I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.

gbanks2668 — Thu, 05 Sep 2019 21:18:39 GMT

Re: I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.

Critter — Thu, 05 Sep 2019 21:22:29 GMT

You have to sign onto your online account using the exact same user ID you used to create the account.

Close all TurboTax windows on your web browser (including this one). Copy and paste the account recovery website link onto a new web browser window and run the tool.

Use this TurboTax account recovery website to get a list of all the user ID's for an email address. Run the tool against any email addresses you may have used - https://myturbotax.intuit.com/account-recovery

If none of the user ID's received will access your account, then use the option shown in blue on the account recovery website, "Try something else"

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created. TurboTax does not store online any returns completed using the desktop editions.

Re: I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.

mcyr787cyr — Mon, 15 Jun 2020 22:39:37 GMT

When I try to down load the return it is encrypted how can I get a copy

topic I needed a copy of my 2018 tax retun, but when I log into my account the return is blank. in Get your taxes done using TurboTax

I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.

Re: I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.

Re: I needed a copy of my 2018 tax retun, but when I log into my account the return is blank.