https://ttlc.intuit.com/community/taxes/discussion/trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i-have/01/848664#M332487 Fri, 06 Sep 2019 06:34:30 GMT akrami23 2019-09-06T06:34:30Z https://ttlc.intuit.com/community/taxes/discussion/trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i-have/01/848664#M332487 Fri, 06 Sep 2019 06:34:30 GMT https://ttlc.intuit.com/community/taxes/discussion/trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i-have/01/848664#M332487 akrami23 2019-09-06T06:34:30Z https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i/01/848684#M332492 <P>The exact instructions will vary depending on the status of your 2018 TurboTax Online return (select one):</P><UL><LI><A href="https://ttlc.intuit.com/questions/3402466" target="_blank">I haven't started a 2018 return yet</A></LI><LI><A href="https://ttlc.intuit.com/questions/3402464" target="_blank">I started a 2018 return but haven't filed it yet</A></LI><LI><A href="https://ttlc.intuit.com/questions/3404582" target="_blank">I've already filed my 2018 return</A></LI></UL> Fri, 06 Sep 2019 11:29:20 GMT https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i/01/848684#M332492 Critter 2019-09-06T11:29:20Z https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i/01/848693#M332498 <P><EM>"says I am using PLUS already when I have not."</EM></P> <P>&nbsp;</P> <P>When you open your 2018 return and go to the Upgrade area, if the PLUS option is grayed out, then you are already in PLUS.&nbsp; If that's your situation, then you just need to skip to the payment steps at the Print Center as described in those articles above, and pay the 19.99 by credit/debit card.&nbsp; It is the paying that unlocks the prior returns.</P> <P>&nbsp;</P> <P>Whatever you do, do not upgrade any farther than PLUS, or you'll have problems.</P> <P>&nbsp;</P> <P>There's also a free option if a return transcript will suit your purpose.&nbsp;&nbsp; You may be able to immediately download one at the IRS website if you qualify to open an IRS account there.&nbsp; Otherwise, to order a transcript to come by postal mail takes 5-10 calendar days.<BR /><A href="http://www.irs.gov/Individuals/Get-Transcript" target="_blank" rel="noopener nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer">http://www.irs.gov/Individuals/Get-Transcript</A></P> Fri, 06 Sep 2019 11:44:10 GMT https://ttlc.intuit.com/community/taxes/discussion/re-trying-to-upgrade-to-plus-to-download-my-17-tax-return-but-says-i-am-using-plus-already-when-i/01/848693#M332498 mesquitebean 2019-09-06T11:44:10Z