topic Filed 2018 extension - but now the prompt says &quot;All set! let's choose the right product for you....&quot; Just want to continue where I left off. Not start all over. Help! in Get your taxes done using TurboTax https://ttlc.intuit.com/community/taxes/discussion/filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839709#M329647 Sun, 11 Aug 2019 15:19:30 GMT awjnj 2019-08-11T15:19:30Z Filed 2018 extension - but now the prompt says "All set! let's choose the right product for you...." Just want to continue where I left off. Not start all over. Help! https://ttlc.intuit.com/community/taxes/discussion/filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839709#M329647 Sun, 11 Aug 2019 15:19:30 GMT https://ttlc.intuit.com/community/taxes/discussion/filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839709#M329647 awjnj 2019-08-11T15:19:30Z Re: Filed 2018 extension - but now the prompt says "All set! let's choose the right product for you...." Just want to continue where I left off. Not start all over. Help! https://ttlc.intuit.com/community/taxes/discussion/re-filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839710#M329648 <P>You are in the wrong account</P><P class="p1"><SPAN class="s1">Many people have multiple TT accounts and forget how to access them.<SPAN class="Apple-converted-space">&nbsp; </SPAN>Log out of the account you are in now.</SPAN></P><P class="p2">&nbsp;</P><P class="p1"><SPAN class="s1">Account recovery</SPAN></P><P class="p1"><SPAN class="s2"><A href="https://myturbotax.intuit.com/account-recovery/" target="_blank">https://myturbotax.intuit.com/account-recovery/</A></SPAN></P><P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password" target="_blank">https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password</A></SPAN></P><P class="p1"><SPAN class="s1">Or did you use the desktop version of TurboTax?<SPAN class="Apple-converted-space">&nbsp; </SPAN>If so, the files are on your own hard drive or any backup device you used like a flash drive.</SPAN></P><P class="p2">&nbsp;</P><P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have" target="_blank">https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have</A></SPAN></P><P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1901535" target="_blank">https://ttlc.intuit.com/questions/1901535</A></SPAN></P><P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac" target="_blank">https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac</A></SPAN></P><P class="p1"><SPAN class="s2"><A href="https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows" target="_blank">https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows</A></SPAN></P><P>&nbsp;</P> Sun, 11 Aug 2019 15:27:01 GMT https://ttlc.intuit.com/community/taxes/discussion/re-filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839710#M329648 xmasbaby0 2019-08-11T15:27:01Z Re: Filed 2018 extension - but now the prompt says "All set! let's choose the right product for you...." Just want to continue where I left off. Not start all over. Help! https://ttlc.intuit.com/community/taxes/discussion/re-filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839726#M329656 <P>Thanks!&nbsp; You're right.&nbsp; I had two accounts.&nbsp; Found it and I'm good to go.</P> Sun, 11 Aug 2019 16:21:51 GMT https://ttlc.intuit.com/community/taxes/discussion/re-filed-2018-extension-but-now-the-prompt-says-all-set-let-s-choose-the-right-product-for-you-just/01/839726#M329656 awjnj 2019-08-11T16:21:51Z