topic I already paid for 2017 tax return. Why am I asked to pay again to look at it? in Get your taxes done using TurboTax

I already paid for 2017 tax return. Why am I asked to pay again to look at it?

sarovar — Wed, 10 Jul 2019 23:40:09 GMT

Re: I already paid for 2017 tax return. Why am I asked to pay again to look at it?

xmasbaby0 — Wed, 10 Jul 2019 23:49:24 GMT

https://ttlc.intuit.com/questions/3355524-when-does-access-to-my-prior-year-turbotax-online-returns-expire

https://ttlc.intuit.com/questions/3404575-how-do-i-access-my-prior-year-2017-return

You can get a free transcript from the IRS:

https://www.irs.gov/individuals/get-transcript

How do I get a copy of a return I filed using online TurboTax?

https://ttlc.intuit.com/questions/1900748

Note: Every year, before mid-October, print a copy of your current year tax return and save it as a tax file and pdf, too. That way you will have it when you need it for school, a loan, next year’s tax return, etc. without going through a lot of aggravation (and expense) to get it.

https://ttlc.intuit.com/questions/1899645-how-do-i-save-my-2018-turbotax-online-return-as-a-tax-data-file

https://ttlc.intuit.com/questions/1912544-how-do-i-save-my-2018-turbotax-online-return-as-a-pdf

Re: I already paid for 2017 tax return. Why am I asked to pay again to look at it?

mesquitebean — Wed, 10 Jul 2019 23:55:32 GMT

sarovar wrote: "I already paid for 2017 tax return. Why am I asked to pay again to look at it?"

What exactly did you pay for last year? What product edition did you use?

If you paid for a Federal return last year (PLUS or higher), then access to the 2017 return should not be locked. But if you used Free Edition (which had a free Federal return), but paid for a state return, then that does not qualify. Continued access requires payment for a Federal return.

If you DID use a paid edition last year (PLUS or higher), then we can tell you how to talk to Customer Support to troubleshoot.

Re: I already paid for 2017 tax return. Why am I asked to pay again to look at it?

sylbrit — Thu, 16 Apr 2020 17:21:49 GMT

I started to use federal online but did not finish it. Now I am using turbotax paid for but will not let me finish without paying what

Re: I already paid for 2017 tax return. Why am I asked to pay again to look at it?

mesquitebean — Thu, 16 Apr 2020 21:56:08 GMT

@sylbrit wrote:
I started to use federal online but did not finish it. Now I am using turbotax paid for but will not let me finish without paying what

Sorry, but I don't understand what that means or what you are doing. This is an old thread from last year or earlier about getting a copy of 2017 returns. Since you are posting in this topic, are you referring to a 2017 return? Did you start the 2017 return online and are now finishing it in the desktop software (CD/download)?