topic Wheres my live help I paid for? in Get your taxes done using TurboTax

Wheres my live help I paid for?

donstorey — Sun, 14 Jul 2019 16:45:21 GMT

Re: Wheres my live help I paid for?

Critter — Sun, 14 Jul 2019 16:53:40 GMT

Since you are posting from a "Live" version you can arrange for the Live help you are paying the extra fee for with your questions from 5 a.m. to 5 p.m. Pacific time Monday - Friday.

https://ttlc.intuit.com/questions/4124827-how-do-i-connect-with-a-tax-expert-in-turbotax-live

Re: Wheres my live help I paid for?

jonnygorgo — Fri, 06 Dec 2019 16:31:05 GMT

I paid for the live version of Turbo tax. When I asked for help or review, i was told no one was available.

Now I have received letters from both the state and federal governments telling me there area problems with my taxes.

I have attempted to contact Turbo tax multiple times for help, but the website directs me to call. Call center says to try online. AND I PAID FOR LIVE HELP!

Very frustrating!