topic access denied in Get your taxes done using TurboTax

access denied

amartinez — Wed, 24 Jul 2019 03:02:31 GMT

Why can't I log in? I keep getting the message, access denied.

Re: access denied

VolvoGirl — Wed, 24 Jul 2019 03:11:01 GMT

Are you being directed to keep logging in? Try using a different browser and see,

https://ttlc.intuit.com/community/tax-topics/help/why-am-i-directed-to-login-again-after-i-have-successfully-logged-into-turbotax-online/00/819407

Re: access denied

macrme1950 — Sun, 13 Oct 2019 16:52:17 GMT

I have used Turbo Tax for several years. Never a single problem. I didn't file my return in 2018 and am now trying to do that. I keep getting a message "access denied on this server". I have tried (3) different servers and still can't login. HELP!!!!!!

Re: access denied

xmasbaby0 — Sun, 13 Oct 2019 16:52:47 GMT

Many people have multiple TT accounts and forget how to access them. Log out of the account you are in now.

Account recovery

https://myturbotax.intuit.com/account-recovery/

https://ttlc.intuit.com/questions/1901535-forgot-your-turbotax-online-user-id-or-password

Or did you use the desktop version of TurboTax? If so, the files are on your own hard drive or any backup device you used like a flash drive.

https://ttlc.intuit.com/questions/1901486-how-many-turbotax-accounts-do-i-have

https://ttlc.intuit.com/questions/1901535

https://ttlc.intuit.com/questions/1901659-find-your-tax-data-file-in-mac

https://ttlc.intuit.com/questions/1900721-find-your-tax-data-file-tax-file-in-windows