topic Refund for Paid Turbo Tax Software in Get your taxes done using TurboTax

Refund for Paid Turbo Tax Software

br150318 — Tue, 13 Aug 2019 00:31:24 GMT

I paid $87.99 for 2017 Software and It will not download. How do I get my money back?

Anonymous_ — Tue, 13 Aug 2019 01:04:23 GMT

You will have to contact Customer Support during regular business hours in order to get your money back.

mesquitebean — Tue, 13 Aug 2019 01:55:34 GMT

"I paid $87.99 for 2017 Software and It will not download."

There should be a solution for that. What happens when you try to download the software at this link?

What is the roadblock? Is there any error message? Or does nothing happen when you click the blue download button?

Have you tried downloading it with a different browser?

If it can't be resolved in this forum, Customer Support can likely help you download it while you remain on the phone, or can refund your money.

VolvoGirl — Tue, 13 Aug 2019 02:03:18 GMT

What kind of computer are you trying to install it on?