topic Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax? in Get your taxes done using TurboTax

Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

nit50mit — Tue, 30 Jul 2019 17:47:36 GMT

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

xmasbaby0 — Tue, 30 Jul 2019 19:00:03 GMT

What form of help are you seeking and for what issue specifically? Please-no personal information.

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

rjs — Tue, 30 Jul 2019 19:01:14 GMT

The following FAQs describe the help available from TurboTax.

What is the TurboTax Audit Support Guarantee?

What's the difference between the Audit Support Guarantee and Audit Defense?

If you got a notice from the IRS, and you did not buy Audit Defense, we might be able to help you here. Tell us what the notice says, what year it is for, and the notice number or letter number (starting with CP or LTR) at the top right.

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

nit50mit — Tue, 30 Jul 2019 21:04:04 GMT

I was trying to find out how to claim money moved into my SSN account from my LLC account. I had mistakenly paid Federal taxes through EFTPS for my LLC... forgetting that the LLC will be included in my tax returns. IRS saw my error and moved those taxes into my persona tax account. The question is: How can I recover that money. After all, it is mine and there are no further tax liabilities.

Thank you.

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

VolvoGirl — Tue, 30 Jul 2019 21:15:39 GMT

Was it applied as an estimated payment?

You can type estimates paid in the search box at the top of your return and click Find and it will give you a link to Jump To it.

To enter Federal or State Estimated Taxes Paid, including a state estimated payment made in January for the prior year, go to

Federal on left or at top. Personal (Home & Business)

Deductions and Credits at top

Then scroll way down to Estimates and Other Taxes Paid

Estimated Taxes - click the Start or Update button

Estimates paid will be on Schedule 5 line 66 which goes to 1040 line 17.

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

nit50mit — Tue, 30 Jul 2019 21:56:32 GMT

Wish I had known some of this before this mess! Thank you so much.

Now to figure out how to extract my money. The payments I made under my LLC (with an EIN) were moved to my own account under my SSN. Questioning the IRS [Okay, so my taxes are done; you gave me an insufficient refund as you did not see all my tax payments; now you have moved those payments in my account... so will you not give me an additional refund??] has resulted in "I don't know!"

Our amazing IRS....

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

rjs — Tue, 30 Jul 2019 22:15:45 GMT

It's not clear whether the payments you are talking about were applied to 2018 or 2019. If they were applied to 2018, the IRS probably will send you an additional refund for the extra payments, but it might take a while. If you don't get a refund in a couple of months, call again and ask them to send you a refund of the excess payments.

If the payments were applied to 2019, the money is just going to sit there until you file your 2019 tax return. Be sure to include it in the payments when you prepare your 2019 tax return. That's how you'll get the money back.

Re: Did anyone sign up to receive TurboTax help with the IRS when filing taxes? Is there anyone who can help at TurboTax?

nit50mit — Tue, 30 Jul 2019 22:26:45 GMT

It was 2018. Thank you - your response makes me hopeful!

Thank you again.