Try clearing your browser's cache. Then try logging out and logging back into TurboTax. You can also try using a different browser. The following help article will show you how to clear your cache and delete your cookies.

This link will show you how to delete your cookies.

This link will help you clear your cache.

How to clear your cache - Community