topic Re: My code is not working in Get your taxes done using TurboTax

My code is not working

bradcaysie07 — Thu, 11 Jul 2019 02:12:53 GMT

Re: My code is not working

mesquitebean — Thu, 11 Jul 2019 03:22:23 GMT

Are you referring to the 6-digit verification code to verify when efiling? Are you receiving it by text or email?

If it's coming in email, then when you go to get the code, you must leave the first screen open that asks for the code. Use a different tab or different window to go to your email account to retrieve the code, then enter it in that first screen that you left open. If you close that first screen, the code will be seen as "invalid" or "expired." Another option is to leave the first screen open and to check your email account on your phone.

Re: My code is not working

mesquitebean — Thu, 11 Jul 2019 03:18:24 GMT

I also see you are using Live Deluxe, which is an upgrade from regular Deluxe that includes help from a CPA/EA tax expert, who will also review your return prior to filing, if desired.

Did you already take advantage of that feature to have your return reviewed (it's optional)?

FAQ: What is TurboTax Live?
https://ttlc.intuit.com/community/choosing-a-product/help/what-is-turbotax-live/01/27191

FAQ: How do I connect with a tax expert in TurboTax Live?

https://ttlc.intuit.com/community/expert-review/help/how-do-i-connect-with-a-tax-expert-in-turbotax-...

FAQ: How do I schedule my review using TurboTax Live?
https://ttlc.intuit.com/community/expert-review/help/how-do-i-schedule-my-review-using-turbotax-live...